---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Register a product

# Register a product from the Consumer Service Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Users with the consumer role can register their products from the Consumer Service
Portal.

## Before you begin

Role required: sn_customerservice.consumer

## Procedure

1. Log in to the Consumer Service Portal.
2. Select Support in the portal header and then select Register Product.
3. Type a search term in the search field and press Enter to display a list of products.
4. Select the Select button on the card for the desired product.
5. Enter the Serial Number and the Purchase Date for the selected product.
6. Select Register.  
   After the product is successfully registered, it appears in the My Products list, which includes the products registered to the current user.
**Related tasks**   

* [View a list of products from the Consumer Service Portal](https://www.servicenow.com/docs/AEiEVLFc32yojU_LRgGXaQ "Users with the consumer role can view a list of their registered products from the Consumer Service Portal.")
* [Access your list of install base items from the Consumer Service Portal](https://www.servicenow.com/docs/pfPMIVlrVIVGXKmDBO5N9Q "Access your list of install base items from the Consumer Service Portal so that you can get the detailed information about an install base item. For example, with this list, you can see how many items are registered to you.")