---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Work on self-served requests

# Work on self-served contract requests as a contract fulfiller {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Review and finalize a contract document according to the contract request.

## Vorbereitungen

Role required: sn_lg_cnt.contract_fulfiller

## Warum und wann dieser Vorgang ausgeführt wird

A self-served contract request can be worked on by a contract user. However a contract fulfiller can get assigned to the request by an assignment rule or by a group manager. A contract fulfiller can work on the contract request
but can also initiate ad-hoc approvals and create revisions manually, whereas a contract user can't initiate ad-hoc approvals or create revisions manually.

You cannot add the same user to the Assigned to and Collaborator fields.

## Prozedur

1. Navigate to your workspace.
2. Open the contract request that is assigned to you or if you're a collaborator on the contract request.
3. Work on the contract request.

   | Action | Steps |
   | Specify the contract as perpetual | Select the Perpetual check box in the Details tab to classify the contract as perpetual. Hinweis: The End date must be blank when this check box is selected. The Perpetual check box is available in contract requests that are initiated from the Sales and Order Management and Source-to-Pay Operations. |
   | Regenerate contract document | Create a version of the contract document. Using this option discards the changes made in the previous version of the document. For more information, see [Regenerate contract document after modifying request](https://www.servicenow.com/docs/28zHisnnvalSUeeeVgJYHQ "As a contract user or contract fulfiller, regenerate the contract document for self-served requests when the parent request has been modified."). |
   | Sync the document Hinweis: This option is available on Contract Management Pro starting with version 1.2.1 | Create a version of the contract document while retaining the changes made in the previous version. For more information, see [Create an updated contract document revision after modifying a self-served contract request (starting Contract Management Pro 1.2.1)](https://www.servicenow.com/docs/KElqacfK~0cUPLVnX6MA4Q "When a contract request is modified, sync the contract document for self-served requests to create a new revision of the document with updated metadata and signatories while retaining the changes made in the previous version of the contact document."). |
   | Create document revisions | Create a document revision. For more information, see [Create a document revision](https://www.servicenow.com/docs/VWAMYKRhoRBFcyXyAAH7cA "As a contract fulfiller, create a document revision to upload an updated version of the contract that contains the latest changes in the contract request, corrections, or suggestions from a third party."). |
   | Add signatories | Add signatories. For more information, see [Add signatories in self-served contract request](https://www.servicenow.com/docs/0o4rhKxk7Ima8WPAfQ89DA "Add signatories in self-served contract requests when the contract is generated from a template configured with signature blocks."). |
   | Sync signatories Hinweis: This option isn't available on Contract Management Pro starting with version 1.2.1 because it is no longer necessary. | Update the contract document with the latest signatory details. For more information, see [Updating and synchronizing signatories](https://www.servicenow.com/docs/BuUMZ70nJ_hWQxz_RF6~eQ "As a contract user or fulfiller, update and sync signatory details when the contract submission has failed, or contract document cannot be sent due to incomplete signatory information."). |
   | Initiate ad hoc approvals | Initiate ad hoc approvals. For more information, see [Initiate an ad hoc approval for a contract document revision](https://www.servicenow.com/docs/8KiZxJltFKx7wEpOjqhb6Q "Initiate an ad hoc approval for a contract document revision from a user or a user group."). |
   | Communicate with stakeholders using Email | Communicate with stakeholders via email. For more information, see [Send email to stakeholders](https://www.servicenow.com/docs/8B36s1ssRieSL7vtbTMHaA "As a contract fulfiller, set up an email to stakeholders to request review of the contract document reviewed and confirm the changes.") |
   | Analyze contract documents using Now Assist to identify non-standard and missing clauses | Use Now Assist to analyze the contract documents to identify the non-standard and missing clauses. For more information, see [Contract analysis using Now Assist in Contract Management](https://www.servicenow.com/docs/9iUJ0uTrQQJRTQ6bUWjNQw "As a contract fulfiller, you can analyze your contract documents and identify non-standard or missing clauses from the Now Assist contextual side panel by using the Now Assist in the Contract Management application."). |
   | Send the document for signature | Send the document for a signature. For more information, see [Signature workflow for a contract request](https://www.servicenow.com/docs/X8WJXeIOKKk7yqvhqOwllQ "Contract Management Pro supports electronic signature or wet (manual) signature for a contract request."). |
   | Cancel request | Cancel a request: * On the contract request page, from the Actions menu, select Cancel Request. * Confirm the cancellation by selecting Cancel Request. {#cncore-work-ss-cntr-request-fulfiller__ul_kvd_kqy_r1c} |
   |-|-|

   {#cncore-work-ss-cntr-request-fulfiller__choicetable_phr_kxb_gzb}