---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Print workplace cases

# Print workplace cases {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Print case details along with associated services or service items to support effective case management and resolution.

## Vorbereitungen

Role required: sn_wsd_case.case_reader, sn_wsd_case.case_writer, sn_wsd_case.workplace_agent

## Warum und wann dieser Vorgang ausgeführt wird

As a case admin, you can view a case report that includes reservation details, services, and other relevant information. You can also configure the Workplace Case, Workplace Reservation, and Workplace Task document templates as required. For more information, see [Configuring Document Templates](https://www.servicenow.com/docs/AUM1dzuFLGAGXYcNgMi_Xg "Set up Document Templates to automate and simplify the process of filling, reviewing and signing a document online.").  
Hinweis:  
Enable the Print case feature by installing the Document Templates plugin.

## Prozedur

1. Navigate to AllWorkplace Case ManagementWorkplace Cases.
2. Select any of the following options to view workplace cases:
   * Assigned to me: Select this option to view workplace cases assigned to you.
   * Assigned to my group: Select this option to view workplace cases assigned to your group.
   * Open: Select this option to view open workplace cases.
   * Open-unassigned: Select this option to view open but unassigned workplace cases.
   * Closed: Select this option to view closed workplace cases.
   * All: Select this option to view the workplace cases.
   {#print-workplace-cases__choices_lbx_tmr_smb}
3. View all the workplace cases by selecting All.
4. View the details by selecting any workplace case.
5. Select Print case.  
   The downloaded document displays the workplace case and the associated child case details.  
   Hinweis:  
   The Print case button is visible to users with the sn_wsd_case.case_reader role only.
{#print-workplace-cases__steps_dfp_jmr_smb}
**Zugehörige Konzepte**   

* [Managing print cases](https://www.servicenow.com/docs/IA774Mgu1n799LcDAPMlOg#manage-case-print "Filter workplace cases using criteria such as the Short Description, Workplace Location, or other relevant fields to generate a consolidated report.")  
**Zugehörige Tasks**   

* [View and track workplace cases](https://www.servicenow.com/docs/K~YY_GYZa6zaHvYpVCkUHA "View and track open, closed, and unassigned workplace cases.")
* [View emergency maintenance case details](https://www.servicenow.com/docs/6U0DMyjISGjOv6~Zb4qgTg "Workplace Event planners can view the emergency maintenance case details and the actions taken by AI agents in the case work notes.")
* [View change event reservation case details](https://www.servicenow.com/docs/QcRZDTlBioO9U1frRZJIZQ "Workplace Event planners can view the change event reservation case details and the actions taken by AI agents in the case work notes.")