---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Form headers

# Form headers {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how workspace form headers function with CRM Workspace.

Form headers provide an overview of the record.
{#migration-form-headers__table_lm3_cgf_x4b__entry__2}

| Legacy table name | UIB table name |
|-|-|
| sys_aw_form_header | sys_aw_form_header sys_ux_header_config sys_ux_m2m_workspace_header_ux_header_config |
[Table 1. Form header corresponding tables]

{#migration-form-headers__table_lm3_cgf_x4b}

To migrate your workspace form header to CRM Workspace, add an additional step in custom form headers to the CRM Workspace form header setup.  
* An additional form header configuration is provided out of box, CRM Workspace Header Config.
* Legacy form headers function without modification, but may affect the functionality of CRM Workspace.
* Add the Form header component to your CRM Workspace for additional functionality.
{#migration-form-headers__ul_apw_2gf_x4b}

For additional information, see [Set up a form header in Configurable
Workspace](https://www.servicenow.com/docs/L07cK1e3j4xqcmm1Dz_q9g "You can create a form header for use in CRM Workspace.").