---
sourceDocument: Brazil Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Track opportunities

# Track opportunities on the Business Organization Support Portal {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable your location staff to track opportunities for their business locations using the Business Organization Support Portal (BOSP). The portal enables them to view opportunities and any activity performed on
them.

## Before you begin

Role required: For details on roles, see [Roles](https://www.servicenow.com/docs/I9lg_xtL~v_IjDvykS2bMQ "After successful integration of Opportunity Management with Service Model Foundation, various roles are added to the list view menu.").

## Procedure

1. Navigate to the Business Organization Support Portal.
2. Select Your InformationOpportunities.  
   The page displays a list of all the opportunities.
3. From the list, select an opportunity to view its details.  
   You can access opportunities specific to a business location by navigating to HomeYour InformationBusiness Organizations and then selecting Opportunities.
{#track-customer-opportunities-on-the-blsp__steps_g4s_xwm_vbc}

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