--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Next Experience release notes for upgrades from Australia to Brazil # Combined Next Experience release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Next Experience Release Notes for Upgrades from Australia to Brazil This consolidated release notes document helps ServiceNow customers prepare for upgrading their Next Experience from the Australia release family to the Brazil release family. It summarizes new features, changes, deprecations, activation details, and other relevant upgrade information, focusing on practical impacts and improvements introduced between these releases. Show full answer Show less ## New Features * **In-Product Surveys (Australia):** Enables collection of user feedback directly within Next Experience, with instance-level admin control to disable surveys. * **Enable Auto-Focus on Page Alerts (Australia):** An accessibility preference that automatically shifts keyboard focus to page alerts, enhancing usability for keyboard and screen reader users. * **Next Experience All Menu Editing (Australia):** Allows admins to create and edit application menus and modules directly within the Next Experience UI, including configuration of Record, List, Dashboard, and Custom page modules from a centralized interface. * **Brazil Release:** No new features introduced for Next Experience. ## Changes * **ServiceNow Otto AI Platform (Australia):** Renamed and evolved conversational AI platform integrated into workflows, supporting multimodal interactions and autonomous orchestration. * **Updated Coral Theme (Australia):** Enhanced usability with a fully overhauled color system, softer outlines, more rounded components, improved dark mode for reduced eye strain, AI gradient styles, subtle animations, and smarter focus behavior to minimize visual clutter. * **Works with ServiceNow Badge (Australia):** Added to user menus for custom-branded accounts across web and mobile experiences using Next Experience or Core UI. This update applies automatically without changing other branding settings. * **Brazil Release:** No changes reported. ## Deprecations * **Legacy User Interfaces (Australia):** UI11 and UI15 are deprecated, ceasing enhancements and support. Customers are encouraged to use Next Experience for a modern, accessible, and unified interface. * **Brazil Release:** No additional deprecations. ## Activation and Requirements * **Activation (Australia):** Next Experience is active by default upon upgrade. An opt-out system property is available if known issues arise. Theme Builder is included and enabled by default. * **Browser Support (Australia):** Internet Explorer 11 and iOS Firefox are not supported. * **Brazil Release:** No changes to activation or requirements. ## Accessibility * **Accessibility Preference for Auto-Focus (Australia):** Improves navigation by moving keyboard focus to important alerts automatically, supporting screen reader and keyboard users. * **Guided Tour:** Available to help customize navigation, keyboard behavior, and visual themes. * **Brazil Release:** No updates. ## Additional Notes * For releases with no updates in certain areas, explicit notes stating "No updates for this release" are provided for clarity. * Customers should review and complete pre- and post-upgrade tasks detailed in the full documentation to ensure a smooth transition to Brazil. Consolidated page of all release notes for Next Experience from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Next Experience release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Next Experience to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nextexperience-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Next Experience. {#dfrn3-nextexperience-summary__entry__8} | Release | Release notes | |-|-| | Australia | [In-Product Surveys](https://www.servicenow.com/docs/access?context=in-product-surveys-overview&family=australia&ft:locale=en-US) : Collect feedback from users as they work in Next Experience. Admins can turn off surveys at the instance level. [Enable auto-focus on page alerts new accessibility preference](https://www.servicenow.com/docs/access?context=enable-auto-focus-on-page-alerts&family=australia&ft:locale=en-US) : Turn on the Enable auto-focus on page alerts preference to automatically move focus to the page alert. See the Accessibility section for details. [Next experience all menu editing](https://www.servicenow.com/docs/access?context=next-experience-all-menu-editing&family=australia&ft:locale=en-US) : Create and edit application menus and modules directly from the Next Experience UI. Admins can configure Record, List, Dashboard, and Custom page modules from a centralized, platform-native interface. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Next Experience features. {#dfrn3-nextexperience-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Now Assist \> ServiceNow Otto® announcement](https://www.servicenow.com/docs/access?context=sn-ai-implementation-landing&family=australia&ft:locale=en-US) : ServiceNow Otto introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. [Updated Coral theme](https://www.servicenow.com/docs/access?context=next-experience-theming&family=australia&ft:locale=en-US) : The Coral theme has been improved to enhance usability across web, mobile, and portal experiences that use Next Experience and Core UI: * A fully overhauled color system for smoother gradients and better contrast. * Softer outlines and more rounded components for a modern, accessible look. * A significantly improved dark mode with deeper blue tones for reduced eye strain. * New AI gradient styles and subtle animations to highlight intelligent features. * Smarter focus behavior that reduces visual clutter for mouse users. New Works with ServiceNow badge added to user menu : The Works with ServiceNow badge now appears in the user menu for custom-branded accounts. This applies to web and mobile experiences with Next Experience or Core UI enabled. All other branding and theme settings remain unchanged. This update applies automatically. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Next Experience features or functionality were removed. {#dfrn3-nextexperience-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Next Experience features or functionality were deprecated. {#dfrn3-nextexperience-summary__entry__26} | Release | Release notes | |-|-| | Australia | Starting with the Australia release, the legacy user interfaces commonly referred to as UI11 and UI15 are deprecated. These legacy UIs no longer receive enhancements, defect fixes, and will no longer be supported. Certain system features may continue to display through legacy rendering paths (for example, printer‑friendly views) and will be addressed case by case as part of ongoing platform improvements. Use the Next Experience for a modern, accessible, unified interface. For information activating Next Experience see [Activation considerations](https://www.servicenow.com/docs/access?context=next-experience-adoption-paths&family=australia&ft:locale=en-US). | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Next Experience. {#dfrn3-nextexperience-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Next Experience is a ServiceNow AI Platform® feature that is active by default when the user loads or upgrades to the Australia release. If there are known problems with turning on Next Experience on an instance, an opt-out system property can be created before upgrade. Theme Builder comes with the Next Experience and is active by default. | | Brazil | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Next Experience we have noted them here. {#dfrn3-nextexperience-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Next Experience we have noted them here. {#dfrn3-nextexperience-summary__entry__44} | Release | Release notes | |-|-| | Australia | Browser requirements : The Australia release doesn't support Internet Explorer 11. The iOS version of Firefox is also not supported. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Next Experience, such as specific requirements or compliance levels. {#dfrn3-nextexperience-summary__entry__50} | Release | Release notes | |-|-| | Australia | Accessibility information : [Enable auto-focus on page alerts new accessibility preference](https://www.servicenow.com/docs/access?context=enable-auto-focus-on-page-alerts&family=australia&ft:locale=en-US) : When enabled, this preference automatically moves your keyboard focus to important alerts so you don't miss critical messages while navigating with a keyboard or screen reader. [Learn about accessibility preferences with a guided tour](https://www.servicenow.com/docs/access?context=next-experience-accessibility-preferences&family=australia&ft:locale=en-US) : Explore accessibility preferences with a guided tour that shows how to customize navigation, keyboard behavior, and visual themes in Next Experience. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Next Experience we have noted them here. {#dfrn3-nextexperience-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Next Experience we have noted them here. {#dfrn3-nextexperience-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Manage the visibility of page alerts with a new accessibility user preference. * Explore a modernized Coral theme with better contrast, rounded UI elements, improved dark mode, and AI-focused enhancements. See [Next Experience UI](https://www.servicenow.com/docs/access?context=next-experience-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | No updates for this release. | [ ]