Roles and responsibilities
After successful integration of Opportunity Management with Service Model Foundation, various roles are added to the list view menu.
Description of roles and their responsibilities
| Role | Description | Contains roles |
| Organization B2B Sales Representative (sn_bus_org_opptym.org_b2b_sales_rep) | Functional role for creating location Opportunity for account. |
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| Organization B2C Sales Representative (sn_bus_org_opptym.org_b2c_sales_rep) | Functional role for creating location opportunity for consumers. |
This role contains the following inherited roles.
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| Organization Sales Manager (sn_bus_org_opptym.org_sales_mgr) | Functional role for location opportunity managers. They can create location opportunities for accounts and consumers for their hierarchy. |
This role contains the following inherited roles
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| Organization Opportunity Relationship Manager(sn_bus_org_opptym.org_relationship_mgr) | Functional role for enterprise partner relationship managers. They’re responsible for building and managing relationships with multiple channel partners. They can create, manage, and approve account and consumer-related opportunities within their assigned organizational hierarchy. |
This role contains Organization Sales Manager (sn_bus_org_opptym.org_sales_mgr) |
| sn_bus_org_opptym.org_ui | Granular role for organization staff to ensure consistent opportunities experience across all user interfaces. | None |