View or edit a consumer profile

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • View and update your consumer profile, including personal information and contact details, from the Consumer Portal.

    Before you begin

    Role required: sn_customerservice.consumer

    Procedure

    1. Log in to the Consumer Portal.
    2. Select your user name in the portal header and then select Profile.
    3. To add a picture to your profile, select Upload Picture and select the image.
    4. To update the personal information in your profile, including name, contact information, and address:
      1. Select the field.
      2. Enter the information in the pop-up window.
      3. Select Save.