---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/it-business-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Financial Charging - Legacy

# Financial Charging - Legacy {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Financial charging is an integral part of financial management that helps in reporting
the financial aspects of a business service to various stakeholders in the organization that
consume the service such as the business unit heads, department heads, or account
heads.  
Hinweis:  
This feature is available only when you own an ITBM Analyst license.

Watch this four-minute video to learn more about Financial Charging in
ServiceNow. {#financial-reporting__CSHelp:IT_Showback}

A business service is a set of interconnected applications and hosts configured to offer
service either within or to an organization. Track the consumed business services and products
offered within your organization and show the cost of the services as showback statements. The
showback statement reports the services consumed in terms of their cost, for reporting to the
business unit heads.

The showback statements provide consumption visibility and improve automation of the services
offered. These statements also help the service owners handling the services to view the
consumption data and formulate budgeting.

Showback statement reports the services consumed through the statement items that are records
of the service consumption details and the cost of the service. These record details are stated
as the statement items and are retrieved from various sources such as:

* Consumption table: The cost and the consumption volumes can be from any platform table that contains the consumption data.
* Cost model: The source of the cost data is the cost allocation lines from the Financial Modeling application.
* Service catalog: The cost and consumption volumes can be based on fulfilled catalog requests for a particular service catalog category or catalog items.

{#financial-reporting__ul_wbq_zsl_qz}

## What to do next {#financial-reporting__section_cfg_v5l_qz}

[Assign roles](https://www.servicenow.com/docs/t73VYY0VW210H2F8JGCDsQ "Financial Management adds the following user roles.") to your
users. [Set up
the Financial Charging application](https://www.servicenow.com/docs/hn8iKVUelp6CtQ14PAJUtQ "There are several components of the Financial Charging application that you must set up before you can use the showback feature for a business service.") to use the showback feature.
* **[Financial charging application setup - Legacy](https://www.servicenow.com/docs/hn8iKVUelp6CtQ14PAJUtQ)**   
  There are several components of the Financial Charging application that you must set up before you can use the showback feature for a business service.
* **[Service charging - Legacy](https://www.servicenow.com/docs/nPuFXTgaNyhvXgXmxfeVAA)**   
  As a service owner, you can use the Service Pricing Console to monitor the consumption of the services, the status of each statement item, and can set the pricing for the statement items.
* **[Showback statements - Legacy](https://www.servicenow.com/docs/CjDi7rF3g1V1KDVTlmx5hA)**   
  Showback, an information technology strategy of financial charging, tracks the costs of IT hardware, software, cloud services, or any shared services that are used by a business unit.
* **[View my showback statements as a showback user - Legacy](https://www.servicenow.com/docs/~mt7Q0TeDDMAZM6Qk0Slgg)**   
  As a showback entity owner, you can view all the showback statements that are assigned to you. You can review statements and raise a dispute if there is discrepancy or accept them.
* **[Raise a dispute - Legacy](https://www.servicenow.com/docs/Apx3WFujcQh19Nz_lh27YA)**   
  As a showback user, if you disagree with any of the information on a statement expense line, then you can raise a dispute.
* **[View my statement items as a service owner - Legacy](https://www.servicenow.com/docs/2RhRwFmn8BcxGYwOs1RiTg)**   
  As a business service owner, you can view the list of statement items for which you are the service charging owner and you can generate the charge lines for a fiscal period.
* **[Financial analyst showback dashboard - Legacy](https://www.servicenow.com/docs/DndBOyytDNLX1Y4266eP3A)**   
  As a financial analyst, you can use the Financial Analyst Showback dashboard central interface to view all the showback statements that are generated. The dashboard helps to analyze the cost of delivering services to the business and the recovery or showback of that cost.
* **[Business unit owner showback dashboard - Legacy](https://www.servicenow.com/docs/1MRaPlm5NbD6fLzgXwlAxQ)**   
  As a business unit owner, you can use the Business Unit Owner Showback dashboard interface to see the statement items assigned to the business unit owner, set the pricing policy, and view the last period cost.