---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Task Communications Management

# Task Communications Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Task Communications Management (TCM) provides a
framework for defining and managing a communication process for any entity that extends the task
table.

|-|-|-|
| Explore * [Task Communications Management process](https://www.servicenow.com/docs/aZxEhrYfR3yxn6TehaOjKw "Task Communications Management helps you to streamline the process by creating designated communication plans for effective communication during an event. The communication plan, with its defined tasks, helps you to focus on resolving the current issue instead of deciding when to send a communication, what information to share, and whom to inform.") * [Slack Communication](https://www.servicenow.com/docs/access?context=setting-up-slack&version=australia&pubname=australia-it-service-management&ft:locale=en-US) {#tcm-landing-page__ul_ohq_jcn_wbc} | Set up [Activate Task Communications Management](https://www.servicenow.com/docs/AI6VMYTW2nkCJSo4CpiGkA "The Task Communications Management plugin (com.snc.task_communication_management) is activated when you activate the Incident Communications Management plugin (com.snc.iam) or the Incident Management - Major Incident Management plugin (com.snc.incident.mim). This plugin includes demo data and activates related plugins if they are not already active.") | Administer[Working with Task Communications Management](https://www.servicenow.com/docs/HLGv2jhzUuIrNntI_dLbEQ "The section covers topics that help you with a variety of technical concepts related to Task Communications Management such as creating communication plan definition, task definition, channel definition, and contact definition.") |
| Develop * [Developer training](https://developer.servicenow.com/app.do#!/training/landing) * [Developer documentation](https://developer.servicenow.com/app.do#!/documentation) {#tcm-landing-page__ul_rks_4cn_wbc} | Troubleshoot and get help * [Ask or answer questions in the Incident Management community](https://community.servicenow.com/community/it-service-management/content?filterID=contentstatus[published]~category[incident-management]) * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case) {#tcm-landing-page__ul_lwy_pcn_wbc} |   |
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