Configure record pages to hide Customer Central components

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the CSM default record page and CSM Interaction record page to hide the Customer Activity and Customer Information tab components.

    Before you begin

    Role required: admin

    About this task

    Starting with the Yokohama release, CSM Configurable Workspace has a dependency on the Customer Central plugin. The Customer Central application is installed automatically with CSM Configurable Workspace.

    The Customer Central installation can result in the Customer Activity and Customer Information tab components appearing on the following CSM Configurable Workspace record pages:
    • CSM default record page
    • CSM Interaction record page

    Procedure

    1. Navigate to All > Now Experience Framework > UI Builder.
    2. Select the Page collections tab.
    3. Select a page collection.
      • CSM default record post-Details
      • CSM Interaction record post-Details
    4. Select Settings for one of the following page variants to open the settings panel.
      • Customer Activity default
      • Customer Information default
    5. In the Availability section, disable the Active check box.
    6. Select Save.