---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Moveworks for Employee Center

# Moveworks for Employee Center {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Moveworks for Employee Center enables AI-powered conversational support within the Employee Center portal through natural language interactions.

Using Moveworks embedded AI assistant, your employees can ask questions, get instant
answers, and complete tasks end-to-end from Employee Center and Employee Center Pro.  
Employees can access Moveworks embedded AI conversational assistant from ServiceNow Employee Center and Employee Center Pro and get help. Benefit from the AI that knows your people and process, understands your business, and gets work done.

* Embedded AI Assistant: Meet employees where they're and how they want to receive information and request services.
* Conversational self-service experiences: Let employees ask questions in their own words about IT, HR, and other domains, and get instant resolutions from your ServiceNow knowledge base, service catalogs, and more.
* Actionable workflows, not just answers: Go beyond FAQs by helping employees check ticket statuses, update requests, and perform common actions in ServiceNow (and beyond) through a single conversational interface.
* Enterprise search across systems: When paired with Moveworks Enterprise Search, surface results from ServiceNow and other connected systems through one unified experience.
* Proven and scalable deployment model: Built on the trusted Moveworks Embedded Assistant pattern that makes service portals AI-powered.

{#moveworks-for-employeecenter__ul_tnv_gvv_w1c}After you configure the app, you can access the Moveworks Embedded AI Assistant from Employee Center portals with easier access to relevant knowledge, services, and actions. Abbildung : 1. Moveworks for Employee Center: Embedded AI assistant Moveworks unifies the enterprise systems under one intelligent layer to deliver outcomes that matter for every role, team, and business objective. For more information, see [Moveworks documentation](https://help.moveworks.com/).
**Zugehörige Konzepte**   

* [Getting started with Moveworks for Employee Center](https://www.servicenow.com/docs/3ep3RPJRFHEPf8Krs0xCnQ "Moveworks integration adds an AI assistant to Employee Center replacing the standard Virtual Agent with Moveworks conversational AI.")
* [Use Moveworks on employee portal](https://www.servicenow.com/docs/JHplf2BWtcVgvHYf54fEvg "Using the Moveworks AI assistant experience, your employees can access knowledge base, requests, and tasks leading to improved productivity and operational efficiencies.​")  
**Zugehörige Tasks**   

* [Install Moveworks for Employee Center app from store](https://www.servicenow.com/docs/eGqW_keEDgXkXgs4b5yi0Q "Install and activate the Moveworks for Employee Center plugin to enable AI-powered conversational experience in Employee Center and Employee Center Pro.")
* [Upload Java KeyStore certificate](https://www.servicenow.com/docs/aoEcnmVlODK_L0GJ~UwPaA "Upload a Java KeyStore certificate and specify the password that's sent in Moveworks encrypted email.")
* [Configure bot ID and AI assistant](https://www.servicenow.com/docs/f~34ptvCqTSXZVy0jrfKEQ "Specify the bot ID to configure Moveworks AI assistant on Employee Center portal.")