---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# ServiceNow Add-in for Microsoft 365

# ServiceNow Add-in for Microsoft 365 {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create an add-in with customized office controls and quick links for employees. Increase efficiency by allowing employees to submit requests directly from their Microsoft 365 applications.

## Get started {#sn-addin-for-ms365__cf-app-landing-get-started}

|-|-|
| [ExploreProvide quick links to reduce the time taken to submit incidents, cases, or catalog requests.](https://www.servicenow.com/docs/1mLjV4U44stW2wHgyq5puw "ServiceNow Add-in for Microsoft 365 provides quick links to employees and reduces the time taken to submit incidents, cases, or catalog requests.") | [ConfigureConfigure the add-in and map email fields to catalog items or forms.](https://www.servicenow.com/docs/yJM2Piy_bl_Ea4r63EeARQ "Configure the ServiceNow Add-in for Microsoft 365 and map the email fields to catalog items or forms.") |
| [UseRequest catalog items or create incidents and cases directly from your emails.](https://www.servicenow.com/docs/5UPz1KH1_PDTamu5zrG_QA "Use the ServiceNow Add-in for Microsoft 365 to request catalog items or create incidents and cases directly from your emails.") | [ReferenceInformation about the lists and forms used in the application.](https://www.servicenow.com/docs/6nwdtV0t9AuyQnXmFgTHEQ "Reference topics provide information about the lists and forms used in the ServiceNow Add-in for Microsoft 365 application.") |
[ ]

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## Troubleshoot and get help {#sn-addin-for-ms365__cf-app-landing-get-help}

* [Ask questions and explore other resources for ServiceNow Add-in for Microsoft 365 in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
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## Additional resources {#sn-addin-for-ms365__section_zgs_c3m_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
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