---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/employee-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure AI search for Workplace Service Delivery for Mobile

# Configure AI search for Workplace Service Delivery for Mobile {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Install and configure AI search with Workplace Service Delivery for Mobile. Users can use AI search to search for campus, buildings, floors, or spaces.

## Vorbereitungen

Role required: admin  
Hinweis:  
To enable AI search for Workplace Service Delivery for Mobile, you need to request for AI search and activate AI search. For more information about how to install and configure AI Search, see [AI Search](https://www.servicenow.com/docs/access?context=overview-ais&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Prozedur

1. Navigate to AI SearchAI Search Status.  
   A message is displayed that AI search application is not available and enabled on your instance.
2. Click the Request AI Search button to trigger automatic activation of AI Search on your instance.  
   Your request is processed and it may take some time for the AI Search application to be activated.
3. After installing and configuring AI search, ensure that you have installed Workplace Core and Workplace Service Delivery for Mobile.
4. Navigate to AllSearch ConfigurationsNowMobile App Search Configurations.
5. Change the Search engine to AI Search.
6. Click Save.
7. Navigate to AllAI Search IndexIndexed SourcesWorkplace Location Table.
8. Select the Index All Tables button on the top right pane to open the Indexed Source History page.  
   Indexed Source is queued for indexing. You can monitor the progress by refreshing this page. Once the Ingestion State is Indexed, the process is complete.

## Ergebnisse

When the Ingestion State is Indexed,
the AI search configuration is complete and you can login to the Workplace Service Delivery for Mobile app to search for campuses,
buildings, and spaces using AI search.
**Vorheriges Thema:** [Configure the Toggle map view property](https://www.servicenow.com/docs/YIBc8Ux9xwXZcN_KaWo7Ew "Configure the Toggle map view option on the Now Mobile app app while reserving a space.")  
**Nächstes Thema:** [Configure map properties for Location directory](https://www.servicenow.com/docs/vWr_5gdSMGLTk~Nbrm9vQA "Configure map properties to enable reservation states, occupancy states, display permanent seat assignments, or auto-refresh time interval for showing the latest reservation and occupancy information on the map. Show or hide neighborhoods on the Location directory.")