Request a password reset

If you forget your password, you can request a new password from the customer portal login screen.

Before you begin

Role required: none

Procedure

1. Navigate to the customer portal login page.
2. Click the reset your password here link.
3. Enter your User name and Email address.
4. Click Reset Password.
5. Create a new password before continuing.
6. Enter the new password in the Password field.
7. Enter the new password again in the Validate Password field.
8. Click Submit.