--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Cloud Cost Management release notes for upgrades from Australia to Brazil # Combined Cloud Cost Management release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 9 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Cloud Cost Management Release Notes for Upgrades from Australia to Brazil This consolidated release notes document guides ServiceNow customers through the upgrade journey of Cloud Cost Management from the Australia release to the Brazil release. It highlights new features, important upgrade tasks, changes, accessibility improvements, and activation instructions designed to help you optimize cloud spending, enhance cost visibility, and streamline analysis across multiple cloud providers. Show full answer Show less ## Important Upgrade Information * **Platform Support:** Cloud Cost Management platform support begins with the Xanadu release. * **Upgrade Instructions:** Detailed upgrade guides are available for both the Australia and Brazil releases. * **Post-Upgrade Task:** After upgrading to Brazil, review and adjust any customized or deleted ACL roles to ensure expected access. Notably, the `snchangewrite` role for Insights admin and owner has been replaced by `snchangeread`. ## Key Features * **AI-Powered Cloud Spend Summarization:** Use the Summarize button to get AI-generated insights on monthly cloud spend trends, cost drivers, commitment coverage, and top recommendations for cost reduction. * **Total Cost of Ownership (TCO) and Unit Economics:** Combine cloud and non-cloud costs (hardware, licensing, labor) for holistic spend analysis. Upload business data to track revenue, units, and margins through the Unit Economics and Business Insights views, enabling trend analysis by application owner, business unit, and cost center. * **Tag Category Source Selection:** Automatically align cloud spend attribution with your enterprise architecture by deriving business context from existing CMDB relationships, eliminating manual tagging and ensuring consistent taxonomy. * **Saved, Shared, and Reusable Report Views:** Save and instantly apply filters, time ranges, groupings, and cost types in Spend Analytics. Set default or favorite views to streamline daily workflows. * **Reorganized Cloud Cost Management Workspace:** Enhanced navigation with a new structure allows drill-down from home page widgets to detailed spend analytics. The Insights User role now has read-only access to Optimization and Budget pages for reviewing recommendations and budget data. * **FOCUS Standard for Microsoft Azure Billing:** Improved processing and insights for Azure billing under various agreements (EA, MCA, MPA), including support for Azure MPA when operating as an MSP. * **Multi-Currency Support:** View cloud cost data from AWS, Azure, and GCP in your preferred local currency for clarity and flexible reporting. ## Changes * **Optimization View Consolidation:** Recommendations have moved from the Operations view to a newly added Optimization view in the Workspace, focusing on savings opportunities across unused resources, rightsizing, business hours, and commitments. * **Multi-Currency and Currency Preference Setup:** These capabilities are now accessible from the Operations view, allowing easier configuration of currency display options. * **Instance Operator Role:** Introduced a granular role for routine operational tasks without full admin privileges, enhancing security by limiting access. ## Accessibility Improvements Enhancements have been made across the Cloud Cost Management Workspace---including homepage, Spend, Optimization, Operations, Admin, and Budget pages---to improve accessibility. Updates include corrected heading structures and improved drag-and-drop support, benefiting screen reader users, keyboard-only users, and low-vision users. ## Activation and Additional Information * **Activation:** Cloud Cost Management can be installed by requesting it from the ServiceNow Store. * **Additional, Browser, and Localization Requirements:** No new updates or changes were introduced in these areas for the Brazil release. * **Feature Removals and Deprecations:** No features were removed or deprecated between Australia and Brazil releases. ## Practical Benefits for ServiceNow Customers * Make data-driven cloud cost decisions using AI-generated insights. * Gain complete visibility of cloud and non-cloud costs for accurate budgeting and forecasting. * Reduce manual effort with automated spend attribution aligned to your existing CMDB taxonomy. * Streamline cost reporting through saved and shareable views, improving team collaboration. * Enhance navigation and usability of Cloud Cost Management Workspace to quickly access key data. * Support multi-cloud and multi-currency environments for comprehensive cost management. * Improve security posture with role-based access controls tailored to operational needs. * Benefit from accessibility improvements ensuring a more inclusive user experience. Consolidated page of all release notes for Cloud Cost Management from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Cloud Cost Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Cloud Cost Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-cloudcostmanagement-summary__entry__2} | Release | Release notes | |-|-| | Australia | Upgrade information : The Cloud Cost Management platform support is available beginning with the Xanadu release. For instructions on upgrading Cloud Cost Management to Australia, see [Upgrade Cloud Cost Management](https://www.servicenow.com/docs/access?context=upgrade-cloud-insights-to-version-3-0&family=australia&ft:locale=en-US). | | Brazil | Upgrade information : * The Cloud Cost Management platform support is available beginning with the Xanadu release. For instructions on upgrading Cloud Cost Management to Brazil, see [Upgrade Cloud Insights](https://www.servicenow.com/docs/access?context=upgrade-cloud-insights-to-version-3-0&family=brazil&ft:locale=en-US). * After upgrading to the Brazil release, review and reassess any ACL roles you have customized or deleted to confirm they reflect your expected access settings. * Starting with the Brazil release, the sn_change_write role for Insights admin (insights_admin) and Insights owner (insights_owner) has been replaced with the sn_change_read role. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Cloud Cost Management. {#dfrn3-cloudcostmanagement-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Make smarter cloud cost decisions with AI-powered summarization of cloud spend](https://www.servicenow.com/docs/access?context=spend-summary-otto-ccm&family=australia&ft:locale=en-US) : Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The Summarize button enables you to view month-over-month changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend. [Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=australia&ft:locale=en-US) : Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center. [Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=australia&ft:locale=en-US) : Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center. [Manage cloud spend attribution with the tag category source selection capability](https://www.servicenow.com/docs/access?context=tag-category-source&family=australia&ft:locale=en-US) : Align cloud spend attribution with your organization's enterprise architecture (EA) by selecting a tag category source. Instead of manually tagging resources in each cloud provider, derive business context automatically from existing CMDB relationships. This feature eliminates duplicate tagging effort and ensures that cost reports reflect the same taxonomy already maintained in your ServiceNow instance. [Streamline spend analysis with saved, shared, and reusable report views](https://www.servicenow.com/docs/access?context=spend-anaytics&family=australia&ft:locale=en-US) : Eliminate repetitive setup using Spend analytics filters, time ranges, groupings, and cost types and apply your saved views instantly without manual reconfiguration. Set a default view to load your preferred configuration automatically every time you open the Spend Analytics page. Mark frequently used views as favorites or set a default view to streamline your daily workflow. [Experience reorganized Cloud Cost Management Workspace with intuitive navigation and broader visibility](https://www.servicenow.com/docs/access?context=ci-workspace&family=australia&ft:locale=en-US) : Navigate cloud cost data more efficiently with a reorganized structure within the Cloud Cost Management Workspace. Drill down from any home page widget directly into detailed spend analytics. This enhancement provides the Insights User (insights_user) role read-only access to Optimization and Budget pages so they can review recommendations, unused resources, rightsizing suggestions, and budget data. [Gain insights from your billing data with the FOCUS standard for Microsoft Azure billing](https://www.servicenow.com/docs/access?context=schedule-azure-billing-job&family=australia&ft:locale=en-US) : Enhance your ability to manage cloud costs using the FOCUS billing standard that enables better insights. This feature helps you make more informed decisions. Additionally, you experience seamless processing of billing data across multiple Azure billing models such as: * Enterprise Agreement (EA) * Microsoft Customer Agreement (MCA) * Microsoft Partner Agreement (MPA) [View cloud cost data in your preferred currency for multiple cloud service providers](https://www.servicenow.com/docs/access?context=operation-view-ccm-ws&family=australia&ft:locale=en-US) : View your cloud cost data in your preferred local currency for better clarity and reporting flexibility. This capability enables you to view cost and usage details from multiple cloud service providers, including AWS, Azure, and GCP, in your selected currency. [Get support for your Azure MPA model when operating under an MSP](https://www.servicenow.com/docs/access?context=azure-pricesht-sched-dwnld-cloudin&family=australia&ft:locale=en-US) : Gain full visibility into your cloud costs and actionable insights for your Azure cloud spend when operating under an MSP. Additionally, the feature provides a centralized view to monitor cloud spend and manage budgets. | | Brazil | [Make smarter cloud cost decisions with AI-powered summarization of cloud spend](https://www.servicenow.com/docs/access?context=spend-summary-otto-ccm&family=brazil&ft:locale=en-US) : Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The Summarize button enables you to view month-over-month changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend. [Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=brazil&ft:locale=en-US) : Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center. [Manage cloud spend attribution with the tag category source selection capability](https://www.servicenow.com/docs/access?context=tag-category-source&family=brazil&ft:locale=en-US) : Align cloud spend attribution with your organization's enterprise architecture (EA) by selecting a tag category source. Instead of manually tagging resources in each cloud provider, derive business context automatically from existing CMDB relationships. This feature eliminates duplicate tagging effort and ensures that cost reports reflect the same taxonomy already maintained in your ServiceNow instance. [Streamline spend analysis with saved, shared, and reusable report views](https://www.servicenow.com/docs/access?context=spend-anaytics&family=brazil&ft:locale=en-US) : Eliminate repetitive setup using Spend analytics filters, time ranges, groupings, and cost types and apply your saved views instantly without manual reconfiguration. Set a default view to load your preferred configuration automatically every time you open the Spend Analytics page. Mark frequently used views as favorites or set a default view to streamline your daily workflow. [Experience reorganized Cloud Cost Management Workspace with intuitive navigation and broader visibility](https://www.servicenow.com/docs/access?context=ci-workspace&family=brazil&ft:locale=en-US) : Navigate cloud cost data more efficiently with a reorganized structure within the Cloud Cost Management Workspace. Drill down from any home page widget directly into detailed spend analytics. This enhancement provides the Insights User (insights_user) role read-only access to Optimization and Budget pages so they can review recommendations, unused resources, rightsizing suggestions, and budget data. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Cloud Cost Management features. {#dfrn3-cloudcostmanagement-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Optimization view on the Cloud Cost Management Workspace](https://www.servicenow.com/docs/access?context=optimization-view-ccm-ws&family=australia&ft:locale=en-US) : The Recommendations have been moved from the Operations view to the newly added Optimization view in the Cloud Cost Management Workspace. The Optimization view shows savings opportunities and recommendations for you across Unused resources, Rightsizing, Business hours, and Commitments. [Multi-currency setup on the Operations view](https://www.servicenow.com/docs/access?context=operation-view-ccm-ws&family=australia&ft:locale=en-US) : The Multi-currency setup operation is available on the Cloud Cost Management Workspace Operations view to enable setting up display currency options for cloud cost and usage data. [Currency preference option on the Operations view](https://www.servicenow.com/docs/access?context=operation-view-ccm-ws&family=australia&ft:locale=en-US) : The Currency preference operation is available on the Cloud Cost Management Workspace Operations view to enable selecting preferred currency options for cloud cost and usage data. [Granular instance operator role](https://www.servicenow.com/docs/access?context=cloud-insights-roles&family=australia&ft:locale=en-US) : Use the instance operator role to perform routine operational tasks without requiring the full admin role for basic operations. By using limited privileges in the instance operator role, you can help reduce security risks across your organization. | | Brazil | [Optimization view on the Cloud Cost Management Workspace](https://www.servicenow.com/docs/access?context=optimization-view-ccm-ws&family=brazil&ft:locale=en-US) : The Recommendations have been moved from the Operations view to the newly added Optimization view in the Cloud Cost Management Workspace. The Optimization view shows savings opportunities and recommendations for you across Unused resources, Rightsizing, Business hours, and Commitments. | [ ] ## Removed Between your current release family and Brazil, some Cloud Cost Management features or functionality were removed. {#dfrn3-cloudcostmanagement-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Cloud Cost Management features or functionality were deprecated. {#dfrn3-cloudcostmanagement-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Cloud Cost Management. {#dfrn3-cloudcostmanagement-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install Cloud Cost Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). | | Brazil | Activation information : Install Cloud Cost Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Cloud Cost Management we have noted them here. {#dfrn3-cloudcostmanagement-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Cloud Cost Management we have noted them here. {#dfrn3-cloudcostmanagement-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Cloud Cost Management, such as specific requirements or compliance levels. {#dfrn3-cloudcostmanagement-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Accessibility information : Accessibility improvements were completed across the Cloud Cost Management Workspace, including the homepage, Spend, Optimization, Operations, Admin, and Budget pages. Updates include corrected heading structure and improved drag-and-drop interaction support. These updates benefit screen reader users, keyboard-only users, and low-vision users navigating the Cloud Cost Management Workspace. | [ ] ## Localization information If there are specific localization considerations for Cloud Cost Management we have noted them here. {#dfrn3-cloudcostmanagement-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Cloud Cost Management we have noted them here. {#dfrn3-cloudcostmanagement-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Gain visibility by discovering cloud resources from all service providers across your environment. * Achieve resource optimization with analysis of cloud costs by cost center, business service, and custom entity. * Optimize cloud costs using recommendations to reduce unnecessary spending. See [Cloud Cost Management](https://www.servicenow.com/docs/access?context=cloud-insights-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Gain visibility by discovering cloud resources from all service providers across your environment. * Achieve resource optimization with analysis of cloud costs by cost center, business service, and custom entity. * Optimize cloud costs using recommendations to reduce unnecessary spending. See [Cloud Insights](https://www.servicenow.com/docs/access?context=cloud-insights-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]