---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Component properties for the Knowledge article view

# Component properties for the Knowledge article view {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Component property enables you to configure the behavior of the Knowledge article view component instance on the third-party website.
{#we-know-article-view-comp-prop__table_csm_base_entities__entry__2}

| Component property | Description |
|-|-|
| Record ID | Sys ID of the record. |
| Hide header | Option to show or hide the article header and its components. |
| Hide language selector | Option to show or hide the language selector when multiple languages are available for the article. |
| Hide author information | Option to show or hide author information from article. |
| Hide reading time | Option to show or hide the reading time on the article header. |
| Hide last updated | Option to show or hide the last updated time on the article header. |
| Hide view count | Option to show or hide the view count on the article header. |
| Hide average rating | Option to show or hide the average rating on the article header. |
| Hide attachments | Option to show or hide article attachments. |
| Hide helpful option | Option to show or hide the feedback option on the article page. |
| Hide article rating | Option to show or hide the option to rate the article. |
| Disable displaying latest article version | Option to show or hide the article version based on the article sys ID. |
| Hide errors | Option to show or hide the error messages from end user when the component fails to load initially. |
| Hide notifications | Option to show or hide the notifications from end user. |
[Table 1. Knowledge article view properties]

{#we-know-article-view-comp-prop__table_csm_base_entities}
**Related tasks**   

* [Configure the Knowledge article view component instance](https://www.servicenow.com/docs/e2QetGo4MldzeS5ZAQIoqg "Configure the Knowledge article view component instance so that your users can embed it on their website to access knowledge articles from their website directly.")
* [Embed the Knowledge article view component instance on the third-party website](https://www.servicenow.com/docs/zVp_NQ7JyqTBEcAi2XDkbw "Embed the global code and component code of the Knowledge article view component instance that you configured so that you can enable your customers to start using the Knowledge article view component instance on your third-party website.")  
**Related reference**   

* [Event handler in the Knowledge article view component](https://www.servicenow.com/docs/_rDG0xcnYEIEVscBT9uEEQ "A component triggers an event when a certain condition is met or on user interaction. The event can be used to execute an action through a code on a third-party webpage.")
* [Sample code for the Knowledge article view component](https://www.servicenow.com/docs/FNO5qGFY_WR3k8wfY_VX3w "Sample code is provided to define an action when an event is triggered. Update the sample code for your use case before embedding the component on your webpage.")