---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Access ServiceNow for Microsoft Teams app

# Access ServiceNow for Microsoft Teams app {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enables users to interact with the agents from Microsoft Teams
application.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

To receive notifications from Virtual Agent, users must link their accounts to Microsoft Teams. Guest users can't receive notifications.

## Prozedur

1. Launch Microsoft Teams application.
2. Click Apps.
3. In the apps search field, enter <kbd class="ph userinput">ServiceNow for Microsoft Teams</kbd>.
4. Click ServiceNow for Microsoft Teams app.
5. Click Open.

## Ergebnisse

The ServiceNow for Microsoft Teams app is successfully
installed in your Microsoft Teams application.