---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/it-business-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Create a demand

# Create a demand {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization.

## Vorbereitungen

Role required: it_demand_manager, it_demand_user

## Prozedur

1. Navigate to WorkspacesStrategic Planning WorkspaceDemandsNew.
2. On the Demand form, fill in the fields.  
   {#create-demand-from-dw__table_z3j_l11_h3c__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the demand. |
   | Start date | The preliminary or estimated date when the work is initially planned to begin. This date helps outline the intended timing for early demand planning and prioritization. You can set this date during initial demand creation or anytime in the planning phase when a rough idea forms. This date can be updated until the demand is officially approved. For example, you're planning for a database upgrade to start on 2025-11-01. This date is changed to Planned start date when the demand is converted to a project. Hinweis: * When you change the planned start date of a demand or project, the associated cost plans and resource assignments also change. The Change Resource Plan and Cost Plan Start Date with Demand or Project Start Date Change property controls the behavior for a demand date change. This property isn't enabled by default. For more information, see [Legacy- Change planned start date of a demand or project through Portfolio Workbench](https://www.servicenow.com/docs/1RTz47wQiLJS5Jw6J85oaw "Balance the cost and resources by changing the start date of a demand or a project and shifting it to a different fiscal period.") and [Properties installed with Project Management](https://www.servicenow.com/docs/UX_mrs~EchBwMzVsRfy99g "There are several Project properties that you can configure."). * The Start date column label is changed to Planned start date. This change is applicable only for new customers who begin using the Australia version. To ensure continuity, if you're upgrading to the Australia release from an earlier release, you'll continue to see the prior labels. {#create-demand-from-dw__ul_crx_qgc_f3c} |
   | Due date | The preliminary or estimated date when the planned work is expected to be completed. This date provides an expected completion window for planning and stakeholder communication. You can set this date anytime in the planning phase when a rough idea forms and can be updated until the demand is officially approved. For example, you're planning to complete the database upgrade by 2025-12-31. Hinweis: * The Due date column label is changed to Planned end date. This change is applicable only for new customers who begin using the Australia version. To ensure continuity, if you're upgrading to the Australia release from an earlier release, you'll continue to see the prior labels. * This date is changed to Planned end date when the demand is converted to a project. {#create-demand-from-dw__ul_ghd_ygc_f3c} |
   [Tabelle : 1. Demand form]

   {#create-demand-from-dw__table_z3j_l11_h3c}
3. Select Create.  
   The created demand opens in the Playbook page.
{#create-demand-from-dw__steps_mc5_qj3_13c}

## Nächste Maßnahme

* Review and refine the demand details and progress the demand using the playbook stages. For more information, see [Use Playbooks](https://www.servicenow.com/docs/rAzb0jtBvQuMHqKuLJisQw "Use a playbook to guide a demand through each stage of its life-cycle, from creating the initial brief to final approval and completion. Playbooks provide step-by-step activities within each stage, ensuring that all required information is captured and governance processes are followed.").
* Review and refine the demand details using the forms and tabs in the Details page. For more details, see [Update the demand details](https://www.servicenow.com/docs/tvgHbOA1BNRen32ZbwcrzQ "Update the details of a demand record in Next Experience for Demand Management to reflect any changes in scope, priority, or capacity.").
{#create-demand-from-dw__ul_jff_4cg_lhc}
**Zugehörige Tasks**   

* [Use Playbooks](https://www.servicenow.com/docs/rAzb0jtBvQuMHqKuLJisQw "Use a playbook to guide a demand through each stage of its life-cycle, from creating the initial brief to final approval and completion. Playbooks provide step-by-step activities within each stage, ensuring that all required information is captured and governance processes are followed.")
* [Update the demand details](https://www.servicenow.com/docs/tvgHbOA1BNRen32ZbwcrzQ "Update the details of a demand record in Next Experience for Demand Management to reflect any changes in scope, priority, or capacity.")