---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Survey responses and results

# Survey responses and results {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

There is a metric result record for each user response to each question on every survey
instance. Survey results for each question and category are calculated automatically based on the
metric result records.

If you use survey result calculations for results and scorecards, ensure that the [positive indicator](https://www.servicenow.com/docs/BPE_39wzIWTxn2RWVz63cg "You can create multiple questions for each category in the survey designer, but each question can only be associated with one category.") field for the question is set appropriately, based on the answer options. To have any
results, a category must contain scored questions.

## Survey responses {#c_SurveyResults__section_pwh_3f1_c1b}

Survey responses are stored in the Metric Result \[asmt_metric_result\] table and display the
recipients' answers to each question in a category. To view general results, navigate to SurveySurvey Responses. To view results for a particular criterion, use a filter on the Metric Result
\[asmt_metric_result\] table. For example, to view results based on the assignment group, apply a
filter condition for assignment group.  
Abbildung : 1. Survey metric results

## Category results {#c_SurveyResults__section_qwh_3f1_c1b}

Category results are stored in the Assessment Category Result \[asmt_category_result\] table and
display the overall ratings for each category based on the weighted value for each scored
question. To view these results, navigate to AssessmentsResultsCategory results and filter the results using the \[Type.Evaluation method\] \[is\] \[Survey\] condition.  
Abbildung : 2. Assessment category results

## Survey scorecards

A scorecard provides a visual breakdown of survey responses, based on the way questions were
answered, by category. To access a scorecard, see [View a survey scorecard](https://www.servicenow.com/docs/rDoJQlhW6bC4U1iylZT2yw "A survey scorecard provides a visual breakdown of survey responses by category, based on the way questions were answered.").
* **[View results for all surveys](https://www.servicenow.com/docs/3JvBU7_5t1F_TqLFPirTpg)**   
  You can view the survey responses that are stored on the Metric Result \[asmt_metric_result\] table.
* **[View the results for a survey](https://www.servicenow.com/docs/WrgQMEccPZC6dKWvuLghkw)**   
  You can view the responses for one survey definition. Survey results are stored on the Metric Result \[asmt_metric_result\] table.
* **[View a survey scorecard](https://www.servicenow.com/docs/rDoJQlhW6bC4U1iylZT2yw)**   
  A survey scorecard provides a visual breakdown of survey responses by category, based on the way questions were answered.
* **[Export a quiz scorecard as an image](https://www.servicenow.com/docs/NIBPgYTxgAzxsg6E8YTa7A)**   
  You can export scorecards as images.
* **[Request translations for surveys](https://www.servicenow.com/docs/13EN2n6lmaSvInjwJ_0stw)**   
  Request translations for surveys to localize them into one or more languages. Localization requested items that are created for the selected surveys in all the selected languages.
* **[Edit translations for surveys](https://www.servicenow.com/docs/e4W_lDLREtbRXXCdB~0EJA)**   
  Edit the translations for surveys, and after you make the changes, you can publish the translation.
* **[Survey responses in a database view](https://www.servicenow.com/docs/jOh9zygfEcxWzVnAVAV4cg)**   
  You can view survey responses in a database view for reporting purposes. For each survey instance, you can view the instance as a single row and the answers to each survey question (metric) in the corresponding columns. Analyze the responses easily and, if you want, export the survey responses.

**Zugehörige Konzepte**   

* [Survey designer elements](https://www.servicenow.com/docs/zz1mu~Yr04VePrOLnKlUZA "The survey designer is accessible from Survey > Survey Designer .")  
**Zugehörige Tasks**   

* [View a survey scorecard](https://www.servicenow.com/docs/rDoJQlhW6bC4U1iylZT2yw "A survey scorecard provides a visual breakdown of survey responses by category, based on the way questions were answered.")
* [Configure category weights for a survey](https://www.servicenow.com/docs/2OEBsX1TaENz8YOTI3Hkqw "You can assign a weight to each category in a survey. The system calculates results from the weight that you configure.")