--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined API release notes for upgrades from Australia to Brazil # Combined API release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 10 minutes to read Consolidated page of all release notes for API from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family API release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading API to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-api-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for API. {#dfrn3-api-summary__entry__8} | Release | Release notes | |-|-| | Australia | {#dfrn3-api-summary__entry__12} | Class | Methods | |-|-| | [CopyDynamicSchemaAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CopyDynamicSchemaAPI&family=australia&ft:locale=en-US) | Methods: * getCopyApi() * skipAttributes() * skipChoiceOverrides() * skipChoiceSets() * getTransactionId() * runAsync() Extension points: * getCopyName() * shouldCopy() * verifyCopyOperation() | | [GlideAggregate - Scoped](https://www.servicenow.com/docs/access?context=c_GlideAggregateScopedAPI&family=australia&ft:locale=en-US) | setAggregateWorkflow() | | [GlideDate - Scoped](https://www.servicenow.com/docs/access?context=c_GlideDateScopedAPI&family=australia&ft:locale=en-US) | * getDisplayValueEx() * setDisplayValueEx() | | [GlideTime - Scoped](https://www.servicenow.com/docs/access?context=c_GlideTimeScopedAPI&family=australia&ft:locale=en-US) | * getDisplayValueEx() * getDisplayValueLang() * setDisplayValueEx() * setDisplayValueLang() | | [GlideElementDescriptor - Scoped, Global](https://www.servicenow.com/docs/access?context=c_GlideElementDescriptorScopedAPI&family=australia&ft:locale=en-US) | [GlideElementDescriptor - isEncrypted()](https://www.servicenow.com/docs/access?context=SGED-isEncrypted&family=australia&ft:locale=en-US) | | [KafkaProducerAPI - Scoped](https://www.servicenow.com/docs/access?context=KafkaProducerAPIScoped&family=australia&ft:locale=en-US) | * KafkaProducerAPI() * send() | [Table 1. New scoped classes and additional methods to existing scoped classes in Australia] {#dfrn3-api-summary__entry__29} | Application | App Version | Release month | Class | Methods | |-|-|-|-|-| | Product Catalog Management | v19.2.0 | 2026-08 | [CatalogSearchAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CatalogSearchAPI-scoped_global&family=australia&ft:locale=en-US) | The new getEligibleCatalogCategoryHierarchy() method lets you retrieve the complete product catalog-category hierarchy for a given context (customer, currency, pricing rules, etc.). The API automatically applies eligibility rules to filter out ineligible catalogs and categories, ensuring that customers see only the offerings they qualify for. Note: The REST version of this endpoint is [Product Catalog Search - POST /api/sn_prd_pm/v1/catalog/eligible-catalog-category-hierarchy](https://www.servicenow.com/docs/access?context=prod_catalog_search-POST-hierarchy&family=australia&ft:locale=en-US). | | Product Catalog Management | v20.0 | 2026-07 | [CatalogSearchAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CatalogSearchAPI-scoped_global&family=australia&ft:locale=en-US) | * CatalogSearch() constructor * getCatalogData() Though identically named to `CatalogSearch` Server API, the new `CatalogSearchAPI` is a higher-level wrapper specifically for the product catalog use case, with additional capabilities relevant to TMF-aligned product and service offerings. Note: The [Product Catalog Search API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=australia&ft:locale=en-US) REST API wraps this Server API. | | Lead to Cash Core | v0.1 | 2026-05 | [ConsolidationService - Scoped, Global](https://www.servicenow.com/docs/access?context=ConsolidationServiceAPI&family=australia&ft:locale=en-US) | * canConsolidateEntity() * canConsolidateJSONs() * canMergeEntity() * consolidate() * enableConsolidation() * getHashConfig() * getPrimary() * overrideAttributeValues() * postHierarchyConsolidation() * preProcess() | | MCP Client | v1.0.1 | 2026-05 | [MCPClient - Scoped](https://www.servicenow.com/docs/access?context=MCPClientAPI&family=australia&ft:locale=en-US) | * MCPClient() * getServers() * getToolInfo() * invokeTool() * listTools() | [Table 2. New scoped classes and additional methods to existing scoped classes in ServiceNow Store] {#dfrn3-api-summary__entry__51} | Class | Methods | |-|-| | [CopyDynamicSchemaAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CopyDynamicSchemaAPI&family=australia&ft:locale=en-US) | Methods: * getCopyApi() * skipAttributes() * skipChoiceOverrides() * skipChoiceSets() * getTransactionId() * runAsync() Extension points: * getCopyName() * shouldCopy() * verifyCopyOperation() | | [GlideAggregate - Global](https://www.servicenow.com/docs/access?context=c_GlideAggregateAPI&family=australia&ft:locale=en-US) | setAggregateWorkflow() | | [GlideDate - Global](https://www.servicenow.com/docs/access?context=GlideDateAPI&family=australia&ft:locale=en-US) | * getDisplayValueEx() * setDisplayValueEx() | | [GlideElement - Global](https://www.servicenow.com/docs/access?context=c_GlideElementAPI&family=australia&ft:locale=en-US) | getDynamicNamespace() | | [GlideElementDynamicAttributeStore - Global](https://www.servicenow.com/docs/access?context=GlideElementDynamicAttStoreAPI&family=australia&ft:locale=en-US) | * getDynamicAttributePathsInSchema() * getDynamicAttributePathsInStore() * getDynamicNamespaceName() | | [MIDHermesProducer - Global](https://www.servicenow.com/docs/access?context=MIDHermesProducerAPI&family=australia&ft:locale=en-US) | * MIDHermesProducer() * send() | | [GlideElementDescriptor - Scoped, Global](https://www.servicenow.com/docs/access?context=c_GlideElementDescriptorScopedAPI&family=australia&ft:locale=en-US) | [GlideElementDescriptor - isEncrypted()](https://www.servicenow.com/docs/access?context=SGED-isEncrypted&family=australia&ft:locale=en-US) | [Table 3. New global classes and additional methods to existing global classes in Australia] {#dfrn3-api-summary__entry__70} | Application | App Version | Release month | Class | Methods | |-|-|-|-|-| | Automated Test Framework | v3.1 | 2026-08 | [Cloud Runner TestRunnerApi -- Scoped, Global](https://www.servicenow.com/docs/access?context=cloudrnr-TestRunnerAPI-scoped&family=australia&ft:locale=en-US) | Three new methods enable asynchronous test job management without requiring `sn_boq` record creation: * cancelJobByTracker * progressFromTracker * startJob Use these methods when you start a test run with `startJobAsync` and only have the `rootTrackerId`; no need to poll for a `sn_boq` record. | | Product Catalog Management | v20.0 | 2026-07 | [CatalogSearchAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CatalogSearchAPI-scoped_global&family=australia&ft:locale=en-US) | * CatalogSearch() constructor * getCatalogData() Though identically named, to `CatalogSearch`, the new `CatalogSearchAPI` is used within the product catalog use case, with additional capabilities relevant to TMF-aligned product and service offerings. Note: The [Product Catalog Search API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=australia&ft:locale=en-US) REST API wraps this Server API. | | Lead to Cash Core | v0.1 | 2026-05 | [ConsolidationService - Scoped, Global](https://www.servicenow.com/docs/access?context=ConsolidationServiceAPI&family=australia&ft:locale=en-US) | * canConsolidateEntity() * canConsolidateJSONs() * canMergeEntity() * consolidate() * enableConsolidation() * getHashConfig() * getPrimary() * overrideAttributeValues() * postHierarchyConsolidation() * preProcess() | [Table 4. New global classes and additional methods to existing global classes in ServiceNow Store] {#dfrn3-api-summary__entry__87} | API | Endpoints | |-|-| | [Attachment API](https://www.servicenow.com/docs/access?context=c_AttachmentAPI&family=australia&ft:locale=en-US) | * DELETE /now/attachment/{attachment_sys_id}/attributes * DELETE /now/attachment/{attachment_sys_id}/attributes/{attribute_key} * GET /now/attachment/{attachment_sys_id}/attributes/{attribute_key} * GET /now/attachments/{attachment_sys_id}/attributes * PATCH /now/attachment/{sys_id} * POST /now/attachment/{attachment_sys_id}/attributes * PUT /now/attachment/{attachment_sys_id}/attributes/{attribute_key} | | [Help Request API](https://www.servicenow.com/docs/access?context=help-request-api&family=australia&ft:locale=en-US) | POST /now/helprequest/action/create_or_update | | [ATF Code Coverage API](https://www.servicenow.com/docs/access?context=atf-code-coverage-api&family=australia&ft:locale=en-US) | * POST /now/atf/code_coverage/all * POST /now/atf/code_coverage/by_line_number * POST /now/atf/code_coverage/by_script_id | | [Sales CRM Pricing API](https://www.servicenow.com/docs/access?context=sales-crm-pricing-api&family=australia&ft:locale=en-US) | * POST /api/sn_csm_pricing/{api_version}/pricingengine/computePrice * DELETE /api/sn_csm_pricing/pricingengine/pricing_context/{pricing_context_id} | [Table 5. New REST APIs and additional endpoints to existing REST APIs in Australia] {#dfrn3-api-summary__entry__97} | API | Operations | |-|-| | [Warranty Claims SOAP API](https://www.servicenow.com/docs/access?context=warranty-claims-SOAP-API&family=australia&ft:locale=en-US) | ProcessRepairOrder: A STAR SOAP operation used to process and exchange repair operation--level information between systems in a standardized STAR XML format. | [Table 6. New SOAP APIs in Australia] | | Brazil | : {#dfrn3-api-summary__entry__106} | Application | App Version | API type | API | Methods/Endpoints | |-|-|-|-|-| | Mobile SDK Libraries - Android | 2.26.0 | Mobile SDK | [NowChatConfiguration class - Android](https://www.servicenow.com/docs/access?context=NowChatOptionsAndroid&family=brazil&ft:locale=en-US) | VoiceInputButton() | | Mobile SDK Libraries - iOS | 2.26.0 | Mobile SDK | [NowChatConfiguration class - iOS](https://www.servicenow.com/docs/access?context=NowChatOptionsiOS&family=brazil&ft:locale=en-US) | VoiceInputButton() | | Zero Copy Connector for ERP (com.snc.sn_erp_integration) | 10.6.0 | Server | [sn_erp_integration API - Scoped, Global](https://www.servicenow.com/docs/access?context=sn_erp_integrationBothAPI&family=brazil&ft:locale=en-US) | getRowCount() | [Table 7. New API classes, methods, and endpoints in ServiceNow Store] : {#dfrn3-api-summary__entry__126} | Application | App Version | API type | API | Endpoints | |-|-|-|-|-| | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Offering Qualification API](https://www.servicenow.com/docs/access?context=product-offering-qualification-api&family=brazil&ft:locale=en-US) | * POST /queryProductOfferingQualification * POST /checkProductOfferingQualification | [Table 8. New API classes, methods, and endpoints in ServiceNow Store] | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing API features. {#dfrn3-api-summary__entry__133} | Release | Release notes | |-|-| | Australia | The following tables lists changed API classes and methods in Australia and ServiceNow Store. | | Brazil | : {#dfrn3-api-summary__entry__142} | Application | App Version | API type | API | Methods/Endpoints | |-|-|-|-|-| | Universal MCP Client | 1.1.3 | Server | [MCPClient - Scoped](https://www.servicenow.com/docs/access?context=MCPClientAPI&family=brazil&ft:locale=en-US) | A new parameter caller_product is added to specify the scope name of the application making the API call. This parameter is required for the following methods. * getServers() * getToolInfo() * invokeTool() * listTools() | | Mobile SDK Libraries - Android | 2.26.0 | Mobile SDK | [NowChatConfiguration class - Android](https://www.servicenow.com/docs/access?context=NowChatOptionsAndroid&family=brazil&ft:locale=en-US) | New optional parameters added to UIConfiguration(). * hideServiceNowInProductBranding: Show or hide ServiceNow branding in Virtual Agent. * voiceInputButton: Show or hide the speech-to-text microphone button in the text input bar. | | Mobile SDK Libraries - iOS | 2.26.0 | Mobile SDK | [NowChatConfiguration class - iOS](https://www.servicenow.com/docs/access?context=NowChatOptionsiOS&family=brazil&ft:locale=en-US) | New optional parameters added to UIConfiguration(). * hideBranding: Show or hide ServiceNow branding in Virtual Agent. * voiceInputButton: Show or hide the speech-to-text microphone button in the text input bar. | | Order Management for Telecommunications and Media | 15.0.4 | REST | [Product Order Open API](https://www.servicenow.com/docs/access?context=tmf622_product_ordering-api&family=brazil&ft:locale=en-US) | The PATCH `/sn_ind_tmt_orm/order/productOrder/{id}` endpoint now accepts the V3 `relatedParty` item shape (`role`/`@type`/`partyOrPartyRole`). PATCH supports only the reference pattern for both V2 and V3 versions of the API. | | Telecommunications Service Management | 8.0.3 | REST | [Product Inventory Open API](https://www.servicenow.com/docs/access?context=product-inventory-open-api&family=brazil&ft:locale=en-US) | In the GET /product and GET /{id} endpoints, the `productCharacteristic.valueType` field now supports a new `sn_prd_invt.enableseamlessvaluetype` system property that, when enabled, returns the same backend value format the Product Order API already uses, allowing consistent characteristic value types across both APIs. | | Omnichannel Callback for Customer Service Management (sn_callback) | 1.8.3 | REST | [Voice Interaction Resource API](https://www.servicenow.com/docs/access?context=voice-interaction-resource-api&family=brazil&ft:locale=en-US) | The `POST /api/now/openframe/voice-interaction` endpoint now prevents duplicate interactions by reusing existing work-in-progress callbacks when an agent clicks to call from the workspace. The system checks for WIP interactions with matching `inbound_id` and parties before creating a new record, and accepts a new `relatedRecords` objecy to pass callback context via `context_document` and `context_table` fields. | [Table 9. Changed API classes, methods and endpoints in ServiceNow Store] : {#dfrn3-api-summary__entry__177} | Application | App Version | API type | API | Methods/Endpoints | |-|-|-|-|-| | Workplace Calendar Synchronization | 3.4.16 | REST | [WSD Recurring Reservation API](https://www.servicenow.com/docs/access?context=wsd_recur_reserv-api&family=brazil&ft:locale=en-US) | POST /create_series: The recurringPattern parameter now uses RFC 5545 iCalendar format (freq, dtstart, interval, byweekday, tzid, etc.) for better timezone handling and standards compliance. Note: Legacy format patterns (using repeats, options.\*, and startDate) remain supported and continue to work without changes. | | Interaction Controls Component | 3.0.1 | Client | [openFrameAPI - Client](https://www.servicenow.com/docs/access?context=c_openFrameAPI&family=brazil&ft:locale=en-US) | * setICContext(): Supports supervisor monitoring controls (coaching, monitoring, barging), callback transfer enhancements with directTarget support, and clarified conditional logic for callback context timing. * subscribe(): Supports five new callback-related sub-actions (callbackLeaveAndTransfer, getSearchTarget, getMoreInfo, callbackTransferInitiated, cancelCallbackTransfer) and the openframe_icc_record_opened event for manager role interaction tracking. | | Product Catalog Management Core application | 20.0.2 | REST | [Product Catalog Search API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&family=brazil&ft:locale=en-US) | The POST /search endpoint now returns the productOfferingFamily field, which identifies the product offering family that each offering belongs to. | | Product Catalog Management Core application | 20.0.2 | Server | [CatalogSearchAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CatalogSearchAPI-scoped_global&family=brazil&ft:locale=en-US) | The getCatalogData() now returns the `productOfferingFamily` field, which identifies the product offering family that each offering belongs to. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Order Open API](https://www.servicenow.com/docs/access?context=tmf622_product_ordering-api&family=brazil&ft:locale=en-US) | PATCH /productOrder/{id}: * Now supports a `changeType=nonProduct` parameter to update order and line item administrative details without triggering product change workflows or state transitions. * Now accepts either the system ID (`sys_id`) or external ID (`external_id`) in the `productOrderItem.id` field, reducing the need for additional lookups when updating line items. * Supports associating payment profiles, billing accounts, and related parties (Account, Contact, Location, and Consumer) with product orders. This allows clients to link existing records or create new ones inline during order placement for streamlined end-to-end order workflows. GET/LIST endpoints now support the following query parameters: `Account`, `Contact and Consumer(Related Party)`, `externalID`. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Service Order Open API](https://www.servicenow.com/docs/access?context=service-order-open-api&family=brazil&ft:locale=en-US) | GET/LIST endpoints now support the following query parameters: `Account`, `Contact and Consumer(Related Party)`, `externalID`, `expectedStartDate`, `CompletionDate`, `requestedStartDate`, `requestedCompletionDate`, `expectedCompletionDate`. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Inventory Open API](https://www.servicenow.com/docs/access?context=product-inventory-open-api&family=brazil&ft:locale=en-US) | GET/LIST endpoints now support the following query parameters: `Account`, `Contact` and `Consumer`(Related Party), `billingAccount`. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Catalog Open API](https://www.servicenow.com/docs/access?context=product-catalog-open-api&family=brazil&ft:locale=en-US) | GET/LIST endpoints now support the following query parameters: `externalID`, `isSellable` | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Service Test Management Open API](https://www.servicenow.com/docs/access?context=service-test-management-api&family=brazil&ft:locale=en-US) | All GET and POST endpoints responses return `id` and `externalId` as distinct fields on ServiceTest and ServiceTestSpecification resources. The `id` field returns the record's `sys_id`, and `externalId` returns the value of the `external_id` column when one is set. Existing query resolution behavior is unchanged, so requests that filter on an external identifier continue to work. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Catalog Open API](https://www.servicenow.com/docs/access?context=product-catalog-open-api&family=brazil&ft:locale=en-US) | GET/LIST endpoints: Supports the Accept-Language request header on GET and LIST operations for retrieving translated field values, and filtering by translated name on LIST operations. | [Table 10. Changed API classes, methods and endpoints in ServiceNow Store] | [ ] ## Removed Between your current release family and Brazil, some API features or functionality were removed. {#dfrn3-api-summary__entry__229} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some API features or functionality were deprecated. {#dfrn3-api-summary__entry__235} | Release | Release notes | |-|-| | Australia | * NowAnalyticsService, NowAnalyticsServiceDelegate, and SNMobileAnalytics have been removed from Mobile SDK - iOS. * NowAnalyticsSDK has been removed from Mobile SDK - Android. * GlideElementDynamicAttribute has been removed. Use other GlideElement instances corresponding to an attribute's type instead. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate API. {#dfrn3-api-summary__entry__241} | Release | Release notes | |-|-| | Australia | Activation information : The following APIs are available by default: * ATF Code Coverage API * Attachment API * GlideAggregate * GlideDate * GlideTime * GlideElement * GlideElementDescriptor * GlideElementDynamicAttributeStore * GlideForm * GlideForm(Next Experience) The following APIs require plugin activation: * CopyDynamicSchemaAPI API requires the Dynamic Schema Support (com.glide.dynamic_schema) plugin. * Help Request API requires the Interactions Management (com.glide.interaction) plugin. * MIDHermesProducer requires the MID Hermes API (com.glide.mid.hermes_api) plugin. * Party Management Open API requires the Customer Service Base Entities (com.snc.cs_base) plugin. * Wrap Up API requires the requires the Interactions Management (com.glide.interaction.awa) plugin. * WSD Presence API requires the Workplace Service Delivery Core (com.sn_wsd_core) plugin. * WSD Unified Search API requires the Workplace Service Delivery Core (com.sn_wsd_core) plugin. * WSD User API requires the Workplace Service Delivery Concierge (com.sn_wsd_concierge), Workplace Service Delivery Core (com.sn_wsd_core), and Workplace Service Delivery Reservation (com.sn_wsd_rsv) plugins. | | Brazil | Activation information : API activation is dependent on the specific product or application where the API is required. Consult your product documentation or contact your ServiceNow® administrator to determine activation steps for your use case. | [ ] ## Additional requirements If any additional requirements were introduced or changed for API we have noted them here. {#dfrn3-api-summary__entry__247} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for API we have noted them here. {#dfrn3-api-summary__entry__253} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for API, such as specific requirements or compliance levels. {#dfrn3-api-summary__entry__259} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for API we have noted them here. {#dfrn3-api-summary__entry__265} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for API we have noted them here. {#dfrn3-api-summary__entry__271} | Release | Release notes | |-|-| | Australia | * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. * Client Next Experience APIs include client APIs compatible with the Next Experience UI. See [API implementation and reference](https://www.servicenow.com/docs/access?context=api-implementation-reference&family=australia&ft:locale=en-US) for more information. | | Brazil | * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. * Client Next Experience APIs include client APIs compatible with the Next Experience UI. See [API implementation and reference](https://www.servicenow.com/docs/access?context=api-implementation-reference&family=brazil&ft:locale=en-US) for more information. | [ ]