--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Identity release notes for upgrades from Australia to Brazil # Combined Identity release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Identity Release Notes for Upgrades from Australia to Brazil This document consolidates all Identity-related release notes for ServiceNow customers upgrading from the Australia release family to the Brazil release family. It provides a comprehensive summary of new features, changes, removals, deprecations, activation details, accessibility, and other important considerations to support a smooth upgrade experience. Show full answer Show less ## Key Features * **Granular Admin Roles (Australia):** Allows developers and administrators to perform Identity configuration tasks without needing full admin privileges, enhancing security and operational control. * **Role Masking for AI Agents (Australia and Brazil):** Enables restricting inherited roles during the execution of AI agents and agentic workflows to minimize security risks and prevent unintended actions. * **User Management Enhancements (Australia):** Introduces AI-specific user configuration via a dedicated Identity type ("AI") and an `aiuseradmin` role for managing AI users, including creation, editing, role assignment, and deletion. * **Federated ID Improvements (Australia and Brazil):** Provides unique identifiers for roles across multiple instances to simplify role management. Brazil release extends this by allowing any unique field (not just User ID) to be used as the federated ID criteria for users. * **Machine Identity Console (Australia):** Adds an Inbound API Integration Usage dashboard to monitor API requester statistics and call volumes. * **Scripting Governance Tool Enhancements (Australia and Brazil):** Improves user permission management for scripting on the ServiceNow AI Platform. Brazil restricts the Conditional Script Writer group from being assigned as an assignment group on task or incident records to prevent misuse. ## Changes and Updates * **Role Masking Dynamic Addition (Australia Patch 3):** Supports adding multiple roles individually to an AI agent's role masking configuration, improving flexibility and management. * **Conditional Script Writer Group Restriction (Brazil):** Prevents this permission-only group from being selected as an assignment group on tasks through the UI, enhancing operational clarity. * **Coral Theme (Australia and Brazil):** Coral is now the default theme for new portals, web, and mobile experiences with Next Experience or Core UI enabled, offering a modern, brand-neutral look with optional dark mode. ## Deprecations and Removals * **User Registration Request Plugin (Brazil):** Marked for future deprecation; it is hidden and no longer activated on new instances but continues to be supported for existing customers. * No features or functionality were removed between Australia and Brazil releases. ## Activation and Requirements * Identity is active by default in both Australia and Brazil releases as part of the ServiceNow AI Platform. * No new additional or browser-specific requirements were introduced for Identity in these releases. ## Practical Benefits for ServiceNow Customers * Enhanced security and governance through role masking and permission restrictions on AI agents and scripting tasks. * Improved management of AI users and machine identities, enabling more precise control and monitoring. * Greater flexibility in federated identity criteria simplifies multi-instance role management. * A modernized user interface experience with the Coral theme for portals and mobile devices. * Forward-looking deprecation notices allow customers to plan for transition away from the User Registration Request plugin. Consolidated page of all release notes for Identity from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Identity release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Identity to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-identity-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Identity. {#dfrn3-identity-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Granular admin roles](https://www.servicenow.com/docs/access?context=granular-admin-roles&family=australia&ft:locale=en-US) : The granular admin role enables developers and administrators to complete administrative configuration tasks for Identity without requiring the full admin role. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Identity features. {#dfrn3-identity-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Role masking in Now Assist AI agents](https://www.servicenow.com/docs/access?context=aia-role-masking&family=australia&ft:locale=en-US) : Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. [User management enhancements](https://www.servicenow.com/docs/access?context=t_CreateAUser&family=australia&ft:locale=en-US) : User management enhancements: * Configure AI agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Use this role to view, create, edit, assign roles to, and delete users with the identity type as AI. * Use the Identity sub-type field to categorize the identity type while creating a user. * Use the new date and time formats based on the user's preference while creating users. [Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=australia&ft:locale=en-US) : Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=australia&ft:locale=en-US) : View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requesters and their API calls. [Scripting Governance Tool](https://www.servicenow.com/docs/access?context=scripting-governance&family=australia&ft:locale=en-US) : Manage user permissions for scripting on the ServiceNow AI Platform from the enhanced scripting governance tool. | | Brazil | [Role masking in Now Assist AI agents](https://www.servicenow.com/docs/access?context=role-masking&family=brazil&ft:locale=en-US) : Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. [Restrict the Conditional Script Writer group from assignment group selection on Scripting Governance Tool](https://www.servicenow.com/docs/access?context=explore-sgt&family=brazil&ft:locale=en-US) : The Conditional Script Writer group can no longer be selected as the assignment group on any task or incident based --- through the user interface with the base system configuration. [Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=brazil&ft:locale=en-US) : Choose any unique field --- not just User ID --- as the identifier in a federated ID criteria for the User table, as long as the criteria includes at least one unique field for generating federated ID. | [ ] ## Removed Between your current release family and Brazil, some Identity features or functionality were removed. {#dfrn3-identity-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Identity features or functionality were deprecated. {#dfrn3-identity-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [User Registration Request plugin](https://www.servicenow.com/docs/access?context=c_UserRegistration&family=brazil&ft:locale=en-US) : Starting with the Brazil release, User Registration Request plugin (com.snc.user_registration) is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. | [ ] ## Activation information Review information on how to activate Identity. {#dfrn3-identity-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | | Brazil | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Identity we have noted them here. {#dfrn3-identity-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Identity we have noted them here. {#dfrn3-identity-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Identity, such as specific requirements or compliance levels. {#dfrn3-identity-summary__entry__50} | Release | Release notes | |-|-| | Australia | Accessibility information : Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Brazil | Accessibility information : Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Localization information If there are specific localization considerations for Identity we have noted them here. {#dfrn3-identity-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Identity we have noted them here. {#dfrn3-identity-summary__entry__62} | Release | Release notes | |-|-| | Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) [Role Masking enhancement](https://www.servicenow.com/docs/access?context=role-masking&family=australia&ft:locale=en-US) : Dynamic role addition: Add multiple roles to an AI agent's role masking configuration as individual records, rather than as a single delimited list. Each role you add through the embedded list on the Agent Access Role Configuration form creates a record in the Agent Access Role Mapping table. Australia * Use the granular roles to complete administrative configuration tasks for Identity without requiring the full admin role. * Configure AI Agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=australia&ft:locale=en-US) for more information. | | Brazil | * Choose any unique field --- not just User ID --- as the identifier in a federated ID criteria for the User table, as long as the criteria includes at least one unique field for generating federated ID. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. * Prevent the Conditional Script Writer group from being selected as the assignment group on task-based records, so the permission-only group is no longer used for operational assignment target. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=brazil&ft:locale=en-US) for more information. | [ ]