--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Dispute Content Pack for US Regulations release notes for upgrades from Australia to Brazil # Combined Dispute Content Pack for US Regulations release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Dispute Content Pack for US Regulations Release Notes for Upgrades from Australia to Brazil This consolidated release notes page assists ServiceNow customers in preparing for upgrades of the Dispute Content Pack for US Regulations from the Australia to Brazil release family. It summarizes new features, changes, removals, deprecations, activation instructions, and other relevant information to facilitate a smooth upgrade process. Show full answer Show less ## Key Changes * **Australia Release Enhancements:** The primary update involves improved SLA definitions for Regulation E (Reg E) and Regulation Z (Reg Z) dispute workflows. These enhancements include: * SLA tracking now anchors to the dispute report date instead of the case creation date, improving regulatory adherence. * Reg Z SLA timelines require dispute resolution within two full billing cycles or 90 calendar days from the dispute report date, ensuring timely resolution and reduced regulatory risk. * **Brazil Release:** No updates, changes, removals, or deprecations were introduced in the Brazil release concerning this content pack. ## Activation and Usage To activate the Dispute Content Pack for US Regulations, customers should request the app from the ServiceNow Store. This content pack is available through the store, where customers can also view cumulative release notes and submit requests for installation. ## Additional Notes * No updates were reported regarding new features, removed or deprecated functionality, additional requirements, browser requirements, accessibility, or localization for either Australia or Brazil releases. * Highlight information emphasizes improved compliance with US Reg E and Reg Z via the enhanced SLA definitions introduced in the Australia release. ## Practical Impact for ServiceNow Customers Customers upgrading from Australia to Brazil can expect improved SLA tracking and compliance features for dispute resolution workflows related to US regulations, specifically Reg E and Reg Z. The Brazil release maintains stability with no new changes, allowing customers to focus on leveraging the SLA enhancements introduced earlier. Activation is straightforward through the ServiceNow Store, ensuring customers can readily access and implement the Dispute Content Pack. Consolidated page of all release notes for Dispute Content Pack for US Regulations from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Dispute Content Pack for US Regulations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Dispute Content Pack for US Regulations to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-disputecontentpackforusregulations-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Dispute Content Pack for US Regulations. {#dfrn3-disputecontentpackforusregulations-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Dispute Content Pack for US Regulations features. {#dfrn3-disputecontentpackforusregulations-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Enhanced SLA Definitions for Reg E and Reg Z](https://www.servicenow.com/docs/access?context=using-the-dispute-content-pack-for-us-regulation&family=australia&ft:locale=en-US) : Improve regulatory adherence in your dispute workflow with the following enhancements to Reg E and Reg Z SLA definitions, ensuring timely dispute resolution and reducing regulatory risk exposure: * SLA tracking now anchors to the dispute report date instead of the case creation date. * SLA timelines for Reg Z are updated to require the financial institution to resolve the dispute within two complete billing cycles or 90 calendar days from the dispute report date. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Dispute Content Pack for US Regulations features or functionality were removed. {#dfrn3-disputecontentpackforusregulations-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Dispute Content Pack for US Regulations features or functionality were deprecated. {#dfrn3-disputecontentpackforusregulations-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Dispute Content Pack for US Regulations. {#dfrn3-disputecontentpackforusregulations-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install Dispute Content Pack for US Regulations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Dispute Content Pack for US Regulations is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Dispute Content Pack for US Regulations, such as specific requirements or compliance levels. {#dfrn3-disputecontentpackforusregulations-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Dispute Content Pack for US Regulations we have noted them here. {#dfrn3-disputecontentpackforusregulations-summary__entry__62} | Release | Release notes | |-|-| | Australia | Improve compliance with US Regulation E (Reg E) and Regulation Z (Reg Z) through the Service Level Agreement (SLA) definitions enhancements. See [Dispute Content Pack for US Regulations](https://www.servicenow.com/docs/access?context=dispute-content-pack-for-us-regulation-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]