---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee requests page

# Employee requests page {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The requests page is where employees can view all their requests on a single page in the
Employee Center. You can configure the requests page by applying filters to show a
user's service catalog requests, IT incidents, HR cases, and more.

## Overview of the requests page {#employee-center-requests-page-configuration__section_qwg_t5r_qfb}

The requests page displays all of an employee's requests. The following GIF shows an example
of an employee viewing and opening requests on the requests page.  
Hinweis:  
Leverage the Enhanced Requests Experience to get more flexibility of configuration and requests management on Employee Center. For more information, see [Enhanced Requests Experience](https://www.servicenow.com/docs/cH7ZCs~_BFzCcf0VotNapw "Improve your request management on Employee Center with the Enhanced Requests Experience that enables you to find and manage requests effectively.").

## Configuring the requests page {#employee-center-requests-page-configuration__section_ccf_2pd_h3b}

You control the type of requests that appear by configuring the request filters. The filters
define the table and conditions that a request must meet for it to appear on the requests page
for an employee. For example, you can configure a Service Catalog Request filter by associating
it with the Request \[sc_request\] table with the conditions that the request is active and that
the request was opened by or for the employee.  
Hinweis:  
If you are using Employee Center as part of HR Service Delivery, HR cases appear on the requests page for the user that the case was opened for. If an HR case has one or more child cases, the child cases are automatically rolled up with the parent case up to three generations (children, grand-children, and great-grand-children). Furthermore:

* HR child cases that are rolled up with the parent do not appear as separate requests on the requests page.
* Non-HR child cases (such as IT or service catalog requests) appear both as a separate request and as part of the roll-up on the parent case.

{#employee-center-requests-page-configuration__ul_wzg_bl4_wfb}

To learn more, including how to configure the view for the subject person of an HR case, see [Use HR Case Management](https://www.servicenow.com/docs/NPlbVqs61sul7h_6pReSbQ "You use the Case and Knowledge Management application to create, view, or edit HR cases in the scoped version of HR. HR cases are created from HR requests or inquiries related to HR account or systems, benefits, payroll, performance management, reporting, talent acquisition, time and expense reporting, and more.").

## Preconfigured filters {#employee-center-requests-page-configuration__section_ik3_kbx_xfb}

The following filters are included with the Employee Center application. You
can use them or configure your own.
{#employee-center-requests-page-configuration__table_cxm_vzg_wfb__entry__2}

| Application | Filters |
|-|-|
| Employee Center | * Incident Portal * Service Catalog Request * Service Catalog Request Portal * Service Order Portal {#employee-center-requests-page-configuration__ul_e4z_4vm_wfb} |
| With HR Service Delivery | * HR-My Requests * HR Cases Closed * HR Cases Open * HR Service Request Closed * HR Service Request Open {#employee-center-requests-page-configuration__ul_st3_pvm_wfb} |
[Tabelle : 1. Filters by application]

{#employee-center-requests-page-configuration__table_cxm_vzg_wfb}