--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Common Governance, Risk, and Compliance features release notes for upgrades from Australia to Brazil # Combined Common Governance, Risk, and Compliance features release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Common Governance, Risk, and Compliance Features Release Notes for Upgrades from Australia to Brazil This consolidated guide assists ServiceNow customers in preparing for upgrades of Common Governance, Risk, and Compliance (GRC) features from the Australia release to the Brazil release. It provides a comprehensive summary of new features, changes, deprecations, and important upgrade considerations across the GRC product families to ensure a smooth transition and maximized use of capabilities. Show full answer Show less ## New Features in Brazil Release * **Issue Workflows (GRC Issue Management 23.0.5):** Configure customizable, issue-specific workflows with tailored lifecycle states, layouts, guided activities, trigger conditions, approval requirements, and routing rules. Different workflows can be applied per issue category without needing to customize the issue table. * **Issue Approval Flows (GRC Issue Management 23.0.5):** Add approval checkpoints for issue or remediation task progressions, including state changes or due date extensions. Track approval requests, decisions, and history directly on each issue record. * **Entity Lifecycle Management (GRC Profiles 23.0.7):** Review and assess the impact of proposed entity changes on associated risks and controls before applying them. Allows acceptance or modification of entity filters to prevent unintended changes. ## Key Changes * **Automatic Entity Owner and Class Updates (GRC Profiles 23.0.7):** The system now automatically re-evaluates and updates entity owner and classification based on source data or entity-filter membership changes, ensuring alignment with current configurations. * **Issue Grouping (GRC Issue Management 23.0.5):** Allows grouping of existing standalone issues directly from the Child Issues related list. Supports grouping across different workflows while maintaining individual workflow processes for each child issue. ## Deprecations Starting with the September 2026 release, the Now LLM Service introduces the Gemma 4 open-weight model alongside sovereignty-focused options. Older AI models will remain available for existing published AI skills and workflows but will no longer be supported for new development or configuration. This update enhances AI capabilities with the latest industry advancements while maintaining data governance and protection under ServiceNow infrastructure. ## Upgrade Preparation and Activation * Review and complete all pre- and post-upgrade tasks specific to Common GRC features before upgrading to Brazil. * Activate Common GRC features through supported Integrated Risk Management applications and licensing tiers, assigning necessary roles for access. ## Additional Considerations * No updates or changes are noted for browser requirements, accessibility, localization, or highlight information between the Australia and Brazil releases for Common GRC features. * No features or functionality were removed in this upgrade cycle. ## Benefits for ServiceNow Customers * Streamlined governance, risk, and compliance programs through shared capabilities across ServiceNow GRC applications. * Enhanced control of GRC data access with shared security models, domain separation, entity-based access, and user hierarchy features. * Accelerated program adoption leveraging shared regulatory resources, content packs, recommendation frameworks, and use case accelerators. * Improved operational efficiency with standardized workflows, approvals, notifications, and workspace experiences. * Extended GRC processes via integrations, reporting, dashboards, and automation to support enterprise compliance and risk management goals. Consolidated page of all release notes for Common Governance, Risk, and Compliance features from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Common Governance, Risk, and Compliance features release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Common Governance, Risk, and Compliance features to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Common Governance, Risk, and Compliance features. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [Issue workflows](https://www.servicenow.com/docs/access?context=issue-workflows&family=brazil&ft:locale=en-US) : With GRC Issue Management version 23.0.5, you can configure issue-specific workflows with custom lifecycle states, layouts, guided activities, trigger conditions, approval requirements, and routing rules. Use different workflows for different categories of issues without customizing the issue table. [Issue approval flows](https://www.servicenow.com/docs/access?context=issue-approval-flows&family=brazil&ft:locale=en-US) : With GRC Issue Management version 23.0.5, you can add an approval checkpoint before an issue or remediation task advances. This applies to state changes or due date extensions. Track approval requests, decisions, and approval history directly on the associated record. [Entity lifecycle management](https://www.servicenow.com/docs/access?context=entity-change-management&family=brazil&ft:locale=en-US) : With GRC Profiles version 23.0.7, you can review the impact of proposed entity changes on associated risks and controls before applying the changes. Accept the changes or modify the entity filter to help prevent unintended changes. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Common Governance, Risk, and Compliance features features. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [Automatic entity owner and class updates](https://www.servicenow.com/docs/access?context=what-is-an-entity-filter&family=brazil&ft:locale=en-US) : With GRC Profiles version 23.0.7, the system automatically re-evaluates and updates entity owner and entity class when source record data or entity-filter membership changes. This change keeps entity ownership and classification aligned with the applicable entity-filter configuration. [Issue grouping](https://www.servicenow.com/docs/access?context=issue-grouping-in-workspaces&family=brazil&ft:locale=en-US) : With GRC Issue Management version 23.0.5, you can add existing standalone issues directly from the Child Issues related list when grouping issues. You can group issues that use different workflows, and each child issue continues to follow its own workflow. | [ ] ## Removed Between your current release family and Brazil, some Common Governance, Risk, and Compliance features features or functionality were removed. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Common Governance, Risk, and Compliance features features or functionality were deprecated. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Now LLM Service : Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the [KB3066214: ServiceNow Otto Model Upgrades](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3066214) article in the Now Support Knowledge Base. | [ ] ## Activation information Review information on how to activate Common Governance, Risk, and Compliance features. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__32} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Activation information : Common Governance, Risk, and Compliance features are available through supported Integrated Risk Management applications and licensing tiers. Activate the applicable Integrated Risk Management application and assign the required roles to access these shared Governance, Risk, and Compliance capabilities. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Common Governance, Risk, and Compliance features we have noted them here. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Common Governance, Risk, and Compliance features we have noted them here. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Common Governance, Risk, and Compliance features, such as specific requirements or compliance levels. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Common Governance, Risk, and Compliance features we have noted them here. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Common Governance, Risk, and Compliance features we have noted them here. {#dfrn3-commongovernanceriskandcompliancefeatures-summary__entry__62} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | * Streamline Governance, Risk, and Compliance programs with shared capabilities used across ServiceNow GRC applications. * Control access to Governance, Risk, and Compliance data with shared security, domain separation, entity-based access, and user hierarchy capabilities. * Accelerate adoption with shared regulatory resources, content packs, recommendation frameworks, and use case accelerators. * Improve efficiency with common workflows, approvals, notifications, and workspace experiences. * Extend Governance, Risk, and Compliance processes with integrations, reporting, dashboards, and automation capabilities. See [Common GRC features](https://www.servicenow.com/docs/access?context=common-grc-features&family=brazil&ft:locale=en-US) for more information. | [ ]