---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Reopen a closed growth conversation

# Reopen a closed growth conversation {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the Career Conversations app to reopen a closed growth conversation to modify talking points and action items.

## Vorbereitungen

You must provide your employees with a license to enable access to the Career Conversations app. For more information about employee licensing, refer to [License Talent Development Core users](https://www.servicenow.com/docs/RIFh93KT_nDG5q1jqqQwHA "Talent Development Core uses the Employee Profile licensing feature to license user.").

Role required: manager \[sn_egd_act.manager\]

## Warum und wann dieser Vorgang ausgeführt wird

When a conversation is closed, either manually by a manager or automatically by the system, it transitions into a read-only mode. In this state, both employees and managers can review the talking points and action items, but
they cannot make any modifications. To continue the discussion or update any details, the conversation must be reopened by a manager. This ensures that all changes are authorized and maintains the integrity of the
conversation history. Once reopened, the conversation becomes editable, allowing the manager and employees to add new points, update action items, or make any necessary adjustments.

## Prozedur

1. Navigate to AllSelf-ServiceEmployee Center.
2. From the Employee Center, navigate to Your teamConversations.
3. Use the Your team's conversation widget to filter by Past conversations and select the conversation that you want to reopen.
4. Click Reopen conversation.  
{#egd-act-reopen-growth-conversation__steps_k2q_cwg_bhc}

## Nächste Maßnahme

Modify the action items, notes, and skills, then close the conversation when you are done.