---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure automatic check-in for reserved spaces

# Configure automatic check-in for reserved spaces {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

Configure automatic reservation check-in using the Occupancy state of a location or space. If a location is using occupancy data sensors, it checks for Occupancy state of each space in the Space Occupancy data table

The Workplace Reservation Management scheduled job Check-in/out reminder runs every half an hour (30 minutes) daily. It checks for the location state (Occupied, Unoccupied, Invalid, currently not
occupied, etc.) in the Space Occupancy data table. It also checks if the reservation is checked in or checked out. For more information, see [Retrieving Space Occupancy Data](https://www.servicenow.com/docs/10xqOGaCQj7pTCLXYiio2g "Retrieve the Space Occupancy Data table for loading workplace occupancy data and space occupancy data insights for a selected workplace location.").  
Hinweis:  
Reservation check-in and check-out is currently not supported for multi-location reservations (combining two or more reservations into one reservation). Check-in or check-out of reservations with multiple locations for the same date and time and with the same reservation owner is not allowed by the application. In case of group reservations, each space is assigned to a different employee, check-in for group reservations is also not allowed in bulk. You have to check-in a reservation one at a time.

Role required: sn_wsd_rsv.admin

If the space state is Occupied, it triggers an automatic check-in process and sends an updated push notification to Workplace Service Delivery for Mobile "Your reservation for \<location_name\> has started. You are automatically checked in based on the presence detected at the space. No further action is required."  
Navigate to AllWorkplace Reservation ManagementAdministrationReservable Module and ensure that the following properties are configured:

* The Override check-in policy: Select Always require check-in.
* Cancel reservations exceeding check-in time: Select the check box.
* Time before employee can check-in value: Enter a value. For example, 10 minutes.
{#configure-rsv-check-in__ul_w4w_xjb_51c}  
In Reservation properties list (AllWorkplace Reservation ManagementAdministrationProperties), configure the following properties:

* The amount of time in minutes until a reminder should be sent to the reservation host \[sn_wsd_rsv.time_before_check_in_out_reminder\]. For example, set the property value to 5 minutes.
* The amount of time in minutes until a reservation is cancelled without a check-in \[sn_wsd_rsv.time_when_reservation_cancelled_without_check_in\]. For example, set the property value to 30 minutes.  
  For example, after setting the above properties and reservable module properties, if an employee creates a reservation at 5 pm, the application checks for the following conditions:
  * The Workplace Reservation Management application waits till 5.05 PM as per the value set in the property Amount of time in minutes until a reminder should be sent out to the reservation host (sn_wsd_rsv.time_before_check_in_out_reminder) to check whether the reservation is checked in or not.
  * After 5.05 PM, the scheduled job Check-in/out reminder checks the Space Occupancy data table to check if the reserved space (for example, A1001) is available in the Space Occupancy data table.
  * In the Workplace Connectors, the system property sn_wsd_wc.stale_time checks if the Event Timestamp field in the Space Occupancy data table has the latest timestamp. This property checks for the time beyond which the occupancy data is considered stale. Beyond the stale time, the fresh data is fetched from the Occupancy data provider (for example, Metrikus Spoke). If the sn_wsd_wc_stale_time property value is set to 30 minutes, application queries the Space Occupancy table and fetches the fresh data state for a location or space from Metrikus Spoke.

    If the state is Occupied, then, application automatically checks in the reservation. The reservation state moves to In progress state. A push
    notification is sent to Workplace Service Delivery for Mobile "Your reservation has started. You are automatically checked in based on the presence detected at the space. No further action is required."
  * When workplace spaces are having occupancy sensor and if the state of the space is unoccupied or Invalid, application sends push notification "Your reservation for Reservation for \<space-name\> has started. Check in to confirm your attendance or Release Booking to Cancel the space reservation".
  * When the workplace spaces are not having a occupancy sensor, and if the user does not check in the reservation, application cancels the reservation if the Reservable Module property Cancel the reservation exceeding check in time is selected.
  * If the Cancel the reservation exceeding check in time is not selected, then the reservation is moved to Confirmed state, and the Workplace Reservation Management scheduled job Reservation daily tasks takes care of such reservations at the end of the day.
  {#configure-rsv-check-in__ul_jvd_zlb_51c}
{#configure-rsv-check-in__ul_gvn_4kb_51c}
**Zugehörige Konzepte**   

* [Manage check-in and check-out reservations](https://www.servicenow.com/docs/pFBWwfPR_Ev7UiFPBd7Icg "Reservation check in and check- out reminders are managed through the Check-in and check out reminder scheduled jobs")
* [Configure reservation multi-day settings in Reservable Module](https://www.servicenow.com/docs/rICTcpj_ahCjcjG_WiwBkw "Set the Max days in future value for configuring reservation.")  
**Zugehörige Tasks**   

* [Install Workplace Reservation Management](https://www.servicenow.com/docs/UJPodQkr0AJPus~NoHGqIw "Install the Workplace Reservation Management application from ServiceNow Store applications. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.")
* [Add a workplace space for reservation](https://www.servicenow.com/docs/3uPUVNEvRX2MPEY5fqghWA "Add different types of workplace spaces like a workspace, desk, or similar spaces for employees to reserve.")
* [Add a workplace room for reservation](https://www.servicenow.com/docs/~DYbaYa7T77KroMUfLQxXQ "Add a workplace room for employees to reserve.")
* [Configure a reservable module](https://www.servicenow.com/docs/LC4OzoVS~VscNV7AfYaQJA "Create a Reservable Module to add a group of similar reservable workplace items. These workplace items are displayed in a single category on the Reservation portal.")
* [Assign spaces to an area](https://www.servicenow.com/docs/u6Er53rQbhXYmTpm7Gzf6A "Add spaces to an area to make them available for reservation. On the Reservation portal, when an employee searches for an area, all the available spaces that are assigned to that area are displayed.")
* [Create a standard service](https://www.servicenow.com/docs/BJmPHQtCRbEtAxWAIS0WeA "Create a Standard service to make it available to employees by default when they make a reservation.")
* [Create a flexible service](https://www.servicenow.com/docs/hCKjP~Fsodd8aHBomkwVkw "Create a flexible service and provide it as an extra service to employees. Employees can use the flexible service and other basic standard services when they make a reservation.")
* [Create a workplace service to provide an extra service for a reservation](https://www.servicenow.com/docs/KmSY3fA9FMKvsPQcJRq3Cw "Create a workplace service and provide it as an extra service to employees while making a reservation. Use the Workplace Case Management application to create the workplace service.")
* [Create a reservable view](https://www.servicenow.com/docs/BIr~eXHW8Q1QngNiQ_TPFQ "Configure a view that employees can view while making a reservation on the Reservation portal.")
* [Create a user criteria record](https://www.servicenow.com/docs/PMgf6i4HpjIT3ckgAvKgSQ "Add a user criteria record to decide which users, roles, and groups can access a reservable module.")
* [Configure a reservable purpose](https://www.servicenow.com/docs/5ebrSkloBA2NyuKgIeorjg "Create a purpose that describes the use of a workplace item. Add this purpose to a relevant workplace space or room so that the purpose is displayed on the reservation portal.")
* [Apply an archiving rule](https://www.servicenow.com/docs/drtvAujbURVGfYhsW4o_DQ "Archive reservations that are created in the application. Apply an archiving rule to archive the reservation automatically.")
* [Create a quick reservation time slot](https://www.servicenow.com/docs/O3VnRbeXg0CwANLUfOunlw "Create a time slot for the reservable module that is available in the Quick Reservation widget on the reservation portal. When an employee wants to reserve a workplace item of that reservable module, the employee can select a suitable time slot instead of specifying a start and end times for the reservation.")
* [Configure virtual meeting providers](https://www.servicenow.com/docs/UWeGORR4oPrh1c5uMru11g "Enable employees to provide a virtual meeting link with their reservation. Configure the virtual meeting providers so that the virtual meeting link of that provider is automatically generated when the employee makes a reservation.")
* [Configure Microsoft Teams as virtual meeting provider](https://www.servicenow.com/docs/w4Wfm1KOMcKBExOibdzEVA "Set Microsoft Teams as your virtual meeting provider.")
* [Connect Workplace Reservation Management with Microsoft Teams](https://www.servicenow.com/docs/_ECOkDpvzYSn6GWi2dzGBg "Establish connection between Microsoft Teams Communications and Workplace Reservation Management.")
* [Connect Workplace Reservation Management with Zoom](https://www.servicenow.com/docs/E5b6DuGY7LxqQpVKK7jhlw "Establish connection between Zoom and Workplace Reservation Management.")
* [Display permanent seat assignments on floor maps](https://www.servicenow.com/docs/5QrcEmz3spWfZs_uMbjTng "Display permanent space assignments along with employee names on maps.")
* [Display name of the person reserving a space](https://www.servicenow.com/docs/I_w6fIyx7guVq~kigJvtPQ "Display the name of a person who booked a space on the floor map.")