---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Universal Task templates

# Universal Task templates {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Task templates help agents to create Universal Task records by
auto-populating fields in a template.

The task template \[sn_uni_task_template\] table follows data separation. For more information,
see [Domain separation and Universal Task](https://www.servicenow.com/docs/oVsp1tguJl_w1YSaJFuT9w "Domain separation is supported for ServiceNow Universal Task. Universal Task enables agents to request extra information from the employee or to task the employee to accomplish an activity, in order to resolve a ticket. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.").

Using task templates, you can create templates for common use-cases. You can also set a
schedule to periodically create records based on a template.  
A task template can have static and dynamic mappings. In static mappings, the values of fields are individually specified and fixed. In dynamic mappings, the field values are updated and mapped from another table. You can create dynamic template mappings between the fields of the Universal Task table and any other parent table that uses Universal Task. Using the dynamic template mappings, you can do the following:

* Map Universal Task fields to parent table fields.
* Create text templates for fields in the parent table.
* Offset date fields by specific durations.
{#ut-task-template-landing__ul_s3v_jfh_x4b}
* **[Create a template using the Universal Task template form](https://www.servicenow.com/docs/8KSNffbn002PdfV4oPjEtQ)**   
  Create a template for any service table to automatically populate fields on a form. Creating templates for common use cases enables agents to create universal tasks faster and ensures uniformity of field values.
* **[Create a task template by saving a form](https://www.servicenow.com/docs/8AQ35uGS2_0IiANJV~YVkA)**   
  Save a populated Universal Task form as a template. This is an alternative method for creating a task template.
* **[Create dynamic template mapping](https://www.servicenow.com/docs/4~WaGzYInSsa89c1nEFCMA)**   
  Create dynamic templates to map fields on a Universal task form to corresponding fields on the parent table form. Dynamic templates help agents to map parent table fields to Universal task fields.
* **[Use Task templates](https://www.servicenow.com/docs/cZBUUYjN53VA81fTbh3prA)**   
  Use a task template to auto-populate a Universal Task form. Using a task template enables agents to create tasks faster.