---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Activating e-signature

# Activating e-signature {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can activate the e-signature plugin (com.snc.esign) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

E-signature activates these related plugins if they are not already active.{#activate-e-signature__table_wxd_nj4_pgb__entry__2}

| Plugin | Description |
|-|-|
| ServiceNow document viewer \[com.snc.documentviewer\] | Document viewer is a platform feature that will enable users to view enterprise class documents inline within the platform attachment instead of downloading it to the local device and then opening the documents with a locally installed viewer. |
| Managed documents \[com.snc.document_management\] | Managed Documents application. To enable the ability to publish to the knowledge base, activate the knowledge document plugin. |
| Signature pad \[com.snc.signaturepad\] | Provides a tool to allow a digital signature in a .pdf document. The Human Resources application uses this with various documents. |
[Tabelle : 1. Plugins for E-signature]

{#activate-e-signature__table_wxd_nj4_pgb}

## Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-e-signature__find-plugins-cmd}
{#activate-e-signature__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-e-signature__p_cb1_nfg_h1c}
   {#activate-e-signature__find-plugin-cmd}
{#activate-e-signature__find-plugin}
3. Select Install to start the installation process.  
   Hinweis:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html). {#activate-e-signature__activate-plugin}
{#activate-e-signature__activate-plugin}{#activate-e-signature__steps_rfx_bf1_2t}