--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Operational Resilience release notes for upgrades from Australia to Brazil # Combined Operational Resilience release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Resilience Release Notes for Upgrades from Australia to Brazil This consolidated guide is designed to help ServiceNow customers prepare for upgrading the Operational Resilience application from the Australia release through to Brazil. It provides a comprehensive summary of new features, changes, upgrade considerations, and key enhancements introduced across these releases. The notes emphasize sequential upgrading to avoid data inconsistencies and maintain system integrity. Show full answer Show less ## Important Upgrade Considerations * **Sequential Upgrades:** To ensure data consistency and functional integrity, upgrades must proceed sequentially through each release version rather than skipping versions. * **Scheduled Jobs:** Starting with the Australia release (22.0.x), certain scheduled jobs related to calculating red flags and updating CSDM dependencies are deactivated by default for new installations; existing installations retain their current job states. ## Key Features Introduced * **Reporting Configurations:** Centralized management of document outputs for Digital Resilience Incident Reporting (DRIR) through a dedicated module enabling template, content, and data relationship configurations. * **Legal Entity Identifier (LEI) Validation:** Real-time LEI validation against the GLEIF API across multiple record types with automated population and cross-checking of name and country fields, including batch validation during Excel uploads and dedicated validation reports during CSV downloads. * **GLEIF API Performance Tuning:** System properties allow administrators to configure batch size, API call timeouts, and handling of validation errors during Excel uploads. * **Duplicate Record Detection:** Business rules and warnings prevent saving duplicate DORA records, improving data quality across workflows and CSV operations. * **Advanced Scenario Analysis:** Enables detailed scenario testing via a structured playbook workflow with stages for dependency scoping, testing, impact assessment, and final decisions, including statistical modeling of severe-but-plausible scenarios. * **Template Versioning:** Smart Assessment Engine templates now support version tracking within assessment flows, ensuring new assessments use the latest versions without disrupting existing records. * **Export Action Task Reports:** Export DRIR assessment action tasks into Microsoft Word, Excel, or JSON formats for flexible reporting and integration. * **Currency Conversion and Aggregation:** Supports converting contractual expenses to regulator-required currencies using ECB exchange rates and aggregates expenses by third-party providers to comply with DORA reporting requirements. * **Monetary Value Precision:** Control over monetary value rounding in reports through a configurable system property to meet regulatory precision needs. ## Notable Changes * The Reporting Configurations module and Advanced Scenario Analysis features were enhanced to support more streamlined incident report generation and scenario workflows. * ServiceNow AI Platform introduced new licensing tiers (Foundation, Advanced, Prime) offering varying levels of AI capabilities, which may impact related Operational Resilience features. * The Excel upload/download forms for Digital Resilience Third-party Information Register were extended with fields to support currency conversion and expense aggregation. * Duplicate detection mechanisms were improved with direct links for record comparison and inclusion of ICT Intra-Group Service Providers in relevant reports. * Warnings for LEI validation failures and mismatches were enhanced across multiple record types and data import processes. * Export options were expanded to include multiple formats (Word, Excel, JSON) directly from action task forms. ## Activation and Installation Operational Resilience can be installed or upgraded by requesting the application from the ServiceNow Store. Customers should consult the ServiceNow Store version history release notes for cumulative release information. Both Australia and Brazil releases are available through this channel. ## Additional Information * No removals or deprecations of features were introduced between the Australia and Brazil releases. * There are no new additional requirements, browser requirements, accessibility updates, or localization considerations reported for these releases. ## What You Can Expect Upgrading your Operational Resilience application through these releases equips your organization to: * Manage resilience-related reporting and document outputs more efficiently. * Validate critical third-party and legal entity data in real time to enhance compliance and data integrity. * Run sophisticated scenario analyses with statistical modeling to prepare for operational disruptions. * Generate regulator-ready reports with accurate currency conversions and expense aggregations meeting DORA requirements. * Leverage flexible export options for assessments and action tasks to support regulatory reporting and system integration needs. * Maintain accurate and up-to-date assessment templates without disrupting ongoing workflows. Consolidated page of all release notes for Operational Resilience from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Resilience release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Resilience to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationalresilience-summary__entry__2} | Release | Release notes | |-|-| | Australia | Upgrade information : Beginning with Operational Resilience release 22.0.x, the following scheduled jobs are deactivated for new installations by default: * Calculate red flags for CSDM and dependencies * Update CSDM and other dependencies For existing installations, these jobs retain their current active or inactive state. | | Brazil | Upgrade information : If you're upgrading from an earlier release, upgrade sequentially through each release rather than skipping versions. Upgrade scripts depend on running in order, and skipping releases can cause data inconsistencies or broken functionality. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Operational Resilience. {#dfrn3-operationalresilience-summary__entry__8} | Release | Release notes | |-|-| | Australia | [Create Reporting configurations](https://www.servicenow.com/docs/access?context=create-reporting-configurations&family=australia&ft:locale=en-US) : Manage document outputs centrally with the Reporting Configurations module in Digital resilience incident reporting. Administrators can manage template configurations, content configurations, and data relationship configurations from one place. [Validate Legal Entity Identifiers using GLEIF API](https://www.servicenow.com/docs/access?context=create-legal-entity&family=australia&ft:locale=en-US) : Validate Legal Entity Identifiers (LEIs) in real time against the GLEIF API across all four record form types --- Legal Entity, Branch, Third Party, and Third Party Engagement. Name and country fields are auto-populated or cross-checked on create and update, with warnings shown on mismatch.During Microsoft Excel upload, a batch verification consolidates and validates all LEIs against GLEIF before processing, flagging warnings while allowing administrators to save flagged rows for later correction. During CSV package download, a dedicated LEI validation report is generated. [GLEIF API performance using system properties](https://www.servicenow.com/docs/access?context=properties-dora&family=australia&ft:locale=en-US) : Configure GLEIF API behavior using the following system properties: * sn_dora_accel.gleif_api_batch_size --- Controls how many LEIs are sent per request. * sn_dora_accel.gleif_api_timeout_ms --- Sets the HTTP timeout per API call. * sn_dora_accel.lei_save_on_gleif_error --- Controls whether rows that fail GLEIF validation during Microsoft Excel upload are saved with warnings or rejected. [Duplicate record detection and warnings in reporting](https://www.servicenow.com/docs/access?context=create-excel-upload-download-request&family=australia&ft:locale=en-US) : Detect and prevent duplicate DORA records across key workflows. A business rule blocks saving on the Contractual arrangement form when a duplicate record is detected. Warnings are displayed when duplicate rows are found during CSV downloads. [Run advanced scenario analysis using simulation](https://www.servicenow.com/docs/access?context=scenario-analysis-playbook-experience&family=australia&ft:locale=en-US) : Plan and run advanced scenario analysis on a dedicated Scenario analysis record, capturing simulation method, dependencies, and assignee. Progress through the guided Playbook with stages for dependency scoping, scenario testing, result review, impact assessment, and final completion.Execute statistical model profiles to evaluate severe-but-plausible scenarios across services and dependencies. The record is locked once the treatment decision and reason are recorded. [Template versions](https://www.servicenow.com/docs/access?context=set-up-sae-templates&family=australia&ft:locale=en-US) : Track Smart Assessment Engine (SAE) template versions across assessment flows. New assessments automatically use the latest published Smart Assessment template version, while existing records on older versions continue to function without disruption. Assessment questions and automation logic handle different template versions correctly within the same flow. [Export action task reports](https://www.servicenow.com/docs/access?context=work-on-action-tasks&family=australia&ft:locale=en-US) : Export DRIR assessment action task reports in Microsoft Word, Microsoft Excel, or JSON format from a drop-down menu. Generate Microsoft Word documents for narrative reports, Microsoft Excel spreadsheets with structured question-answer layouts, or JSON files for system integrations. [Convert and aggregate contractual expenses to regulator-required currencies](https://www.servicenow.com/docs/access?context=currency-conversion-aggregation&family=australia&ft:locale=en-US) : Standardize annual expense values during Register of Information report generation by enabling optional currency conversion and third-party total expense aggregation. The application converts contract amounts to a base currency using 32 European Central Bank (ECB) exchange rates based on the reference date. Administrators upload monthly rates into the system. When eligibility criteria are met, expenses across multiple contracts are aggregated by third-party providers or engagements, generating consolidated reports that comply with DORA regulatory requirements. [Monetary values for DORA reporting](https://www.servicenow.com/docs/access?context=properties-dora&family=australia&ft:locale=en-US) : Control monetary value precision in DORA reports using the sn_dora_accel.decimals_monetary system property. Set it to 0 to round to whole units, or a negative value (for example, -3) to round to thousands, based on regulator requirements. | | Brazil | No updates for this release. | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Operational Resilience features. {#dfrn3-operationalresilience-summary__entry__14} | Release | Release notes | |-|-| | Australia | [Create Reporting configurations](https://www.servicenow.com/docs/access?context=create-reporting-configurations&family=australia&ft:locale=en-US) : The Reporting Configurations module is provided in the Digital resilience incident reporting application to drive incident report generation. [Advanced scenario analysis](https://www.servicenow.com/docs/access?context=scenario-analysis-playbook-experience&family=australia&ft:locale=en-US) : The Playbook tab is provided in the Scenario analysis records.The Statistical Modelling and Manual options are available in the Method field on the Details tab. [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Export action](https://www.servicenow.com/docs/access?context=work-on-action-tasks&family=australia&ft:locale=en-US) : The Export UI action on the action task form displays the following options: Generate MS Word, Export Excel, and Export JSON. [Excel download/upload request form](https://www.servicenow.com/docs/access?context=create-excel-report-aggregate-expenses&family=australia&ft:locale=en-US) : After upgrading the Digital Resilience Third-party Information Register application to version 22.0.x, the Excel download/upload request form includes the following fields for converting and aggregating contractual expenses to currencies required by regulators: * Report type * Enable currency conversion * Base currency * Enable third-party total expense aggregation * Reference date * Date of the reporting The Type field includes the Plain-csv reporting package option for generating reports in Comma-Separated Values (CSV) format.A business rule checks eight composite key fields when saving a contractual arrangement and displays a warning if a duplicate is found. B.05_02 includes a link to open the duplicate record directly for comparison. B.05_01 correctly includes ICT Intra-Group Service Provider (Legal Entity providers) in the ICT Third-Party Service Provider report.A warning is displayed when a Legal Entity Identifier (LEI) fails validation or a mismatch is detected against the GLEIF API across all four record form types. [Template versions](https://www.servicenow.com/docs/access?context=set-up-sae-templates&family=australia&ft:locale=en-US) : New assessments display the latest published Smart Assessment template version. | | Brazil | No updates for this release. | [ ] ## Removed Between your current release family and Brazil, some Operational Resilience features or functionality were removed. {#dfrn3-operationalresilience-summary__entry__20} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Operational Resilience features or functionality were deprecated. {#dfrn3-operationalresilience-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Resilience. {#dfrn3-operationalresilience-summary__entry__32} | Release | Release notes | |-|-| | Australia | Activation information : Install Operational Resilience by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Australia is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Brazil | Activation information : Install Operational Resilience by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Resilience we have noted them here. {#dfrn3-operationalresilience-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Resilience we have noted them here. {#dfrn3-operationalresilience-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Resilience, such as specific requirements or compliance levels. {#dfrn3-operationalresilience-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Resilience we have noted them here. {#dfrn3-operationalresilience-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Resilience we have noted them here. {#dfrn3-operationalresilience-summary__entry__62} | Release | Release notes | |-|-| | Australia | * Export Digital resilience incident reporting (DRIR) action tasks in Microsoft Word, Microsoft Excel, or JSON for regulatory reporting. * Run an advanced scenario analysis with guided steps for dependency mapping, statistical modeling, scenario testing, and impact review. * Generate consistent, regulator-ready reports using optional currency conversion and third-party expense aggregation in Digital Operational Resilience Act (DORA) Register of Information reporting. * Validate Legal Entity Identifiers (LEIs) in real time against the Global Legal Entity Identifier Foundation (GLEIF) API across record forms, CSV downloads, and Microsoft Excel uploads. Use the LEI Validation Report for compliance tracking. * Customize DRIR document outputs through Reporting and Template configuration modules. See [Operational Resilience](https://www.servicenow.com/docs/access?context=grc-opres-landing-page&family=australia&ft:locale=en-US) for more information. | | Brazil | * Identify, assess, and monitor operational risks across people, processes, systems, and external dependencies to understand impact on critical business services and customer outcomes. * Develop and execute resilience strategies, conduct scenario testing, and track remediation actions to strengthen your organization's ability to withstand and recover from operational disruptions. See [Operational Resilience](https://www.servicenow.com/docs/access?context=grc-opres-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]