---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Report as an agent

# Report a critical event as an agent {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create a ticket to report a critical event in Critical Event Management as an agent when an emergency alarm is raised offline.

## Vorbereitungen

Role required: sn_critical.agent

## Prozedur

1. Navigate to WorkspacesHealth and Safety Workspace.
2. Select the New Critical Event button.
3. On the Critical Event form, fill out the fields.  
   For a description of the field values, see [Critical Event form](https://www.servicenow.com/docs/2ieb6TBHK4jOFiRA_L7oYQ "Field descriptions on the form for a critical event. It includes the Critical Event form section and the Closure form section.").
4. Select Save.