--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Adoption Services release notes for upgrades from Australia to Brazil # Combined Adoption Services release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Adoption Services Release Notes for Upgrades from Australia to Brazil This consolidated release notes page provides ServiceNow customers with essential information about Adoption Services upgrades from the Australia release family to the Brazil release. It covers new features, changes, deprecations, and other important upgrade considerations, helping you prepare effectively for your transition to Brazil. Show full answer Show less ## New Features * **Australia Release:** Introduction of Dynamic Guidance, an embedded assistance tool that offers users relevant information within their workflow without navigating away, enhancing user productivity. * **Brazil Release:** No new features were added beyond those introduced in Australia. ## Changes * **Australia Release:** The `sndynguidanceuser` role now automatically grants the `genaiadmin` role, simplifying role assignment and access management for Dynamic Guidance users. * **Brazil Release:** No changes were made to existing features. ## Deprecations * **Australia Release:** Guided Setup is being prepared for future deprecation. It is now hidden and not activated on new instances but remains supported. Customers should plan accordingly and review the ServiceNow Knowledge Base article KB0867184 for detailed deprecation guidance. * **Brazil Release:** No new deprecations were introduced. ## Activation and Requirements * Adoption Services is an AI Platform feature that is active by default in both Australia and Brazil releases, requiring no additional activation steps. * No additional requirements or browser updates were introduced in either release. ## Accessibility Enhancements * **Australia Release:** Guided Tours within Adoption Services have improved accessibility features including descriptive page titles, keyboard assistance for required fields via screen readers, and enhanced keyboard navigation for UI controls such as tool-tip icons and checkboxes. * **Brazil Release:** No accessibility updates were noted. ## Localization and Highlight Information * No localization changes or additional highlights were introduced in either release, except the Australia release's emphasis on exploring Dynamic Guidance as a proactive AI assistant for voice-based, step-by-step guidance across platforms. ## Practical Guidance for ServiceNow Customers Before upgrading to Brazil, review and complete any pre- and post-upgrade tasks outlined in these notes. Leverage the new Dynamic Guidance feature introduced in Australia to improve user adoption and workflow assistance. Be aware of the upcoming deprecation of Guided Setup and plan your processes accordingly. Accessibility improvements enhance usability for all users, supporting compliance and inclusivity goals. Consolidated page of all release notes for Adoption Services from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Adoption Services release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Adoption Services to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-adoptionservices-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Adoption Services. {#dfrn3-adoptionservices-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Using Dynamic Guidance](https://www.servicenow.com/docs/access?context=using-dynamic-guidance&family=australia&ft:locale=en-US) : Dynamic Guidance provides an assistance that is fully embedded within the product, enabling users to access relevant information without navigating away from their Workflow. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Adoption Services features. {#dfrn3-adoptionservices-summary__entry__14} | Release | Release notes | |-|-| | Australia | [genai_admin role in Dynamic Guidance](https://www.servicenow.com/docs/access?context=configure&family=australia&ft:locale=en-US) : The sn_dyn_guidance_user role now includes the role. When you assign sn_dyn_guidance_user to a user, the genai_admin role is automatically granted. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Adoption Services features or functionality were removed. {#dfrn3-adoptionservices-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Adoption Services features or functionality were deprecated. {#dfrn3-adoptionservices-summary__entry__26} | Release | Release notes | |-|-| | Australia | Starting with the Australia release, Guided Setup is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Adoption Services. {#dfrn3-adoptionservices-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Adoption Services is a ServiceNow AI Platform feature that is active by default. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Adoption Services, such as specific requirements or compliance levels. {#dfrn3-adoptionservices-summary__entry__50} | Release | Release notes | |-|-| | Australia | Accessibility information : [Guided Tours](https://www.servicenow.com/docs/access?context=guided-tours&family=australia&ft:locale=en-US) : Guided Tours is enhanced with more accessibility features including: * Descriptive page titles * Keyboard assistance for suggesting required fields through screen reader * Keyboard assistance for focused user interface controls like, tool tip icons and check-boxes | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__62} | Release | Release notes | |-|-| | Australia | Explore Dynamic Guidance within [In-product help](https://www.servicenow.com/docs/access?context=inproduct-help&family=australia&ft:locale=en-US) features of [Adoption services](https://www.servicenow.com/docs/access?context=adoption-services&family=australia&ft:locale=en-US) as the proactive AI assistant that generates an engaging voice based, step by step guidance, dynamically, across platforms. See [Adoption services](https://www.servicenow.com/docs/access?context=adoption-services&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]