--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Configurable Workspace release notes for upgrades from Australia to Brazil # Combined Configurable Workspace release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Configurable Workspace Release Notes for Upgrades from Australia to Brazil This consolidated release notes document assists ServiceNow customers in preparing for the Configurable Workspace upgrade from the Australia release family to the Brazil release family. It provides a comprehensive summary of new features, changes, removals, deprecations, activation instructions, browser requirements, accessibility, and other relevant considerations across both release families. Show full answer Show less ## New Features * **Australia Release:** Introduced UI interactions for declarative actions allowing combination of logic, script, and configurable UI applied from any page event or declarative action without taking page ownership. * **Brazil Release:** No new features were added beyond those introduced in earlier releases. ## Changes * **Australia Release Enhancements:** * AI-generated summaries of recent list changes to simplify review. * AI filter assist to translate everyday language into encoded queries. * UI improvements for session tabs, forms, form templates, activity streams, and email composer for improved usability and modern design. * Record List component in UI Builder gains features like pinned columns, data visualizations, filter overviews, support for catalog variables, multi-tab list opening, and customizable gallery layouts. * Predicate Builder enhancements including customizable condition rows, simple filtering, search terms, fixed queries, hierarchical and dynamic queries. * Form component improvements such as mobile-friendly label wrapping, unsaved field indicators with background color, and address field with validation and auto-fill. * Introduction of AI indicators to visually mark AI-generated content in form fields. * Improvements to watch lists, form templates, activity stream, email keyboard shortcuts, attachments, declarative action layouts, and secure declarative/UI actions on public pages. * **Brazil Release Enhancements:** * AI gradients for declarative action buttons to indicate AI-powered interactions. * Dynamic schema field type support for forms. * AI-powered semantic search for form templates. * Color labels for highlighted values in lists and context menu actions for list rows. * AI-based grouping of similar list items with generated summaries. * Predicate Builder updates including hiding global OR operator and support for all Core UI fields. ## Removals and Deprecations No Configurable Workspace features or functionality were removed or deprecated between Australia and Brazil releases. ## Activation Information Configurable Workspace is a ServiceNow AI Platform feature that is active by default in both Australia and Brazil releases, requiring no manual activation. ## Browser Requirements Configurable Workspace does not support mobile devices, Internet Explorer, or legacy Microsoft Edge. Supported browsers include the latest Microsoft Edge (Chromium-based), Chromium, and other supported browsers as specified in ServiceNow documentation. ## Accessibility Information Australia introduced Screen Summarization to aid visually impaired and low-vision users by providing AI-generated page summaries readable by screen readers, reducing navigation time. This feature is available via the ServiceNow Store. Brazil has no additional accessibility updates. ## Highlight Information * **Australia Enhancements:** Added background colors to unsaved and highlighted fields, keyboard shortcut commands for journal fields, ability to set conditions and use email composer within form templates, edit or delete activity stream posts, declarative actions without page ownership, and attribute overrides without modifying base actions. * **Brazil Enhancements:** Enabled customizable form fields for capturing and editing records, communication through comments, work notes, and emails, viewing record update histories, attaching files and knowledge base articles, and organizing/filtering record lists such as cases, tasks, or incidents. Consolidated page of all release notes for Configurable Workspace from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Configurable Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Configurable Workspace to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-configurableworkspace-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Configurable Workspace. {#dfrn3-configurableworkspace-summary__entry__8} | Release | Release notes | |-|-| | Australia | [UI interactions for declarative actions](https://www.servicenow.com/docs/access?context=configure-da-ui-interactions&family=australia&ft:locale=en-US) : Combine logic, script, and configurable UI with a UI interaction, and apply it from any page event or declarative action. When you use a declarative action to apply a UI interaction, you can extend a page without taking ownership. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Configurable Workspace features. {#dfrn3-configurableworkspace-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Track record list changes](https://www.servicenow.com/docs/access?context=use-ai-list-tracker&family=australia&ft:locale=en-US) : Get an AI-generated summary of recent changes made to a list without manually reviewing each record. [AI filter assist](https://www.servicenow.com/docs/access?context=use-ai-filter-assist&family=australia&ft:locale=en-US) : Convert everyday language into an encoded query with AI filter assist. Session tabs : The following UI changes have been made to session tabs: * The icon to close a tab displays on hover only. * Overflow text on a tab is blurred instead of displaying an ellipsis. * Overflow tabs are displayed as a More tab with a split button. Lists for mobile devices : List design and behavior adapt to mobile devices to help improve usability. Forms : The following UI changes have been made to forms: * Annotation fields provide rich text markup to enhance contextual form information. * The HTML editor toolbar displays a modern design. Form templates : The following UI changes have been made to form templates: * The button to add a form template field has been updated to be more discoverable. * View selected conditions as a card below a field. Activity stream : The following UI changes have been made to the Activity stream: * Filter Activity stream posts by user. * The Activity stream features a responsive design for stacking content, typography styles, and spacing. * System tokens for Activity stream components provide a consistent look and feel without needing to manually update style properties for every component. Email composer : The following UI changes have been made to the email composer: * All email layouts display a minimized recipient field and borderless rich text editor. * A message displays in the header when an email is saved as a draft. * Copy and apply text formatting for emails using the format painter. Record List component bundle enhancements in UI Builder : Configure these enhancements to the Record List component bundle in UI Builder: * Pin columns to keep them visible while scrolling horizontally. * Change the medium default size for highlighted values. * View list data as a data visualization. * Show a filter overview in the list header for a summary of the filters currently applied to the list. * Catalog variables and questions are supported as list columns. * Open lists in multiple session tabs from the list menu. * Customize gallery list card layouts including images, icons, text placement, and sizing. [Grouping for related lists](https://www.servicenow.com/docs/access?context=configure-related-list-grouping&family=australia&ft:locale=en-US) : Configure related lists to persist selections for the Group by filter. [Predicate Builder component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-predicate-builder/uib-setup): : Configure these enhancements to the Predicate Builder component in UI Builder: * Customize condition rows. * Configure a simple filtering mechanism. * Use a search term for filtering panel definitions. * Configure fixed queries. [Hierarchical queries](https://www.servicenow.com/docs/access?context=data-hierarchies&family=australia&ft:locale=en-US) : Configure a record hierarchy to create filter queries that traverse levels of hierarchy. [Dynamic queries](https://www.servicenow.com/docs/access?context=working-with-dynamic-schema&family=australia&ft:locale=en-US) : Configure dynamic attributes and dynamic categories to create filter queries that use the dynamic schema field type. [Form component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/form%20record%20page/uib-setup): : Configure these enhancements to the Form component in UI Builder: * Wrap field labels on mobile devices. * Display an indicator dot on unsaved fields. * Add a background color to unsaved fields to make them more noticeable. * Add an address field to forms that searches, validates, and automatically fills an address. [AI indicator](https://www.servicenow.com/docs/access?context=ai-indicator&family=australia&ft:locale=en-US) : The AI indicator is a visual cue that identifies form fields in configurable workspace and Core UI that have been updated with AI-generated content, providing a consistent and clear indication of AI involvement across the platform. [Unsaved field indicator](https://www.servicenow.com/docs/access?context=configure-unsaved-field-indicator&family=australia&ft:locale=en-US) : Configure the unsaved field indicator for your entire workspace experience instead of individual pages. [Background color for unsaved fields](https://www.servicenow.com/docs/access?context=configure-background-color-unsaved-indicator&family=australia&ft:locale=en-US) : Configure a background color to display on unsaved fields for your entire workspace experience instead of individual pages. [Background color for highlighted values](https://www.servicenow.com/docs/access?context=configure-background-color-highlighted-values&family=australia&ft:locale=en-US) : Configure a background color for fields with highlighted values. [Text commands for journal fields](https://www.servicenow.com/docs/access?context=configure-journal-fields-keyboard-shortcuts&family=australia&ft:locale=en-US) : Configure text commands that can be applied by keyboard shortcuts within journal fields. [HTML editor toolbar](https://www.servicenow.com/docs/access?context=configure-html-editor-toolbar&family=australia&ft:locale=en-US) : Configure toolbar options for the HTML editor within journal input fields. [Inline validation for string fields](https://www.servicenow.com/docs/access?context=format-regex-pattern-string-fields&family=australia&ft:locale=en-US) : Configure inline validation for string fields that formats inputs automatically, persists guidance text as a placeholder, and restricts unsupported characters. [Watch lists](https://www.servicenow.com/docs/access?context=configure-watch-list&family=australia&ft:locale=en-US) : Add and remove yourself and multiple records from a watch list. [Form Templates component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-record-common-templates-connected/uib-setup) : Configure these enhancements to the Form Templates component in UI Builder: * Preview form templates before applying them to the record page. * Display an alert message and confirm reuse when a selected form template is already applied to that record. [Activity Stream component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-activity-stream-connected/uib-setup) : Configure these enhancements to the Activity Stream component in UI Builder: * Edit and delete Activity stream posts after submitting. * Add knowledge base links from recommended actions to Activity stream posts. [Keyboard shortcuts for emails](https://www.servicenow.com/docs/access?context=add-response-templates-shortcut&family=australia&ft:locale=en-US) : Use keyboard shortcuts to open drafts, email templates, and response templates. [Attachments component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-record-common-attachments-connected/uib-setup) : Configure these enhancements to the Attachments component in UI Builder: * Open the file viewer as a modeless dialog. * Customize the attachment header, upload instructions, and menu actions in both the full and compact modes. * Display the loading skeleton as a spinner or as three cards. * Enable a visible drop zone for file uploads in the compact mode. [Form action layout groups for declarative actions](https://www.servicenow.com/docs/access?context=configure-da-layout-group&family=australia&ft:locale=en-US) : Upgrade form action layout groups to customize the order, label, and icons for declarative actions without altering the base action. [Declarative actions and UI actions on public pages](https://www.servicenow.com/docs/access?context=using-web-embeddables&family=australia&ft:locale=en-US) : Non-logged in users may access specified declarative actions and UI actions on embedded web pages while maintaining integrity with security guidance and access control list permissions. | | Brazil | [AI gradients for declarative actions](https://www.servicenow.com/docs/access?context=creating-declarative-actions&family=brazil&ft:locale=en-US) : Customize declarative action buttons with AI gradients that visually indicate when users are interacting with AI-powered experiences. [Dynamic schema field type for forms](https://www.servicenow.com/docs/access?context=working-with-dynamic-schema&family=brazil&ft:locale=en-US) : Configure the dynamic schema field type for forms. [Form template semantic search](https://www.servicenow.com/docs/access?context=configure-form-template-search&family=brazil&ft:locale=en-US) : Configure AI-powered semantic search for form templates. [Color labels for highlighted values](https://www.servicenow.com/docs/access?context=use-list-highlighted-value-colors&family=brazil&ft:locale=en-US) : Display color information alongside highlighted values in lists. [List row context menu actions](https://www.servicenow.com/docs/access?context=configure-list-row-context-menu&family=brazil&ft:locale=en-US) : Configure context menu actions for list rows. [Group similar items](https://www.servicenow.com/docs/access?context=use-group-similar-items&family=brazil&ft:locale=en-US) : Use AI to group similar records in a list based on their short descriptions and generate a group summary. [AI indicators for lists](https://www.servicenow.com/docs/access?context=configure-list-ai-indicators&family=brazil&ft:locale=en-US) : Use a system property to disable AI indicators for lists. [Predicate builder component enhancements in UI Builder](https://developer.servicenow.com/dev.do#!/reference/next-experience/brazil/now-components/now-predicate-builder/uib-setup) : Configure these enhancements to the Predicate Builder component in UI Builder: * Hide the global OR operator in the predicate builder. * All Core UI fields are supported in the predicate builder. | [ ] ## Removed Between your current release family and Brazil, some Configurable Workspace features or functionality were removed. {#dfrn3-configurableworkspace-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Configurable Workspace features or functionality were deprecated. {#dfrn3-configurableworkspace-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Configurable Workspace. {#dfrn3-configurableworkspace-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Configurable Workspace is a ServiceNow AI Platform feature that is active by default. | | Brazil | Activation information : Configurable Workspace is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__44} | Release | Release notes | |-|-| | Australia | Browser requirements : Configurable Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=australia&ft:locale=en-US). | | Brazil | Browser requirements : Configurable Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge, Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/r/IDeOjpA1hzonPLWG~inEpg/R~HKN5suDllHe_wr4CWNYA). | [ ] ## Accessibility information Review details on accessibility information for Configurable Workspace, such as specific requirements or compliance levels. {#dfrn3-configurableworkspace-summary__entry__50} | Release | Release notes | |-|-| | Australia | Accessibility information : [Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=australia&ft:locale=en-US) : Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Configurable Workspace we have noted them here. {#dfrn3-configurableworkspace-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Add a background color to fields including unsaved fields and fields with highlighted values. * Apply commands with keyboard shortcuts for journal fields. * Set conditions and use the email composer within form templates. * Edit or delete Activity stream posts, and add knowledge base links from recommended actions. * Implement declarative actions without assuming page ownership, and override attributes without altering the base action. See [Configurable Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Capture and edit record information with customizable form fields. * Send and receive comments, work notes, and emails. * View a history of updates and communications within a record. * Attach files and knowledge base articles to a record. * Organize and filter lists of records, such as cases, tasks, or incidents. See [Configurable Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]