--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Enterprise Service Management Foundation release notes for upgrades from Australia to Brazil # Combined Enterprise Service Management Foundation release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Enterprise Service Management Foundation release notes for upgrades from Australia to Brazil This consolidated release notes page provides ServiceNow customers with a clear summary of updates, features, and important information related to upgrading the Enterprise Service Management (ESM) Foundation from the Australia release family to the Brazil release family. It streamlines the transition by highlighting new features, changes, activation details, and other relevant upgrade considerations. Show full answer Show less ## Key Features * **Enterprise Service Management Foundation:** Combines Core Business Suite and Simplified IT Service Management into a unified, AI-enabled platform that supports service delivery across IT, HR, finance, legal, workplace services, and procurement. This integration eliminates service silos and offers employees a consistent service experience. * **Streamlined Service Request Experience:** Leverages Core Business Suite and Simplified IT Service Management capabilities to provide a smooth service request workflow that spans multiple business units. * **AI-driven Guided Setup:** Facilitates deployment with preset configurations and a centralized implementation console, reducing the complexity of configuration tasks. * **Cross-functional Workflows:** Enables routing of employee queries seamlessly across different departments, enhancing operational efficiency. ## Upgrade Considerations * There are no updates, changes, removals, or deprecations for Enterprise Service Management Foundation features between the Australia and Brazil releases. * No additional requirements, browser requirements, accessibility, or localization changes were introduced for this upgrade. * Pre- and post-upgrade tasks should be reviewed and completed as needed, although no specific tasks are listed for this upgrade. ## Activation and Additional Information * Enterprise Service Management Foundation is available through the ServiceNow Store, where customers can find all related apps and submit requests. * For more detailed information, customers should refer to release notes for Core Business Suite and Simplified IT Service Management. * Cumulative release notes for all related apps are accessible via the ServiceNow Store version history. ## What Customers Can Expect Upgrading from Australia to Brazil for Enterprise Service Management Foundation involves no changes to functionality or configuration complexity. Customers benefit from a comprehensive, AI-enabled service delivery platform that continues to support cross-departmental workflows with a unified user experience. Activation remains straightforward via the ServiceNow Store, ensuring ongoing access to the latest features and support. Consolidated page of all release notes for Enterprise Service Management Foundation from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Enterprise Service Management Foundation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Enterprise Service Management Foundation to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Enterprise Service Management Foundation. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Enterprise Service Management Foundation](https://www.servicenow.com/docs/access?context=esm-foundation&family=australia&ft:locale=en-US) : Enterprise Service Management Foundation brings together Core Business Suite and Simplified IT Service Management to create a comprehensive, AI-enabled service delivery platform. The integration eliminates service silos and provides employees with a unified experience for all their service needs across IT, HR, finance, legal, workplace services, and procurement. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Enterprise Service Management Foundation features. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Enterprise Service Management Foundation features or functionality were removed. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Enterprise Service Management Foundation features or functionality were deprecated. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Enterprise Service Management Foundation. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Enterprise Service Management Foundation is available in the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). For more details on the individual products, see [Core Business Suite release notes](https://www.servicenow.com/docs/access?context=cbs-rn&family=australia&ft:locale=en-US) and [Simplified IT Service Management release notes](https://www.servicenow.com/docs/access?context=ai-native-it-service-desk-rn&family=australia&ft:locale=en-US). Important: Enterprise Service Management Foundation is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Enterprise Service Management Foundation we have noted them here. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Enterprise Service Management Foundation we have noted them here. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Enterprise Service Management Foundation, such as specific requirements or compliance levels. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Enterprise Service Management Foundation we have noted them here. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Enterprise Service Management Foundation we have noted them here. {#dfrn3-enterpriseservicemanagementfoundation-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Provide streamlined service request experience across business units by leveraging the capabilities of Core Business Suite along with the Simplified IT Service Management in the ESM Foundation solution. * Deploy with AI-driven guided setup, preset configurations, and a centralized implementation console that eliminates the need for complex configuration procedures. * Deliver cross-functional workflows that route employee queries across departments. See [Enterprise Service Management Foundation](https://www.servicenow.com/docs/access?context=esm-foundation&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]