---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Global Search in configurable workspaces

# Global Search in configurable workspaces {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn about how the CSM Agent Workspace Global Search functions with CRM Workspace.

Global Search provides users with the ability to search for information within the defined search sources.
{#migration-search-config__table_hnc_rz3_p4b__entry__2}

| Legacy table name | UIB table name |
|-|-|
| sys_aw_global_search_config | sys_ux_page_property |
[Table 1. Global Search corresponding tables]

{#migration-search-config__table_hnc_rz3_p4b}

For more information, see [Using AI Search with CRM Workspace](https://www.servicenow.com/docs/tzc8oOGM~s2k8jSO18JXIQ "Use the ServiceNow AI Search application with CRM Workspace.").