---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Authenticate Microsoft Teams with Microsoft Azure

# Authenticate Microsoft Teams with Microsoft Azure {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Set up authentication with Microsoft Azure to connect Microsoft Teams with Workplace Reservation Management application.

## Vorbereitungen

Role required: Azure Active Directory administrator

## Warum und wann dieser Vorgang ausgeführt wird

In order for Workplace Reservation Management to be able to generate Microsoft Teams meeting link and get the recordings, via Microsoft Graph API, permissions must be added.

## Prozedur

1. Log in to the Microsoft Azure portal.
2. Navigate to Azure ServicesAzure Active DirectoryManageApp registrations.
3. **Wahlweise:** If you do not have an app registration, click New registration.
   1. On the form, enter the Name of the registration.
   2. Select the Supported account types of your choice.
   3. **Wahlweise:** Specify the Redirect URL.  
      Specify the following details:
      1. Select the platform as Web.
      2. Enter the URL in the following format: https://\<instance-Name\>.service-now.com/oauth_redirect.do
      {#authenticate-microsoft-teams-with-micrsoft-azure__ol_gvm_znn_p5b}
   {#authenticate-microsoft-teams-with-micrsoft-azure__substeps_ij5_rnn_p5b}
4. If you already have an app registration, select the app registration.
   1. Navigate to ManageAuthentication.
   2. Navigate to Add a platformWeb applicationsWeb.
   3. On the Configure Web form, fill the fields.  
      {#authenticate-microsoft-teams-with-micrsoft-azure__table_qpy_xfk_v4b__entry__2}

      | Field | Description |
      |-|-|
      | Redirect URL | Enter a URL in the format: https://\[instance\].service-now.com/oauth_redirect.do |
      | Implicit grant | Check Access tokens, and ID tokens |
      [Tabelle : 1. Configure web form]

      {#authenticate-microsoft-teams-with-micrsoft-azure__table_qpy_xfk_v4b}
   4. Click Configure.
   {#authenticate-microsoft-teams-with-micrsoft-azure__substeps_h15_hkk_v4b}
5. Add a client secret.
   1. Navigate to ManageCertificates and secrets.
   2. Click New client secret
   3. In the Description field, enter a short description about the secret.
   4. Under Expires, select an expiry.
   5. Click Add.
   6. After adding, in the Client secrets section, copy the value by clicking Copy to clipboard.
   {#authenticate-microsoft-teams-with-micrsoft-azure__substeps_mrb_nfr_5wb}
6. Add a permission.
   1. Navigate to ManageAPI permissions.
   2. Click Add a permission.
   3. Select Microsoft Graph.
   4. Select Application permissions.  
      {#authenticate-microsoft-teams-with-micrsoft-azure__table_qph_d2q_rfc__entry__3}

      | Permission name | Description | Required to |
      |-|-|-|
      | User.Read.All | Read all users profiles | Create virtual meeting link |
      | OnlineMeetings.ReadWrite.All | Read and create online meetings | Create virtual meeting link |
      | Directory.Read.All | Read directory data | Create virtual meeting link |
      | Chat.Read.All | Read all chat messages Hinweis: This is optional and is required only to retrieve meeting recordings. | Retrieve meeting recording |
      [Tabelle : 2. Application permissions]

      {#authenticate-microsoft-teams-with-micrsoft-azure__table_qph_d2q_rfc}
   5. Select Chat.Read.All, Directory.Read.All, OnlineMeetings.ReadWrite.All and User.Read.All.  
      Hinweis:  
      Select Chat.Read.All to retrieve the meeting recordings.
   6. Click Add permissions.
   7. On the Configured permissions screen, click Grant admin consent for ServiceNow.
   8. Click Yes.  
      A confirmation message is displayed that admin consent is granted for the requested permissions.
   {#authenticate-microsoft-teams-with-micrsoft-azure__substeps_hdy_dgr_5wb}
7. Configure application access policy and allow applications to access online meetings.
   1. Open the Windows' PowerShell as an administrator to run scripts.
   2. Identify the app's application (client) ID and the user IDs of the users on whose behalf the app is authorized to access online meetings.
   3. Connect to Skype for Business PowerShell with an administrator account.
   4. Create an application access policy containing a list of app IDs.  
      Run the following cmdlet, replacing the Identity, AppIds, and Description (optional) arguments.

          New-CsApplicationAccessPolicy -Identity Test-policy -AppIds "ddb80e06-92f3-4978-bc22-a0eee85e6a9e", "ccb80e06-92f3-4978-bc22-a0eee85e6a9e", "bbb80e06-92f3-4978-bc22-a0eee85e6a9e" -Description "description here"

   5. Grant the policy to the user to allow the app IDs contained in the policy to access online meetings on behalf of the granted user.  
      Run the following cmdlet, replacing the PolicyName and Identity arguments.

          Grant-CsApplicationAccessPolicy -PolicyName Test-policy -Identity "748d2cbb-\
          3b55-40ed-8c34-2eae5932b22a"

   6. **Wahlweise:** Grant the policy to the whole tenant (Applies to users who don't have an application access policy assigned).  
      Run the following cmdlet, replacing the PolicyName argument.

          Grant-CsApplicationAccessPolicy -PolicyName Test-policy -Global

   {#authenticate-microsoft-teams-with-micrsoft-azure__substeps_dcd_s4k_bgc}  
   Hinweis:  
   All employees who can create or update reservations must be included in the application access policy.

## Ergebnisse

The Microsoft Teams is set up with Microsoft Azure.  
Hinweis:  
For more information about allowing applications to access online meetings, see [Microsoft documentation](https://learn.microsoft.com/en-us/graph/cloud-communication-online-meeting-application-access-policy#configure-application-access-policy).
**Vorheriges Thema:** [Connect Workplace Reservation Management with Microsoft Teams](https://www.servicenow.com/docs/_ECOkDpvzYSn6GWi2dzGBg "Establish connection between Microsoft Teams Communications and Workplace Reservation Management.")  
**Nächstes Thema:** [Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting](https://www.servicenow.com/docs/oL06vHRcVulOhBbZ7xk3aQ "Register your Microsoft Teams Communications spoke with ServiceNow instance for OAuth authorization.")

