--- sourceDocument: Australia Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/release-notes Release : - australia ft:locale : - de-DE ft:publication_title : - Australia Release Notes ft:clusterId : - rn bundleId : - rn --- # Now Assist and agentic AI release notes # Now Assist and agentic AI release notes {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer Now Assist and agentic AI product enhancements and updates in the Australia release. Now Assist brings generative AI capabilities to the ServiceNow AI Platform. With Now Assist, you can improve the productivity and efficiency in your organization, deliver better self-service, recommend actions and provide answers, and empower your users to search more effectively. * **[Agentic Desktop release notes](https://www.servicenow.com/docs/zFVkBFwrwum__~Twr7CV5w)** The ServiceNow® Agentic Desktop application enables you to design, configure, and manage desktop actions to automate repetitive tasks. These desktop actions are executed by AI agents created in AI Agent Studio. Agentic Desktop was enhanced and updated in the Australia release. * **[Now Assist for App Engine release notes](https://www.servicenow.com/docs/QHpjA03sgBYDE7IGfD3Ojw)** The ServiceNow® Now Assist for App Engine application enables creators to enhance custom applications with AI assets that app users can leverage at runtime. Now Assist for App Engine was enhanced and updated in the Australia release. * **[Now Assist for Creator release notes](https://www.servicenow.com/docs/f0j1vDE5Ssaoj0yOpYe6zA)** The ServiceNow® Now Assist for Creator application includes generative AI skills and AI agents that can help you develop on the ServiceNow AI Platform efficiently. Now Assist for Creator was enhanced and updated in the Australia release. * **[Now Assist for Collaborative Work Management (CWM) release notes](https://www.servicenow.com/docs/urHzPyrU228c9OjIhwcusg)** The ServiceNow® Now Assist for Collaborative Work Management (CWM) application uses generative AI skills to improve the time to value for tasks you perform in CWM. Now Assist for CWM is a new application in the Australia release. * **[Now Assist for Configuration Management Database (CMDB) release notes](https://www.servicenow.com/docs/REd1pgCYnEeOih6Qunjp3Q)** The ServiceNow® Now Assist for Configuration Management Database (CMDB) application helps to improve the quality of CMDB data, search the CMDB quickly, find and remedy issues with Service Graph Connector import sets, and more. Now Assist for CMDB was enhanced and updated in the Australia release. * **[Now Assist for Configure, Price, Quote (CPQ) release notes](https://www.servicenow.com/docs/7npyZKL3d_kwVl01a1~RLg)** The ServiceNow® Now Assist for CPQ application brings platform AI capabilities to Sales and Order Management. Now Assist for CPQ is a new application in the Australia release. * **[Now Assist for Employee Center Pro release notes](https://www.servicenow.com/docs/N4J_gnV1FF4UJ7tXuF5Rqw)** The ServiceNow® Now Assist for Employee Center Pro application offers the portal experience with all the employee communications and engagement tools. Now Assist for Employee Center Pro is a new application in the Australia release. * **[Now Assist for Enterprise Architecture (EA) release notes](https://www.servicenow.com/docs/Sqh3YNoMq7fN3W1xtQjNmA)** The ServiceNow® Now Assist for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. Now Assist for Enterprise Architecture (EA) was enhanced and updated in the Australia release. * **[Now Assist for Enterprise Asset Management (EAM) release notes](https://www.servicenow.com/docs/4_kVbvkbnQ~rD1E2oZGR5g)** The ServiceNow® Now Assist for Enterprise Asset Management (EAM) application brings agentic AI to Enterprise Asset Management. Now Assist for EAM is a new application in the Australia release. * **[Now Assist for FSM release notes](https://www.servicenow.com/docs/oqxbwRZa9KKqrGLUB0kJkQ)** The ServiceNow® Now Assist for FSM application brings generative AI to Field Service Management. Now Assist for FSM was enhanced and updated in the Australia release. * **[Now Assist for Care Team Operations release notes](https://www.servicenow.com/docs/T3UUYPjasvYOiSZdoc6sBQ)** The ServiceNow® Now Assist for Care Team Operations application enables care teams to create requests for support departments conversationally through using Now Assist in Virtual Agent in both Care Team Portal and Care Team Mobile. Now Assist for Healthcare Operations is a new application in the Australia release. * **[Now Assist for HR Service Delivery (HRSD) release notes](https://www.servicenow.com/docs/f18NOTrAtM4UcuS0Npv77Q)** The ServiceNow® Now Assist for HRSD application brings generative AI to HR Service Delivery. Summarize case and chat information, and generate reply recommendations so that agents can propose quick resolutions. Now Assist for HRSD was enhanced and updated in the Australia release. * **[Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/IvbUDP1p3ai~iFkbbIvzvQ)** The ServiceNow® Now Assist for Integrated Risk Management (IRM) application brings generative AI to Governance, Risk, and Compliance. Now Assist for Integrated Risk Management (IRM) was enhanced and updated in the Australia release. * **[Now Assist for IT Operations Management (ITOM) release notes](https://www.servicenow.com/docs/t~YhrHm5J~re~R4DO~u4xg)** The ServiceNow® Now Assist for ITOM application brings generative AI to ITOM. Now Assist for ITOM was enhanced and updated in the Australia release. * **[Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/E2YhJKZ2zJIozZhTl0uRuw)** The ServiceNow® Now Assist for IT Service Management (ITSM) application brings agentic AI to IT Service Management. Now Assist for IT Service Management (ITSM) was enhanced and updated in the Australia release. * **[Now Assist for Legal Service Delivery (LSD) release notes](https://www.servicenow.com/docs/z5K3xQx2p2eBO6~ktLkjCQ)** The ServiceNow® Now Assist for Legal Service Delivery (LSD) application leverages generative AI capabilities to summarize a legal request or legal matter. This summary can help you understand context quickly so you can then refresh the summary and add context to the work notes. Now Assist for Legal Service Delivery (LSD) was enhanced and updated in the Australia release. * **[Now Assist for Manufacturing Commercial Operations (MCO) release notes](https://www.servicenow.com/docs/WYBfxFGOcKI3XNOQ9m2YqQ)** The ServiceNow® Now Assist for Manufacturing Commercial Operations (MCO) application brings platform AI capabilities. Now Assist for Manufacturing Commercial Operations (MCO) was enhanced and updated in the Australia release. * **[Now Assist for Operational Technology Service Management (OTSM) release notes](https://www.servicenow.com/docs/YHjZQjithJZOiPakFZ5fhw)** The ServiceNow® Now Assist for Operational Technology Service Management (OTSM) application enables you to summarize Operational Technology (OT) incident information and generate incident resolution notes. Now Assist for OTSM is a new application in the Australia release. * **[Now Assist for Order Management release notes](https://www.servicenow.com/docs/0Yyn1mb1R0OBohepCLP~yw)** The ServiceNow® Now Assist for Order Management application provides AI-powered capabilities to Order Management workflows, both for agents and customers. Now Assist for Order Management was enhanced and updated in the Australia release. * **[Now Assist release notes](https://www.servicenow.com/docs/72kMHc1frbckT_EsZh4RqQ)** The ServiceNow® Now Assist experience brings generative AI to your organization. You can improve productivity and efficiency by delivering better self-service, recommending actions, delivering answers, and providing your users with AI Search. Now Assist was enhanced and updated in the Australia release. * **[Now Assist for Sales Force Automation (SFA) release notes](https://www.servicenow.com/docs/36PPHtW7gnvSJrAmyt9FVg)** The ServiceNow® Now Assist for SFA application brings platform AI capabilities to Sales and Order Management. Now Assist for SFA was enhanced and updated in the Australia release. * **[Now Assist for Sales and Order Management for Telecommunications (SOMT) release notes](https://www.servicenow.com/docs/TL6GsstmITB_~obzF4y5LA)** The ServiceNow® Now Assist for Sales and Order Management for Telecommunications (SOMT) application enriches purpose-built industry workflows with generative AI to supercharge insights, actions, and self-service experiences. Now Assist for SOMT was enhanced and updated in the Australia release. * **[Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/dcG2Qk9oVBIBx3Z3ZoVKOA)** The ServiceNow® Now Assist for Software Asset Management (SAM) application brings generative AI to IT Asset Management. Now Assist for SAM was enhanced and updated was enhanced and updated in the Australia release. * **[Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/VqrVQ55_Bq0o~2YBjYQbsA)** The ServiceNow® Now Assist for Source-to-Pay Operations are powered with generative AI skills to analyze email based on the tone, generate email responses and support natural language data exploration and reporting. The ServiceNow AI Platform. Now Assist for Source-to-Pay Operations was updated in the Australia release. Now Assist for Purchase Order Management (POM) is a new plugin in the Australia release. * **[Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/C4C_Yy5CvwQoKEvUMUBFzw)** The ServiceNow® Now Assist for Strategic Portfolio Management (SPM) application introduces generative AI skills into Strategic Portfolio Management. You can summarize feedback or content in Docs, create stories for epics, generate project insights, create demands through conversations, and quickly gain updates into projects. Now Assist for Strategic Portfolio Management (SPM) was enhanced and updated in the Australia release. * **[Now Assist for Telecommunications, Media and Technology (TMT) release notes](https://www.servicenow.com/docs/_Cqxrg~We~~Fw3TSHc0NFg)** The ServiceNow® Now Assist for Telecommunications, Media and Technology (TMT) application enriches purpose-built industry workflows with generative AI to supercharge insights, actions, and self-service experiences. Now Assist for Telecommunications, Media and Technology (TMT) was enhanced and updated in the Australia release. * **[Now Assist for Third-party Risk Management (TPRM) release notes](https://www.servicenow.com/docs/5WGs3fRmaMdtVCwuy0pV6A)** The ServiceNow® Now Assist for TPRM application brings generative AI to Third-party Risk Management. Now Assist for TPRM was enhanced and updated in the Australia release. * **[Now Assist for Vault release notes](https://www.servicenow.com/docs/DnPeIjYTcou4bJgrB_iviw)** The ServiceNow® Now Assist for Vault application generates custom data patterns, checks role access for an encrypted column, and schedules data discovery jobs. Now Assist for Vault can make it easier for admins to run common tasks without going to multiple systems. Now Assist for Vault was enhanced and updated in the Australia release. * **[Now Assist for Zero Copy Connector release notes](https://www.servicenow.com/docs/MeuQtu2hrGkwPum7_gk4EA)** The ServiceNow® Now Assist for Zero Copy Connector application includes generative AI skills and AI agents that can help you use Zero Copy Connectors efficiently. Now Assist for Zero Copy Connector was enhanced and updated in the Australia release. * **[Now Assist in AI Search release notes](https://www.servicenow.com/docs/dlCA8olG5p3pFlxezGpdng)** The ServiceNow® Now Assist in AI Search application combines the power of search with the Now LLM Service agentic AI model to provide actionable AI-generated or AI-selected answers in user searches. Now Assist in AI Search was enhanced and updated in the Australia release. * **[Now Assist in Contract Management release notes](https://www.servicenow.com/docs/3jAUbUYwU0NTR1m7C1PnMA)** The ServiceNow® Now Assist in Contract Management uses generative AI capabilities to analyze a contract for missing or non-standard clauses and conversational search to query documents using natural language. It also includes agentic AI capabilities that automatically extract metadata and obligations from signed contracts and calculate reminder dates for contract renewals or terminations. Now Assist in Contract Management was enhanced and updated in the Australia release. * **[Now Assist in Document Intelligence release notes](https://www.servicenow.com/docs/xf8oQpj5Jc4C1WzUciaoLA)** The ServiceNow® Now Assist in Document Intelligence application uses generative AI to extract information from documents, summarize document content, and provide answers to predefined questions. Now Assist in Document Intelligence was enhanced and updated in the Australia release. * **[Now Assist in Platform Analytics release notes](https://www.servicenow.com/docs/EL66dNEofUaEPYu_hXejGQ)** Now Assist in Platform Analytics consists of several skills and applications that let you generate and work with Platform Analytics objects through Generative AI. These skills let you analyze your business data through conversational interactions, without a technical knowledge of Platform Analytics. Now Assist in Platform Analytics applications were enhanced and updated in the Australia release. * **[Now Assist in Virtual Agent release notes](https://www.servicenow.com/docs/j5juo4nog0QxbGVk3Za_hA)** The ServiceNow® application \. was enhanced and updated in the Australia release.