---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Import assets with guided setup

# Import assets with guided setup {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Customer Service Management guided setup to import existing assets.

## Before you begin

Role required: csm_guided_setup_user or admin

## About this task

There are different types of assets and information for each type of asset is stored
in a different table. For example, hardware assets are stored in the Hardware
\[alm_hardware\] table.

## Procedure

1. Navigate to AllCustomer ServiceAdministrationGuided Setup and click Get Started.
2. In the Foundation Data category, click Get Started and then click Import Assets.
3. Upload data from an external data source into an import set.
4. Create a transform map.
5. Execute the transform map to transfer the data.
6. Verify that the data records are imported into the target table.
{#import-csm-assets__steps_egt_nbv_flb}

*[\>]: and then