--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Intelligent approvals release notes for upgrades from Australia to Brazil # Combined Intelligent approvals release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Intelligent Approvals Release Notes for Upgrades from Australia to Brazil This consolidated release notes document helps ServiceNow customers preparing to upgrade Intelligent Approvals from the Australia release family to Brazil. It summarizes new features, changes, deprecations, and important upgrade information across the releases, enabling customers to understand what to expect and how to activate and use Intelligent Approvals effectively after upgrading. Show full answer Show less ## New Features * **Create Intelligent Approvals from Knowledge Base (KB) Articles:** Customers can now generate intelligent approvals directly from KB articles. The system will monitor the article's status and automatically deactivate the approval if the article becomes outdated or retired. * **Create Intelligent Approvals from Conversations:** Intelligent approvals can now be created from interactions within the ServiceNow Otto® chat interface, streamlining approval creation from conversational contexts. * **Automate Approval Decisions Using Policy Documents:** Brazil introduces functionality to automate approval decisions based on uploaded policy documents. This reduces the time needed for development and deployment by translating approval policies into AI-generated approval rules, using the policy document as the definitive source of truth. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations to Intelligent Approvals features between the Australia and Brazil releases. ## Activation Information To activate Intelligent Approvals in the Brazil release, customers must request installation through the **ServiceNow Store**. The store provides access to available apps and submission processes. For ongoing updates, customers should review the ServiceNow Store version history release notes. ## Additional Notes * There are no new additional requirements, browser requirements, accessibility updates, or localization considerations introduced for Intelligent Approvals between Australia and Brazil. * Where no updates were made in a release, the notes explicitly state "No updates for this release" for clarity. ## What Customers Can Expect Upgrading to Brazil enhances Intelligent Approvals by enabling approval automation through policy documents and expanding creation options via KB articles and chat conversations. These capabilities streamline approval workflows, reduce manual effort, and ensure approvals remain current based on authoritative policy sources. Customers should plan to activate the app via the ServiceNow Store and review the new automation features to maximize operational efficiency. Consolidated page of all release notes for Intelligent approvals from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Intelligent approvals release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Intelligent approvals to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-intelligentapprovals-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Intelligent approvals. {#dfrn3-intelligentapprovals-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [Create an intelligent approval from a KB article](https://www.servicenow.com/docs/access?context=create-an-intelligent-approval-from-a-kb-article&family=brazil&ft:locale=en-US) : Use a KB article to create an intelligent approval. Have the system monitor the current state of the KB article and deactivate the intelligent approval when it is out of date or retired. [Create an intelligent approval from a conversation](https://www.servicenow.com/docs/access?context=create-an-intelligent-approval&family=brazil&ft:locale=en-US) : Create an intelligent approval from the ServiceNow Otto® chat interface. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Intelligent approvals features. {#dfrn3-intelligentapprovals-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Intelligent approvals features or functionality were removed. {#dfrn3-intelligentapprovals-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Intelligent approvals features or functionality were deprecated. {#dfrn3-intelligentapprovals-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Intelligent approvals. {#dfrn3-intelligentapprovals-summary__entry__32} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Activation information : Install Intelligent approvals by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Intelligent approvals, such as specific requirements or compliance levels. {#dfrn3-intelligentapprovals-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Intelligent approvals we have noted them here. {#dfrn3-intelligentapprovals-summary__entry__62} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | * Automate approval decisions based on an uploaded policy document. * Reduce development and deployment time of approval automation. * Translate an approval policy document into AI-generated approval rules. * Use a approval policy document as the source of truth. See [Intelligent approvals](https://www.servicenow.com/docs/access?context=intelligent-approvals&family=brazil&ft:locale=en-US) for more information. | [ ]