---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create UI actions for your service

# Create UI actions for your service with Universal Task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create UI actions for your service so that agents can create universal
tasks.

## Vorbereitungen

Role required: admin

Administrators and users with the ui_action_admin role can define UI actions. The UI
actions must be configured for both the ServiceNow AI Platform form and the Agent Workspace form.

## Prozedur

1. Navigate to AllSystem DefinitionUI Actions.
2. In the UI actions list, click New.
3. Enter the name of the UI action.  
   For example, enter the name as <kbd class="ph userinput">Assign Task</kbd>.
4. Select the service-specific table that Universal Task is being configured for.  
   For example, select the Universal Request \[universal_request\] table for placing the Assign Task UI action on the Universal Task form view or workspace.  
   Hinweis:  
   For any new UI action, ensure that you always select the appropriate service table.
5. **Wahlweise:** Clear the Show insert check box.  
   If the Show insert check box remains checked, the UI action to create a task is displayed even when the main ticket is being created.
6. Select the Form Button check box.
7. In the Script field, enter the following script.  

       var gr = new GlideRecord("sn_uni_task_universal_task");
       gr.initialize();
       gr.setValue("parent",current.sys_id);
       action.openGlideRecord(gr);
       action.setReturnURL(current);

   Wichtig:  
   This script belongs in the Script field (server-side) of the UI Action. Do not copy it into the Workspace Client Script field unless you want additional client-side behavior in Workspace.
8. On the Workspace tab, select the Workspace Form Button check box.
9. On the form, fill in the fields.  
   For more information on fields and descriptions, see [Create a UI
   action](https://www.servicenow.com/docs/access?context=t_EditingAUIAction&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
10. Click Submit.
**Vorheriges Thema:** [Assign Universal Task admin role](https://www.servicenow.com/docs/1Dx1wkmjHtT4krzBD_sZBQ "Assign the sn_uni_task.admin role to the application administrators so that they can integrate and configure Universal Task. Roles control access to features, capabilities, and data.")  
**Nächstes Thema:** [Add a Universal Task related list](https://www.servicenow.com/docs/zgZjUJX096azkjm9coS7VA "Add a Universal Task related list to a service-specific form in both the ServiceNow AI Platform and Agent Workspace to let agents view a universal task for the request.")