--- sourceDocument: brazil Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/delta-australia-brazil Release : - brazil ft:locale : - en-US ft:publication_title : - brazil Combined Product Files ft:clusterId : - delta3ba bundleId : - delta3ba --- # Combined Operational Sustainability Management release notes for upgrades from Australia to Brazil # Combined Operational Sustainability Management release notes for upgrades from Australia to Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Sustainability Management release notes for upgrades from Australia to Brazil This consolidated release notes document summarizes all updates for Operational Sustainability Management (OSM) upgrades from the Australia release to Brazil. It highlights new features, changes, and important upgrade considerations for ServiceNow customers managing sustainability data and reporting. Show full answer Show less The Brazil release introduces enhancements that streamline sustainability data collection, management, and reporting, enabling organizations to better monitor and improve sustainability performance. The release supports automation, integrations, and AI-driven capabilities to improve data quality and reporting accuracy, while facilitating compliance with sustainability disclosure requirements through centralized governance. ## Key Features * **Historical Data for Metrics (Brazil):** With GRC: Metrics version 23.1.2, you can now create historical data for manual and automated metrics from past periods by selecting a historical start date. The system auto-generates metric definitions, data, tasks, and campaign cycles for applicable periods, improving retrospective reporting and analysis. * **Enhanced Document Designer (Brazil):** Version 23.0.3 introduces HTML-based scripted columns for content blocks in reports, allowing more flexible and dynamic report content generation. * **Framework and Regulatory Content Updates (Brazil):** Unified Content Management version 23.0.4 enables updated framework and regulatory content delivery without needing full application upgrades, keeping compliance content current. * **Threshold Rating Recalculation (Brazil):** Metrics version 23.1.2 recalculates threshold ratings and breach status automatically when thresholds or metric data tasks are modified, ensuring accurate and timely performance evaluations. ## Important Upgrade Information * There are no updates or changes noted for the Australia release in this consolidated document. * Before upgrading to Brazil, review and complete the recommended pre- and post-upgrade tasks to ensure a smooth transition. * Operational Sustainability Management must be installed via the ServiceNow Store. Customers can submit requests and view available apps in the store. * No additional browser, accessibility, or localization requirements were introduced or changed between Australia and Brazil. ## Practical Benefits for ServiceNow Customers * Improved ability to generate and analyze historic sustainability metrics supports more comprehensive performance tracking and compliance reporting. * Enhanced reporting capabilities allow for customized, dynamic content that better meets organizational and stakeholder needs. * Continuous updates to regulatory content ensure your sustainability management framework stays aligned with evolving compliance demands without frequent upgrades. * Automated recalculation of thresholds and ratings reduces manual effort and improves accuracy in sustainability monitoring. Consolidated page of all release notes for Operational Sustainability Management from Australia to Brazil. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Sustainability Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Australia to Brazil. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Sustainability Management to Brazil Before you upgrade to Brazil, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationalsustainabilitymanagement-summary__entry__2} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## New features Between your current release family and Brazil, new features were introduced for Operational Sustainability Management. {#dfrn3-operationalsustainabilitymanagement-summary__entry__8} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [Historical data for metrics](https://www.servicenow.com/docs/access?context=historical-data-generation-for-metrics&family=brazil&ft:locale=en-US) : With GRC: Metrics version 23.1.2, you can create historical data for past periods on manual and automated metrics. When you create historical data, the system generates metric definition data, metric data and metric data tasks from the historical start date up to the most recent completed period. If the metric belongs to an active, published campaign, the system also creates campaign cycles for those periods. To create historical data, select the Create historical data option on a metric and enter a historical start date. The records are generated during the next metric data run or when you execute the associated metric definition. The new historical records start in the following states:{#dfrn3-operationalsustainabilitymanagement-summary__entry__15} | Record | Manual metric | Automated metric | |-|-|-| | Metric data | Pending | Pending, or Completed when no task is created | | Metric data task | New | In progress | | Campaign cycle (campaign-enabled metrics only) | Data collection | Data collection | [Table 1. Initial states of historical records] | [ ] ## Changes Between your current release family and Brazil, some changes were made to existing Operational Sustainability Management features. {#dfrn3-operationalsustainabilitymanagement-summary__entry__26} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | [Enhanced content generation in Document Designer](https://www.servicenow.com/docs/access?context=configure-data-columns&family=brazil&ft:locale=en-US) : With Document Designer version 23.0.3, you can create HTML-based scripted columns for content blocks in your reports. [Framework and regulatory content updates](https://www.servicenow.com/docs/access?context=esg-content-accelerator&family=brazil&ft:locale=en-US) : With Unified Content Management version 23.0.4, you receive updated framework and regulatory content without waiting for application upgrades. [Threshold rating recalculation](https://www.servicenow.com/docs/access?context=thresholds-for-metrics&family=brazil&ft:locale=en-US) : With GRC: Metrics version 23.1.2, threshold ratings and breach status are recalculated when you edit a threshold, delete a threshold, reopen a metric data task, or move it to the Estimated state. Ratings also update when you save or override a metric data value. | [ ] ## Removed Between your current release family and Brazil, some Operational Sustainability Management features or functionality were removed. {#dfrn3-operationalsustainabilitymanagement-summary__entry__32} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Deprecations Between your current release family and Brazil, some Operational Sustainability Management features or functionality were deprecated. {#dfrn3-operationalsustainabilitymanagement-summary__entry__38} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Sustainability Management. {#dfrn3-operationalsustainabilitymanagement-summary__entry__44} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | Activation information : Install Operational Sustainability Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=brazil&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Sustainability Management we have noted them here. {#dfrn3-operationalsustainabilitymanagement-summary__entry__50} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Sustainability Management we have noted them here. {#dfrn3-operationalsustainabilitymanagement-summary__entry__56} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Sustainability Management, such as specific requirements or compliance levels. {#dfrn3-operationalsustainabilitymanagement-summary__entry__62} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Sustainability Management we have noted them here. {#dfrn3-operationalsustainabilitymanagement-summary__entry__68} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Sustainability Management we have noted them here. {#dfrn3-operationalsustainabilitymanagement-summary__entry__74} | Release | Release notes | |-|-| | Australia | No updates for this release. | | Brazil | * Streamline sustainability data collection, management, and reporting across your organization. * Monitor sustainability performance using configurable metrics, thresholds, campaigns, and workflows. * Improve data quality and reporting accuracy through automation, integrations, and AI-powered capabilities. * Support sustainability reporting and disclosure requirements with centralized governance and data management. See [Environmental, Social, and Governance Management (formerly Environmental, Social, and Governance)](https://www.servicenow.com/docs/access?context=esg-landing-page&family=brazil&ft:locale=en-US) for more information. | [ ]