Product models

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Configure product models, such as service, hardware, software, or consumables that your company sells and supports.

    Task Description
    Import product models with guided setup Prepare and import data for each type of product model in a different table.
    Create a product model Create a record for a specific version or configuration of a product type that your company sells and supports.
    Associate services with product models Associate one or more service offerings to a product model to enable customers to choose service offerings for products.
    Configure product model and catalog item relationships Create relationships between product models and catalog items so that your customers can request services for products.