--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Generative AI Controller release notes for upgrades from Australia to Brazil # Combined Generative AI Controller release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Generative AI Controller release notes for upgrades from Australia to Brazil This consolidated release notes document provides ServiceNow customers with a comprehensive view of all updates, new features, and important information related to the Generative AI Controller from the Australia release family through to Brazil. It is designed to assist you in preparing for upgrades by highlighting relevant changes and tasks. Show full answer Show less ## Important Upgrade Information * **Australia Release:** Generative AI Controller is installed or updated automatically when you install or update a Now Assist application. For installation issues, refer to the associated knowledge article or contact support. * **Brazil Release:** No changes or updates to Generative AI Controller in this release. ## New Features * **Australia Patch 3:** Extended generative AI event log retention from 30 days to 180 days to help meet compliance and retention policies by retaining records in the `sysgenerativeailog` table longer. * **Australia Patch 1:** Support for configuring a custom resource path for Bring Your Own Key (BYOK) models, enabling connection to Azure OpenAI deployments with endpoint path segments not automatically added by Generative AI Controller. * **ServiceNow AI Platform Tiers:** Introduction of three licensing tiers---Foundation (basic AI insights), Advanced (productivity enhancements), and Prime (autonomous action and custom AI assets)---that determine access to features, generative AI skills, workflows, and agents. * **Brazil Release:** No new features added. ## Changes, Removals, and Deprecations No changes, removals, or deprecations were introduced in Generative AI Controller features between Australia and Brazil releases. ## Activation and Additional Requirements * Generative AI Controller activation occurs through Now Assist application activation and requires plugin installation as documented in the Australia release notes. * The product is available via the ServiceNow Store. * No additional requirements or browser-specific considerations were introduced in either Australia or Brazil releases. ## Localization and Accessibility * Generative AI Controller leverages Microsoft Azure OEM for Dynamic Translation within Now Assist to support multiple languages, configurable via the AI Admin Hub. * No new accessibility or localization updates were made in the Brazil release. ## Summary of Highlights * Extended log retention for generative AI events facilitates compliance and auditing. * Custom BYOK resource path configuration enhances integration flexibility with Azure OpenAI deployments. * Licensing tiers allow customers to align AI capabilities with their organizational needs. * No updates or changes in the Brazil release simplify upgrade considerations. Consolidated page of all release notes for Generative AI Controller from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Generative AI Controller release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Generative AI Controller to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-generativeaicontroller-summary__entry__2} | Release | Release notes | |-|-| | Australia | Upgrade information : Generative AI Controller is installed or updated when you install or update a Now Assist application. If you have issues installing or updating applications, see this [knowledge article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637452) or open a support case. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Generative AI Controller. {#dfrn3-generativeaicontroller-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) : [Extended log retention for generative AI events](https://www.servicenow.com/docs/access?context=reference-for-generative-ai-controller&family=australia&ft:locale=en-US) : Retain records in the Generative AI Log \[sys_generative_ai_log\] table for 180 days, up from 30 days, to stay compliant with retention requirements. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) : [Configure a custom resource path for BYOK models](https://www.servicenow.com/docs/access?context=configure-custom-resource-path-byok&family=australia&ft:locale=en-US) : Connect Generative AI Controller to your Azure OpenAI deployment by configuring a custom resource path in your bring your own key (BYOK) model configuration. Use this when your Azure OpenAI endpoint includes a path segment that Generative AI Controller does not add by default. [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Generative AI Controller features. {#dfrn3-generativeaicontroller-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Generative AI Controller features or functionality were removed. {#dfrn3-generativeaicontroller-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Generative AI Controller features or functionality were deprecated. {#dfrn3-generativeaicontroller-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Generative AI Controller. {#dfrn3-generativeaicontroller-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Generative AI Controller is a ServiceNow AI Platform feature that is available with activation of a Now Assist application. For details, see [Installing Generative AI Controller](https://www.servicenow.com/docs/access?context=installing-generative-ai-controller&family=australia&ft:locale=en-US) and [Install plugins for ServiceNow Otto](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=australia&ft:locale=en-US). Important: Generative AI Controller is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Generative AI Controller, such as specific requirements or compliance levels. {#dfrn3-generativeaicontroller-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__56} | Release | Release notes | |-|-| | Australia | Localization information : Generative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the AI Admin Hub console. For more information, see [Microsoft Azure OEM for Dynamic Translation in Now Assist](https://www.servicenow.com/docs/access?context=dynamic-translation-na-ms-azure-oem&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__62} | Release | Release notes | |-|-| | Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US)Generative AI event logs are now retained for 180 days, up from 30 days. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US)Connect your Azure OpenAI deployment to Generative AI Controller by configuring a custom resource path in your bring your own key (BYOK) model configuration. See [Generative AI Controller](https://www.servicenow.com/docs/access?context=generative-ai-controller&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]