Change your password from the Consumer Portal

Change your Consumer Portal password from your profile settings.

Before you begin

Role required: sn_customerservice.consumer

Procedure

1. Select your user name in the portal header to display the user profile information.
2. Select Change Password.
3. Fill in the fields on the Change Password form.

   Table 1. Change Password form fields

   Field	Description
   Current Password	The current password. This field is automatically filled in.
   New Password	The new password. This password must: Be a minimum of eight characters in length Include at least one uppercase and one lowercase letter Include at least one number
   Confirm Password	Retype the new password.

4. Select Change.