---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure messaging for the applicant

# Configure messaging for the applicant {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the conditions when an applicant can reach out to the recruiters within the Applicant Center. Create a clear communication channel with the hiring team and a better hiring experience for the applicants.

## Vorbereitungen

Role required: sn_ta_hiring_core.admin

## Warum und wann dieser Vorgang ausgeführt wird

Set up trigger conditions to enable the messaging functionality for an applicant. The functionality can be triggered depending on the job title, the application state, or any other criterion.

## Prozedur

1. Navigate to AllStandard TicketStandard Ticket Configuration.
2. Open the sn_ta_hiring_core_job_application \[sn_ta_hiring_core_job_application\] table.
3. In the Tab Configurations section, select the Message list.
4. Add conditions to enable the messaging functionality for the applicants.  
   For a description of the field values, see [Configure the standard ticket page](https://www.servicenow.com/docs/access?context=configure-st-page&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).