--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Domain Separation release notes for upgrades from Australia to Brazil # Combined Domain Separation release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Domain Separation release notes for upgrades from Australia to Brazil This consolidated guide assists ServiceNow customers upgrading Domain Separation from the Australia release family to Brazil. It highlights new features, changes, and important upgrade considerations to help ensure a smooth transition while maintaining effective domain data isolation and security across multi-tenant environments. Show full answer Show less Before upgrading, customers should review pre- and post-upgrade tasks, validate domain policies, and test upgrades in non-production instances to ensure compatibility with existing customizations and domain policies. ## Key Features * **AI Agent for Domain Visibility Management (Australia release)**: Enables domain administrators to manage domain visibility using natural language conversations. The agent can query visibility by user, validate visibility settings, and perform add/remove actions without leaving the conversational interface. This requires installing the Domain Separation AI Agent plugin. * **Global Domain Upgraded Process Overrides Report**: Provides system and domain administrators an admin dashboard to track, filter, and review process overrides impacted by global process upgrades. A scriptable API allows custom integrations and automation. * **Domain Visibility Performance Improvements**: Optimized queries reduce domain visibility query times by 70%, especially benefiting large Managed Service Providers (MSPs) with thousands of domains. * **Brazil release capabilities**: Enables strict data isolation across multiple domains or tenants, ensuring data privacy and compliance by defining domain-aware access control policies at record and field levels. Supports complex deployment scenarios including MSP and reseller platforms with centralized policy configurations for predictable, auditable data isolation. ## Changes and Considerations * **Dot-Walk Scoping Bypass Compliance:** Updates to comply with platform-wide dot-walk scoping bypass directive require customers with custom dot-walk queries on domain-separated tables to review configurations post-upgrade. * **Java 21 Runtime Support:** Domain Separation now supports Java 21 runtime introduced in Australia, with deprecated Java APIs removed. No customer action required as this update is included automatically. ## Activation and Configuration Domain Separation is activated via the **com.glide.domain.activationutility** plugin. After activation, administrators should configure domains, policies, and cross-domain access restrictions through the Domain Separation administration console. ## Additional Requirements * Appropriate user roles such as Domain Separation Admin and Domain Policy Admin must be assigned for domain management and configuration tasks. * Use modern browsers (latest Chrome, Firefox, Safari) with JavaScript enabled for optimal performance. Internet Explorer is not supported. ## Accessibility and Localization * Domain Separation UI complies with WCAG 2.1 Level AA standards, supporting keyboard navigation and screen readers like JAWS and NVDA, with proper ARIA labels and color contrast. * All user-facing strings are localized for supported languages including English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean, with automatic language pack installation based on system language plugins. ## Practical Impact for ServiceNow Customers * Upgrade preparation requires testing and policy validation to maintain secure domain boundaries. * AI-powered domain visibility management simplifies administrative workflows and improves efficiency. * Enhanced reporting and monitoring tools aid in managing process overrides and ensuring compliance. * Performance improvements benefit organizations managing large-scale domain environments, particularly MSPs. * Brazil release features strengthen data isolation and access controls, supporting complex multi-tenant architectures with centralized, auditable policies. Consolidated page of all release notes for Domain Separation from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Domain Separation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Domain Separation to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-domainseparation-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Upgrade information : Before upgrading to this release, review the product documentation for any breaking changes or upgrade considerations specific to your current version. Test upgrades in a non-production instance first to ensure compatibility with your domain policies and customizations. Domain separation policies may require validation or adjustment after upgrade to ensure continued enforcement. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Domain Separation. {#dfrn3-domainseparation-summary__entry__8} | Release | Release notes | |-|-| | Australia | [AI Agent for Domain Visibility Management](https://www.servicenow.com/docs/access?context=domain-sep-aia&family=australia&ft:locale=en-US) : Use the new AI agent to manage domain visibility through natural language conversations. Domain administrators can ask the agent to query visibility by user, validate that visibility is not redundant or oversized, and take direct actions to add or remove visibility settings. The agent supports end-to-end workflows so administrators can complete multistage visibility management tasks without leaving the conversational interface. Install the Domain Separation AI Agent plugin to enable this capability. [Global Domain Upgraded Process Overrides Report](https://www.servicenow.com/docs/access?context=t_view-upgraded-overriden-domains&family=australia&ft:locale=en-US) : System and domain administrators can now track and review process overrides that are affected by global process upgrades. A new admin dashboard provides a comprehensive list of impacted overrides with filtering and sorting by date and process type. Use the scriptable API to build custom integrations or automations on top of the override tracking data. [Domain Visibility Performance Improvements for Large MSPs](https://www.servicenow.com/docs/access?context=t_ViewDomainRelationships&family=australia&ft:locale=en-US) : Domain visibility queries now complete in under one second on average --- a 70% reduction from the previous 3.2 second average for large instances. A new query optimization replaces multiple OR conditions with a single IN clause on the domain ID for instances that exceed the configured domain collection size threshold. All 785 Domain Separation customers benefit from faster queries, with the greatest impact for the 20 customers operating 10,000 or more domains. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Domain Separation features. {#dfrn3-domainseparation-summary__entry__14} | Release | Release notes | |-|-| | Australia | Dot-Walk Scoping Bypass Compliance (DIRS0000335) : Domain Separation has been updated to comply with the platform-wide dot-walk scoping bypass directive (DIRS0000335). Customers who have customizations involving dot-walk queries on domain-separated tables should review their configurations after upgrading. Java 21 Runtime Support : Domain Separation has been validated and updated to run on the Java 21 runtime introduced in the Australia release. Deprecated Java APIs have been removed from the Domain Separation codebase. No action is required for customers --- this update is included automatically with the Australia upgrade. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Domain Separation features or functionality were removed. {#dfrn3-domainseparation-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Domain Separation features or functionality were deprecated. {#dfrn3-domainseparation-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Domain Separation. {#dfrn3-domainseparation-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Domain Separation is a ServiceNow AI Platform feature available with activation of the `com.glide.domain.activation_utility` plugin. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=australia&ft:locale=en-US). | | Brazil | Activation information : Domain Separation is a ServiceNow AI Platform feature available with activation of the com.glide.domain.activation_utility plugin. Upon activation, navigate to the Domain Separation administration console to configure domains, policies, and cross-domain access restrictions for your environment. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Additional requirements : * Appropriate user roles assigned: Domain Separation Admin, Domain Policy Admin, and other role-based permissions for domain management and configuration. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Browser requirements : For optimal performance with Domain Separation features, use the latest release of Chrome, Firefox, or Safari. Internet Explorer is not supported. Modern browsers with JavaScript enabled are required for all administrative and policy configuration interfaces. | [ ] ## Accessibility information Review details on accessibility information for Domain Separation, such as specific requirements or compliance levels. {#dfrn3-domainseparation-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Accessibility information : * All user interface elements in Domain Separation meet WCAG 2.1 Level AA standards for accessibility. The administration console and all configuration workflows are fully navigable by keyboard and compatible with screen readers including JAWS and NVDA. * Screen reader support includes proper ARIA labels for all UI components including domain policy configuration, access control settings, and cross-domain restriction interfaces. * Color contrast ratios meet WCAG AA standards across all features and workflows. * For accessibility questions or to report accessibility issues, contact ServiceNow Support. | [ ] ## Localization information If there are specific localization considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Localization information : All user-facing strings in Domain Separation are localized for supported ServiceNow languages at general availability (GA). Supported languages include English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active. | [ ] ## Highlight information If there are specific highlight considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Use the new AI agent to manage domain visibility through natural language. Query, validate, add, and remove visibility settings without navigating complex admin interfaces. * System and domain administrators can now review a dedicated dashboard of process overrides that were affected by global process upgrades. Filter and sort overrides by date and process type to prioritize review and take action. * Domain visibility queries now complete in under one second for large instances --- a 70% improvement for MSPs managing thousands of domains and users. See for more information. | | Brazil | * Isolate customer data across multiple domains or tenants to ensure that data accessed by one customer is not visible to another customer, meeting strict data privacy and compliance requirements. * Define domain-aware access control policies that restrict cross-domain visibility and access at the record and field level using security attributes and domain-specific rules. * Monitor and enforce domain boundaries across applications and workflows to prevent accidental or unauthorized cross-domain data access. * Configure domain separation policies centrally and apply them consistently across your platform for predictable and auditable data isolation. * Support complex deployment scenarios including managed service provider (MSP) environments, reseller platforms, and hybrid multi-tenant architectures. See Domain Separation documentation for more information. | [ ]