--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Financial Services Operations Integration with Mastercard release notes for upgrades from Australia to Brazil # Combined Financial Services Operations Integration with Mastercard release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Financial Services Operations Integration with Mastercard Release Notes for Upgrades from Australia to Brazil This consolidated release notes document is designed to assist ServiceNow customers in upgrading their Financial Services Operations Integration with Mastercard from the Australia release to the Brazil release. It provides a comprehensive summary of new features, changes, and important upgrade information relevant to this transition. Show full answer Show less ## New Features * **Australia Release:** Introduced enhanced integration components for Mastercard document attachment and validation. This feature simplifies dispute document submission by compressing multiple attachments into a single zipped file, validating file types and sizes, and alerting users to non-compliant files. * The enhancement includes new integration subflows and actions such as: * Mastercom - Validate and Process Attachments of Card Disputes * Task Create a Zip Attachment from Uploaded Documents * **Brazil Release:** No new features were added. ## Changes * **Australia Release:** Updates were made to several subflows to support integration with the Card data security application and the document attachment and validation enhancements. Updated subflows include: * Mastercom - Look up Case Documents * Mastercom - Look up Chargeback Documents * Mastercom - Create Case Filing * Mastercom - Create Chargeback * Mastercom - Take Action on Case * Mastercom - Update Chargeback * **Brazil Release:** No changes were made. ## Removed and Deprecated Features No features or functionalities were removed or deprecated in either the Australia or Brazil releases. ## Activation Information Financial Services Operations Integration with Mastercard is available through the ServiceNow Store. Customers should request installation via the ServiceNow Store and can refer to the store's version history release notes for cumulative information on all app releases. ## Additional Requirements and Browser Compatibility No new or changed additional requirements or browser compatibility considerations were introduced in either the Australia or Brazil releases. ## Accessibility and Localization There are no updates related to accessibility or localization for these releases. ## Highlights * The Australia release helps prevent the storage or transmission of Payment Card Industry (PCI) data related to card disputes within the ServiceNow instance by leveraging updated subflows. * Document submission for Mastercard disputes is streamlined through the new document attachment and validation features, enhancing operational efficiency and compliance. Consolidated page of all release notes for Financial Services Operations Integration with Mastercard from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Financial Services Operations Integration with Mastercard release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Financial Services Operations Integration with Mastercard to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Financial Services Operations Integration with Mastercard. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__8} | Release | Release notes | |-|-| | Australia | ​ [Integration components for the Mastercard document attachment and validation enhancement](https://www.servicenow.com/docs/access?context=financial-services-operations-integration-with-mastercard-subflows&family=australia&ft:locale=en-US) : Simplify dispute document submission to Mastercard with improved document attachment and validation feature. The application compresses multiple attachments into a single zipped file, validates files for type and size, and alerts you to non-compliant files. This capability adds the following integration subflow and action: * Mastercom - Validate and Process Attachments of Card Disputes Task * Create a Zip Attachment from Uploaded Documents | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Financial Services Operations Integration with Mastercard features. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Updated subflows](https://www.servicenow.com/docs/access?context=financial-services-operations-integration-with-mastercard-subflows&family=australia&ft:locale=en-US) : The following subflows were updated to support integration with the Card data security application: * Mastercom - Look up Case Documents * Mastercom - Look up Chargeback Documents [Updated subflows for the Mastercard document attachment and validation enhancement](https://www.servicenow.com/docs/access?context=financial-services-operations-integration-with-mastercard-subflows&family=australia&ft:locale=en-US) : The following subflows were updated to support the document attachment and validation enhancement: * Mastercom - Create Case Filing * Mastercom - Create Chargeback * Mastercom - Take Action on Case * Mastercom - Update Chargeback | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Financial Services Operations Integration with Mastercard features or functionality were removed. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Financial Services Operations Integration with Mastercard features or functionality were deprecated. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Financial Services Operations Integration with Mastercard. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install Financial Services Operations Integration with Mastercard by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Financial Services Operations Integration with Mastercard is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Financial Services Operations Integration with Mastercard we have noted them here. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Financial Services Operations Integration with Mastercard we have noted them here. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Financial Services Operations Integration with Mastercard, such as specific requirements or compliance levels. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Financial Services Operations Integration with Mastercard we have noted them here. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Financial Services Operations Integration with Mastercard we have noted them here. {#dfrn3-financialservicesoperationsintegrationwithmastercard-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Help prevent storage or transmission of Payment Card Industry (PCI) data for card disputes within your ServiceNow instance by using updated subflows. * Streamline dispute document submission to Mastercard with the document attachment and validation enhancement. See [Mastercard](https://www.servicenow.com/docs/access?context=financial-services-operations-integration-with-mastercard-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]