--- sourceDocument: Brazil Customer Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Customer Service Management ft:clusterId : - csm bundleId : - csm workflow : - Customer and Industry --- # Portal Object widget instance options form # Portal Object widget instance options form {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Instance options enable you to configure the Portal Object widget on a portal page. {#port-object-inst-options__table_csm_base_entities__entry__2} | Instance option | Description | |-|-| | Table | Table from which the fields of the selected record are shown as cards on the widget. The default table is the Asset \[alm_asset\] table. | | Record | The system identifier (sys_id) of the record from the specified table. The default sys_id is 00a96c0d3790200044e0bfc8bcbe5dc3. Note: Note: * Displays details of the record identified by the sys_id in the URL. If no sys_id is found in the URL, displays details of the record identified by the sys_id in the instance option. * If the sys_id is provided in both the portal web page URL and the Record field, the widget displays information based on the portal web page URL. * The sys_id of a record should be taken from the table specified in the Table field. {#port-object-inst-options__ul_bwy_jld_b1c} | | Dynamic portal object | Option to display record dynamically based on the configuration provided in the parameter of a portal page URL. Note: * The configuration enables administrator to display record from a table in the Portal Object Widget by passing following URL parameters: table, sys_id and view. * The portal object title and displayed columns are derived from the view specified in the URL parameter. The first column in the view is used as the object title, and the remaining columns are displayed in the summary view. * When the Dynamic portal object is selected, only the following three Instance options can be configured: * Actions * Enable Service Definitions * Enable Editing Record {#port-object-inst-options__ul_ac2_vtj_w3c} {#port-object-inst-options__ul_xn2_vw2_4bc} | [Table 1. Data fields on the Instance form] {#port-object-inst-options__table_csm_base_entities} {#port-object-inst-options__table_hpn_kb1_fzb__entry__2} | Instance option | Description | |-|-| | Card title | Fields of the selected record from the specified table to be displayed as the card title in the widget. Note: You can select up to three fields from the defined table. They'll be combined to form a title for each record displayed on the widget. For example, if you combine the Asset tag, Model category, and Display name fields of a record from the specified table, the card title would be "P1000479 Computer Apple MacBook Pro 15." | | Image field | The name of the field of the selected record that contains an image to be displayed as an image on the card. | | Image style | The display style for an image inside the widget. The available choices are: * Thumbnail * Avatar {#port-object-inst-options__ul_ipr_brd_b1c} The default display style is Thumbnail. | | Summary view fields (Desktop) | Fields from the specified table whose name and value are displayed as field value pairs on the card in the desktop view. | | Summary view fields (Mobile) | Fields from the specified table whose name and value are displayed as field value pairs on the card in the mobile view. | | Details view | Field value pairs and sections from the specified table to be displayed when the View all option is selected on the card. | | Actions | The actions to appear on the card, which are chosen from a set of predefined actions. The title field from the specified table is used as the display name of the actions. Note: * If you select multiple actions, the button label displays Actions. * If one action is selected, the actions button displays the name of that action. * If no action is selected, the actions button isn't displayed on the card. {#port-object-inst-options__ul_hhx_xrd_b1c} | | Enable Service Definitions | Option to display the service definitions associated with the record under Actions. For details, see [Service definitions](https://www.servicenow.com/docs/V~SSUZyCdNagu_Ukj1xdow "Use service definitions to create connections between products, services, and case types. Customers can use these definitions to quickly discover and request the services they need. Agents can use these definitions to create cases of the correct type to support those service requests."). | | Enable Editing Record | When enabled, users with edit permissions see Edit details button as one of the Actions. On selecting it users are navigated to a form page with the default view to edit the record details. | [Table 2. Behavior fields on the Instance form] {#port-object-inst-options__table_hpn_kb1_fzb} **Related tasks** * [Add and configure the Portal Object widget](https://www.servicenow.com/docs/Opu8KwOuKbrSfvKr7z41qg "Add a Portal Object widget to your portal and modify its data and behavior. You can use the Portal Object widget to display important information and actions related to records from a defined table on your portal homepage.")