--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined ITOM Visibility release notes for upgrades from Australia to Brazil # Combined ITOM Visibility release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ITOM Visibility Release Notes for Upgrades from Australia to Brazil This consolidated release notes document assists ServiceNow customers in preparing for ITOM Visibility upgrades from the Australia release family to the Brazil release family. It summarizes new features, changes, removals, deprecations, activation procedures, and other relevant upgrade information specifically for ITOM Visibility. Show full answer Show less Notably, there are no updates or changes to ITOM Visibility features in either the Australia or Brazil releases themselves, but important activation and enhancement details are provided for the Brazil release. ## Activation and Installation * ITOM Visibility requires activation of the **Discovery (com.snc.discovery)** and **Service Mapping (com.snc.service-mapping)** plugins, which need an ITOM Visibility subscription. * Full functionality is available by installing the latest ITOM Visibility applications from the ServiceNow Store. * For ServiceNow Otto users, ITOM Visibility installation is also accessible through the ITOM Product Hub. ## Key Enhancements and Features Between Australia and Brazil releases, several significant capabilities have been introduced that enhance ITOM Visibility's automation, cloud support, and security posture: * **AI Agent Topology Mapping:** Enables discovery and visualization of AI agent infrastructure and dependencies, including support for Amazon Bedrock AI agents and Microsoft Foundry (Classic). * **Cryptographic Asset Compliance:** Centralizes inventory and risk management of cryptographic assets such as certificates and cloud keys (AWS KMS, Azure Key Vault) across cloud and on-premises environments to support post-quantum cryptography readiness and maintain security compliance. * **Service Mapping Plus:** Offers multi-source service mapping that unifies top-down, tag-based, and machine learning-powered service maps into a single trusted composite view. * **AI-Powered Service Mapping:** Automates service map creation and relationship management using AI agents and machine learning, reducing manual effort and improving accuracy. * **Discovery Admin Workspace:** Expanded cloud platform support (Alibaba, IBM, OCI, OpenStack, oVirt, VMware), new discovery dashboards and schedule automation, enhanced security alerts, and integration with IP Address Management (IPAM) systems for multi-cloud deployments. * **Kubernetes Visibility Agent (KVA):** Provides improved visibility and service mapping for Kubernetes environments, including microservices and KubeVirt VMs, with support for Oracle Kubernetes Engine (OKE). * **Certificate Inventory and Management:** Enables centralized discovery, monitoring, and renewal of TLS/SSL certificates, including automation of certificate lifecycle tasks using supported certificate authorities. * **Learning Enhanced Automation Playbook (LEAP):** Uses AI to analyze incidents and generate automation workflows that proactively resolve high-impact issues. * **Service Graph Connectors:** Enhancements for AWS, Azure, and GCP connectors to improve resource identification and allowlist management. * **Tag Governance:** Improved visualization and navigation for tag management to streamline asset classification. ## Practical Benefits for ServiceNow Customers * Streamlined upgrade preparation with consolidated release information. * Enhanced automation and AI capabilities reduce manual configuration and improve service map accuracy and operational efficiency. * Expanded cloud and Kubernetes support enable broader infrastructure visibility and control. * Centralized management of cryptographic assets and certificates strengthens security compliance and readiness for emerging cryptographic standards. * Improved discovery scheduling, monitoring, and alerting optimize operational awareness and issue resolution. ## Additional Notes * No changes to browser requirements, accessibility, localization, or additional prerequisites were introduced between Australia and Brazil releases. * Monthly and quarterly application updates for ITOM Visibility are available via the ServiceNow Store, with compatibility and cumulative release details provided there. Consolidated page of all release notes for ITOM Visibility from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITOM Visibility release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITOM Visibility to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itomvisibility-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for ITOM Visibility. {#dfrn3-itomvisibility-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing ITOM Visibility features. {#dfrn3-itomvisibility-summary__entry__14} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some ITOM Visibility features or functionality were removed. {#dfrn3-itomvisibility-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some ITOM Visibility features or functionality were deprecated. {#dfrn3-itomvisibility-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate ITOM Visibility. {#dfrn3-itomvisibility-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=australia&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=australia&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store.. | | Brazil | Activation information : ITOM Visibility is available with activation of the Discovery (com.snc.discovery) plugin and the Service Mapping (com.snc.service-mapping) plugin, which require an ITOM Visibility subscription. For details, see [Request Discovery](https://www.servicenow.com/docs/access?context=t_ActivateTheDiscoveryPlugin&family=brazil&ft:locale=en-US) and [Request Service Mapping](https://www.servicenow.com/docs/access?context=t_ActivateServiceMappingPlugin&family=brazil&ft:locale=en-US). For full ITOM Visibility functionality, install the latest ITOM Visibility applications from the ServiceNow Store. ITOM Visibility installation is also available in the ITOM Product Hub for ServiceNow Otto users.For more information, see [Install ITOM Visibility](https://www.servicenow.com/docs/access?context=install-nowassist-setup-itom-visibility&family=brazil&ft:locale=en-US) | [ ] ## Additional requirements If any additional requirements were introduced or changed for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ITOM Visibility, such as specific requirements or compliance levels. {#dfrn3-itomvisibility-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ITOM Visibility we have noted them here. {#dfrn3-itomvisibility-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Discovery: Power Shell 7 support for Discovery. * Kubernetes Visibility Agent (KVA) and Service Mapping: Create service maps for extended services beyond Kubernetes. * AI Agent Topology Mapping: Discover AI agent infrastructure and dependencies using the new AI Agent Topology Mapping application, including: * Amazon Bedrock AI agents, models, and prompts * Microsoft Foundry (Classic) AI agents, models, and prompts * Cryptographic Asset Compliance: Inventory, assess, and manage cryptographic assets, including certificates and keys, across cloud and on-premises environments to support post-quantum cryptography (PQC) readiness and maintain security compliance. [Store updates for ITOM Visibility](https://www.servicenow.com/docs/access?context=store-rn-itom-visibility-landing&family=australia&ft:locale=en-US) : The majority of Visibility apps are updated monthly or quarterly via the ServiceNow Store. The latest updates are available in the ServiceNow Store. For cumulative release notes and compatibility information, see the ServiceNow Store version details. * [Cryptographic Asset Compliance](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-advanced.html) Cryptographic Asset Compliance is a part of the ITOM - Advanced app. This app helps you manage cryptographic assets, including certificates and cloud keys (AWS KMS and Azure Key Vault) discovered across on-premises and cloud environments from a centralized inventory. You can identify at-risk cryptographic assets with policy-based risk indicators and focus remediation efforts where they matter most. * [Service Mapping Plus](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-service-mapping-plus.html) Multi-Source Service Mapping -- gain a single, trusted view of your services by eliminating fragmented maps and blind spots across discovery and service mapping methods. Unify top-down, tag-based, and ML-powered services into composite service maps. * [AI-Powered Service Mapping](https://www.servicenow.com/docs/r/store-release-notes/sn-store-now-assist-suite-release-notes.html) Two AI Agents automatically generate service maps from ML candidates and connect Business Applications to discovered Application Services, eliminating manual CSDM relationship maintenance at scale. Available starting with Australia Patch 2. Use the Service Mapping MCP tools to query live service topology, relationships, and CI data through a conversational interface via Claude Desktop. Available starting with Australia Patch 3. * [Discovery Admin Workspace](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-discovery-admin-workspace.html) Expanded Cloud support to include Alibaba, IBM, OCI, OpenStack, oVirt, and Vmware. New dashboards: URL Discovery Insights, Discovery Operations Monitor. Create discovery schedules automatically using integration with IP Address Management (IPAM) systems. Create discovery schedules for multi-cloud deployments. Improve security posture for Discovery. Receive real-time alerts including Discovery Schedule failures, Anomaly detection, MID down and Automated discovery schedule in Microsoft Teams and Outlook. Improve security posture for Discovery. * [Discovery and Service Mapping Patterns](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-patterns.html) New CI classes and fields for NSX infrastructure. Scan container repositories not reachable through a proxy using the new system property "sn_itom_pattern.container_image_scan_no_proxy". Container image scanning now supports MID Server selection per datacenter for private repositories. Multiple fixes and improvements for patterns for cloud and on premise discovery. * [Certificate Inventory and Management](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-cert-inv-mgmt.html) Seamless certificate renewal via Microsoft Outlook and CMDB Data Certification for TLS certificates. * [Kubernetes Visibility Agent](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-kubernetes-visibility-agent.html) and [Agent Client Collector for Visibility](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-acc-visibility.html) Increase visibility and control over Kubernetes environments: Service maps for Kubernetes and all related service resources, service maps for micro-services, KubeVirt VMs added to the CMDB, CI visualization. KVA is supported in OKE (Oracle Kubernetes Engine). * [Service Graph Connector for AWS](https://www.servicenow.com/docs/r/store-release-notes/store-platcap-rn-service-graph-connector-aws.html) * [Service Graph Connector for Microsoft Azure](https://www.servicenow.com/docs/r/store-release-notes/store/platform-c/store-platcap-rn-service-graph-connector-ms-azure.html) Resource types aren't dynamically populated in the allowlist. * [Service Graph Connector for GCP](https://www.servicenow.com/docs/r/store-release-notes/page/release-notes/store/platform-capabilities/store-platcap-rn-service-graph-connector-gcp.html) The Project Number field is populated in the GCP Project \[cmdb_ci_gcp_project\] table, enabling the quick identification of GCP projects when searching by project number. * [Tag Governance](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-tag-governance.html) Enhanced functionality for better visualization and navigation. * [Learning Enhanced Automation Playbook (LEAP)](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-aiops-leap.html) The Learning Enhanced Automation Playbook (LEAP) application uses AI to analyze incident data and facilitate the creation of automation that resolves high-impact issues for Service Operations teams. By leveraging data-driven analytics to accurately identify critical incidents, LEAP enables a more proactive problem management approach. * [AI Agent Topology Mapping](https://www.servicenow.com/docs/r/store-release-notes/store-rn-itom-ai-agent-topology-mapping.html) Get transparency and oversight of AI agents, including clear tracking of their business ownership. See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * AI-powered features in ITOM Visibility help administrators automate service map creation, diagnose discovery issues, manage certificates, and request firewall rules, using generative AI, AI agents, and agentic workflows. * Administrators can use the Discovery Admin Workspace, Service Mapping Workspace, and Firewall Admin Workspace to automate workflows and monitor process statuses. * Discover, monitor, and renew TLS/SSL certificates with a centralized inventory, and automate certificate requests, renewals, and revocations through supported certificate authorities with Certificate Inventory and Management. * Cryptographic Asset Compliance helps you manage cryptographic assets across cloud and on-premises environments to support post-quantum cryptography (PQC) readiness and help maintain security compliance. See [ITOM Visibility](https://www.servicenow.com/docs/access?context=itom-visibility-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]