Delete a special handling note

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Delete a special handling note for a record.

    Before you begin

    Role required: sn_customerservice_manager or sn_shn.admin

    About this task

    Users with the sn_customerservice_manager role can delete a special handling note if they can delete a record for the underlying table.

    Procedure

    1. Navigate to All > Special Handling Notes > Special Handling Notes.
      You can also delete a note from the Special Handling Notes list on a form.
    2. In the Special Handling Notes list, click the note to be deleted.
    3. Click Delete.